We got our vehicle serviced yesterday. The quality of service and the remarkable customer service we received from Dani is what this dealer is known for. She is the kind of employee that every employer dreams about. Promote now! Send to advanced schooling now!
Superior for low back & mobility issues.
by MartiJP from Dayton, Ohio
November 22, 2018
This car met our family needs. Gas mileage is very good for commuting and very supportive for passenger comfort. Wide doors for easy entry for physically impaired passengers, and loads of leg room. Although better than most, the thickness of the descending support for the right arm rest puts uncomfortable pressure on lateral knee bone. Must adjust seat to partially avoid.
I love to come to Capital City Honda for anything even if it is just to have my car washed.. Everyone is friendly and treat you so special.
They had me in and my car serviced in less time then had been determined it would take. The people taking care of my car were great and I felt confident t would be well taken care of.
Thank you Honda Service department for the way you not only took care of my Honda and washed and cleaned it but you also took care of me. If I had any questions they were taken care of immediately.
Another job well done.
My very best to all of you at Honda.
Best Car I've owned. Ill only own Subarus now on.
by LogDev from Spokane Wa
January 14, 2019
This is the best car ive owned. The AWD in the snow is magic and the comfy design inside fits even my biggest friends. Great for camping or trips to the lake. Tons of fun being a stick too.
I always feel confident that I am in good hands at this dealer. The service I receive is just one big reason why I would want to buy another Honda whenever I will need to replace my current Honda. The service rep is a good communicator
13th "Subby" we have owned
by mmorgan103 from Tucson, AZ
December 14, 2018
Power is not that high, but comfort ease of driving, leg room heated seats, 6 speed, gas mileage 37.8 mpg, great little car but not for 10,000 ft in elevation
I???ve made it a point to purchase only used vehicles in the past after a miserable experience at another dealer. I got the price I was quoted before I ever stepped foot in the dealership, and they even helped me find financing when mine fell through. The finance dept. was quick and painless, and most important to me: nobody tried to upsell me on anything. I was asked if I wanted any type of accessories or warranty items, I said no, and it was never brought up again. Never felt any pressure to purchase anything, and my salesman Chad Ojard is a stand up guy, ask him about his Mustang. This is the way all dealerships should operate. Chad and his team made the drive to Olympia totally worth it for me.
Fun car in all weather conditions
August 25, 2018
The WRX is great for a daily driver. It's a fun car to drive, whether it's the middle of summer or dead of winter. Very reliable, does well on fuel, especially since it's AWD. You won't fit the whole family, but four adults are comfortable.
Dean Salzer was pleasant and enjoyable sales consultant to work with on my trade of a Dodge Dakota, which was my tow vehicle, for a 13 F150 that met my present needs as I switch to a travel trailer from a motor home. Selection and variety of F150 models was vey good and I was able to find a truck that really met my needs.
Nice smooth ride
by Debbiemac from Carmel,NY
October 25, 2018
Love this vehicle, I bought it for my son who needs it to commute to college. I have managed to drive it more than he has. My family loves Honda’s my husband has owned a civic and an accord and I own a Pilot. I would Rather this because of smooth ride and all wheel drive
Just went to i5 dodge to look at the diesel trucks. Test drove a couple, and Dean Salzer helped work out a deal that I could not refuse. They were very friendly and helpful. Their floor manager, Armando, was very helpful as well getting the loan application straightened out. Also, Dean Salzer was very knowledgeable about the the Cummins diesel. I am a very happy owner of one of their trucks!
I feel secure in my Outback.
by Katydid from Cape Cod, MA
January 3, 2019
This car is superb in snow. I have to drive to a hospital for work and need a reliable vehicle. I have found comfort, ease of driving, and security in this SUV. I highly recommend it.
Customer service was amazing. Tony helped us prepare for a great future. Recommended for people who want to get help with buying a vehicle.
Recent unexpected repairs
by GREENDALE Legacy Owner from GREENDALE, Wi.
December 29, 2018
Enjoyed my Legacy until recently. With only 65,000, a few weeks ago I had to have my front lower control arm bushings replaced for $500+. Not very happy at all. I have had some pretty bad cars when I was younger and never these replaced. I don’t understand how this can happen I’m a Quality Car. That was in addition to having my headlights replaced at $80+ each. Today I had to have my Legacy towed to the Dealership because a number of lights appeared on my my Dash including the Check Engine light which is never a good sign. Now I have to wait to hear from the Dealership to see much this new repair will cost. Not a great way to end the year or enjoy the Holidays. Really not enjoying my Legacy very much now with all of these repairs with only about 65,000 miles. 😭😳👎
I was in the market for a used Acura MDX and had contacted several dealerships who did not respond timely. Don at Automax was very helpful and ensured the vehicle had the options I wanted, even if that meant adding a desired item. They even accepted my trade in for a very fair price. The financing dept worked with my expectations and although I have good credit, the rate was lower than what I expected. Very good transaction.
stylish and practical
by Mike and Jonda from Watertown, New York
January 7, 2019
I like the sporty look and the interior is sleek. the car is easy to handle and the trunk hold what I need. Its not so complicated which makes it easier to use all the devises it has for electronic convenience. it's a perfect fit for my 6 foot husband and my 5 foot height. My neighbor said I look slick driving it.
Salesperson Ty was very helpful and professional. The finance department worked very hard to meet our needs, and we got everything we asked for. Overall a great experience.
Heater Fan Reliability
by Working Electrical Design Engineer from Wallingford Connecticut
December 11, 2018
I have had 2 heater Fans in this car. Getting ready for third one now. To make things worse the Dealer cannot seem to fix it. According to the Manual this is not a safety defect. I completely disagree. Cannot defrost windshield or drive in cold weather with defective fan. Also
wheel Covers do not protect brakes from excessive corrosion or wear. Causes premature brake rework due to excessive exposure to road salt used in New England. . DO NOT BUY THIS CAR (2014 OUTBACK.)
I came in thinking I knew what I wanted... I didn't. That's okay though because Cody Taylor was a delight & HE knew! After expressing what I wanted in a car, he pulled up a beautiful car that exceeded my expectations, made it work for me, and I drove away in it later that day. No matter how much of a pain I was, he was pleasant, knowledgeable, & even offered to help me transfer my items! GREAT experience. If you need a car, talk to Cody, he's your guy! I LOVE my car!!
Great car, very reliable, funky systems
by clriddle from clriddle
January 11, 2019
I absolutely love my 2015 Impreza, it's extremely reliable in all types of weather thanks to its AWD system. I've never had any issues with performance or with its comfort. My one issue is slight and more surface related, but the screen and the operating system is very wonky. Their standard Starlink system doesn't work very well in this model, although I believe they did a lot to improve it in later models. Small complaint, but otherwise I've thoroughly enjoyed my car and would recommend it to anyone.
Thank You Pete and Brian. Your commitment to Subaru and your customers far exceeded my expectations. Thanks Again. I love my Forester. I'll be back and will recommend you and Subaru to anyone looking for a new car.
by Subaru Buyer from Indialantic, Florida
March 7, 2012
I have a 2007 and I had to comment. It is a total gas eater and only takes premium. I like it and it is a pretty car, but, the leather seats were replaced 3 times in the front as the leather wears off. i weigh about 140 and I am a woman and I keep i very clean. poor quality leather. I might get 12 miles to the gallon and I would love to sell it. I have 48,300 miles on this thing and not sure if I would ever get my money out of it. Thankfully I only drive about 10 miles about 5 days a week.
Great response time on requests. Got call back and even though car wasn't available they tried to find others that met my criteria.
Love my Outback!
by Otisco Marion from Marietta, NY
January 2, 2019
My Outback is very comfortable and convenient, and has all the bells and whistles I need. It is very reliable and goes through all kinds of weather. The drive is quiet and smooth, and my 2 golden retrievers fit in the back.
Although I didn't buy a car they were prompt and honest.
Took a licking and kept on ticking
by TravelingSuzanne from Knoxville TN
January 2, 2019
6 months after purchasing my Outback, I was involved in a serious accident. It did it’s job protecting me and my 4 legged passenger. It is my tank, and I love the AWD. I work in rural Home Health care and I have yet to get stuck or stranded where others have been. I love the space of the hatchback as I travel for a living.
The Service Department at Bruce Titus Subaru will definitely ensure my 1995 Legacy will run another 100,000 miles! Their service writers and mechanics are professionals I can trust. They never try to sell a service my vehicle does not need, and the quality of the service is first-rate. They do such a terrific job with my aging Subaru that I tell them the Bruce Titus Sales team probably won't see me for few more years!
Great value for the money...
by calxndr from Brandon, MS
January 1, 2019
Great car! Fun to drive, good looking and safe! we’ve enjoyed it very much! Great gas mileage, our everyday driver. Beautiful leather interior and exterior in black.
Brought my Legacy in for service and was in and out with Oil changed and car washed in under hour Great service all with a smile
I love my Subaru
by Dcole from Spiro
December 20, 2018
This car is more than I expected. It has a fun, smooth ride.has plenty of ports for my electronics, bluetooth, sirius accessibility. Gas mileage much better than my previous vehicle. I usually have buyers remorse,but not with this car. LOVE IT.
I service my vehicle at Tacoma Subaru for everything. All of the service advisors are always so nice and helpful. The techs are amazing about with their work. Everyone should serive their Subaru at Tacoma Subaru!
Good all around car
by Powlimited from Tucson, Arizona
December 17, 2018
This is the ultimate utility car, lots of space.
Great gas mileage, nice cvt that's unnoticeable.
but poor power, not underpowered just not enough extra power if you need it.
Overall was good service. Cynthia walked me through everything, explained what they needed to do, and what she recommended without trying to sell me unnecessary services.
Bearing design problems.
by Davido from Columbus OH
January 14, 2019
We’ve own a 2003 and 2013 Foresters and both of them had extensive wheel bearing problems at around 40-60,000 miles, costing $1500 ea. Came to learn from a Subaru auto mechanic that Subarus have a design problem with bearing seals. We will not ownanother one in the future.
The 2018 Outback 4-cyl. Limited has been excellent so far. Power is adequate, the safety features work well, handling is good, and the ride is comfortable and quiet. The motor growls, unlike the smooth-humming Honda 4-cylinder motors I'm used to, but it's ok. It does take about six times as long as the Hondas to reach normal operating temperature, however.
Interior is pleasant. There are distracting reflections in the outside mirrors (especially on the driver's side) of silver trim around dashboard air vents, and the inside rear-view mirror is too low because of the "Eyesight" equipment, obstructing the driver's view to the right. Both of these problems appear to be easily remedied in future redesigns.
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