Used full-size SUVs for sale near Kettering, MD

This was hands down the best car-buying experience I’ve had in all my years. I’ve purchased vehicles from Mercedes, BMW, Acura, Jeep — you name it — and none of them came close to the level of professionalism, honesty, and hospitality I received at Koons GMC in Vienna, VA. The deal they offered was so incredible that I traveled all the way from New Jersey by Amtrak to Virginia. I’ll admit, I was skeptical at first because many dealerships pull bait-and-switch tactics. But not here. Saleam (Sales), Sait (Sales Manager), and Isabella (Finance) all confirmed the deal ahead of time and honored exactly what was promised. When I arrived just after opening at 9 AM, Sales was still in a meeting, but I was greeted respectfully right at the door. Saleam was paged, and the process began immediately. She welcomed me warmly, gave me a brief tour of the dealership—including the much-needed coffee lounge—and handled all the paperwork, insurance details, and my Costco rebate flawlessly. Sales Manager Sait was exceptional. He thanked me personally for my business — something I’ve never experienced from a sales manager at any dealership in the past. He even told me to call him anytime if I had questions or concerns. That level of care is rare. My experience was elevated even further by Finance Manager Isabella. Her energy was absolutely to the moon. She helped close the best deal I could find anywhere in the NY/NJ/CT tri-state area and the entire DMV region. She offered an unbeatable protection package at a discount, covering dents and mileage, and explained everything clearly and thoroughly. She also respected my time, wrapping up the paperwork quickly since she knew I had a four-hour trip back home. I cannot recommend this dealership enough. If you’re reading this review, do yourself a favor and consider Koons GMC in Vienna. I would happily send any of my friends, family, or colleagues here. They’ve earned a lifelong customer.

Nice vehicle very good family truck 68,000 miles very solid have not had any major issues comfortable and ample power like the options great power pulling boat

Good customer service, had a great experience, happy with what the service i got there

This is my first experience with Audi and I am extremely happy with this beautiful SUV. The ride is quiet and comfortable and the power and acceleration are impressive. I find myself going to the store for no reason and a recent drive to visit my parents 400 miles away went quickly thanks to the massaging seats and powerful Bose stereo. Very happy so far with my Q7.

I will say, the staff with Sheehy went the extra mile for us buying our daughter a car. It was a lengthy drive that I made them aware of first off so they knew my time was important. They did a great job helping us out and making the deal work for us, even to the point of delivering the car to us, which was a huge load off our shoulders being nearly 4 hrs away. Our daughter loves the car and I will make sure to check with them again for future needs.

I can’t tell you how much I love this car. Drives like a dream compared to my Cadillac Escalade. Handles well with plenty of acceleration. Nice clean designed exterior and well appointed interior. Only flaw are the drink holders and the lack of remote start since it is German.

I had a phenomenal experience at this location Starting with my phone call 3 weeks prior with GM Yancy. Yancy listened to all my concerns answered each question and provided great feedback. I was assigned to the BEST sales rep Ahmer. He gave exceptional service! I can’t say enough about these two gentlemen. They took great care of me from beginning to end and have gained a customer for life♥️

my sixth tahoe /trade i every two years .love this vehicle/cant wait to order my 2026.not cheap but a lot of vehicle for the money comparing to others in its class

The best customer service hands down by any GM dealership !!! The staff is very knowledgeable, friendly and inviting. There is no other dealer I would trust to provide this level of service.

Bought my 2015 Tahoe new, 124,000 miles later no major problems with normal maintenance. Annoying interior lights flicker when brakes depressed, replaced front ball joints. Overall great truck, car must have built on a Wednsday.

Glenda was good along with Jordan the manager.Nice sales and service. Thanks glenda bradley

Alex and Nik at Merlex Auto Group got me a speedy approval and made the whole process of getting my BMW 330i quick and hassle-free. Great communication, smooth experience, and they really took care of me from start to finish.

It’s very childish to compare any other SUV to RR knowing that this company has been specializing in nothing else but SUV’s. Now we have Lambos, Corvette, Ferraris making SUV. Can we really trust them?? Imagine building custom bathroom and hiring janitor instead of licensed plumbing contractor to install $5K toilet. I don’t think so. Moral of the story is Land Rover was making SUV when some of these nowdays companies didn’t exist. And let me tell you something about depreciation of these vehicles. Well yeah because there are tons of them just like any other cars. Let’s put all series of Mercedes and let’s see how many are there. I’ll take RR terrains , comfort,luxury, simplicity, reliability, noise insulation over any G-63 AMG which can fit two people in it, deal with stiffnesses , and pure aerodynamic block. Total a joke of comparison. And i owned 7 RR with branded, accident, flooded titles and had zero issues. Never again until i live will go to any other vehicle. Go get yourself Suppercharged model until there are some left. Not a fan of new models switching to Turbos. Its lag and kick in will ruin comfort

MJ helped us buy a car and he made the process so smooth and easy. Such wonderful customer service! The best in town. Will definitely come back!

I absolutely love my Q7! It is a wonderful vehicle that provides comfort, safety and exceptionality all in one! I can not imagine driving anything other than an Audi and I am forever loyal to the brand!

Stupid accident brought me to see Mike in the body shop. Second time the garage door gouged the hatch. Mike took the car right away fixed it and cleaned it up better than when I dropped it off. Thanks Mike, great job.

I bought this vehicle is a retirement car. He moves great is responsive and very smooth. I wanted a retirement car for my retirement. I am 60 years old and I want that something that represent my current status with luxury interiors, beautiful blue color, and 20 inch wheels it is awesome looking. I can reach 70 in the blink of an eye any moves like it's going at 30 or 40 miles an hour. He has an awesome radio system. although it is not all digital, the radios are for listening. I have an excellent sound, System. Great interiors, great materials, great lighting if you're planning to buy a GLS the 450 is definitely one of your best choices.

The Service Rep Fernando, clearly communicated my car service needs and answered all my questions. Car service was completed as promised. Benny was very friendly. My experience was excellent and my car maintenance fully completed.

This is the first Honda I have ever owned and will likely be the last as I expect it to out live me lol. We travel back and too from North Georgia to SW Florida and the car is so comfortable that I make the drive in one day. We get good gas mileage and the Pilot is a nice looking car with plenty of power.

Service dept. did an excellent job! especially from Ms. Lara Stauff she was very responsive when i had a question. Staffs are friendly and professionals. Highly recommended.

I just purchased a 2024 Yukon Denali XL. This is my 3rd Yukon. So needless to say I am sold on this style of vehicle. The style and comfort are impeccable. Had a 2009, 2019 and now a 2024 XL. Never had any problems.

Great job on finding my car and customer service was great going back for repairs .ive already referred a few people to buy as well

I could not be more happy with this vehicle. It is amazingly quiet and comfortable, but still fun to drive. It has tons of space and the interior is impeccable. The technology is top-notch and intuitive. This one is the turbo I6 and is faster than it feels (so smooth and quiet), but lacks the “hold your breath” acceleration of the V8.

Carmax is by far the best company that will go the extra mile to help you reach your Hope's and dreams and they did. Thank you.

Great quiet comfortable road car. I commute between cities about 500 miles, and appreciate the performance, seat comfort, handling, quiet cabin, and decent mileage (about 32 at 70mph, about 29 at 80mph). Only hitch is the cabin controls being a reach from the drivers seat, and having to look over. Mine has a CD player which is great for books and music on the long drives.

I am buying a used car after 8 years, and this was great experience. No haggle is what I care. I was not forced to buy GAP insurance or anything else. The only complaint is, the lady taking down payment at the cashier was hesitant to tell me the details of the transactions before making a payment and showing attitude, but everyone else was great. I highly recommend this carmax.

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

Ashraf Khalek, an exceptional car dealer, has been my trusted dealer for the past two years. He guided me through the process of purchasing my first and second cars, offering me the best options available. I highly recommend Ashraf to anyone seeking reliable and knowledgeable assistance in car buying. I eagerly anticipate working with him again for my upcoming car purchases.

The only problems I’ve had were computer issues and battery problems. Hyundai took care of my concerns and replaced my battery and updated my computer. I have 30,000 miles on my car and I LOVE IT. I HIGHLY RECOMMEND HYUNDAI PALISADES to anyone looking for a luxury and a dependable car.

I came in to have my Customer for Life oil change. It was found that I needed additional services. Tony was AWESOME!

Telluride functions as a large SUV while feeling like a more nimble vehicle. Storage space is generous and interior is well thought out. Smooth, quiet ride with adequate acceleration.

This is an update from a previous one star review. I made an appointment for the Quick Lane service. My appointment was at 7:30 AM. When I arrived the service man behind the desk greeted me and took care of everything. Very professional and prompt. I was only there for an hour and everything went very well. I had a previous review with a different experience. I think that experience was a result of a full moon. For now on I'll always make an appointment. I couldn't ask for better service!

It was AMAZING, I just remember the first time i sat in this thing and it was like LEATHER SEATS AND STUFF! It was SOOOOOO comfortable like a LEATHER SEAT! it also smelled like leather 100/10 i'd give this one i'd give it more than 6 stars if i could but i cant unfortunately :( but that leather is bussin fr! :) glad to actually be a part of this community :)

Glenda and Tony were a great Duo. Made me laugh and I was comfortable with my purchase

This is our third Armada since 2012. First two were not new and we had great performance out of them. We were fortunate that general maintenance and upkeep was all we ever did to them. I will likely stay in this line as long as it is available. Having a ‘23, I will likely not be looking for a long while.

The team at Carmax Gaithersburg was amazing! So appreciate their patience, attentiveness, and professionalism! Great job!

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!