I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!
I have been always a Honda guy since I had my driver license. Recently, my lifestyle became more active, I would like to get Subaru a try through Costco Auto Program. Daniel did excellent job for always following up with me and try to get the model and trim I look for. I am impressed how smooth the entire purchasing was. Daniel is a honest and knowledgeable salesman who is willing to help. Big thanks to Daniel for your expertise and effort. You desire to have me referring you to friends, family, neighbors, co-workers and my clients whom want to get a new Subaru.
Alexander and the staff at Riverside Chevrolet made my truck buying experience so easy and fast!! They even paid off my old car in full!!! Most dealers only offered me 1/2 of what they paid for my trade in! They helped me get a much lower interest rate on my new truck even though my credit is less
They checked me in before I could get out of my truck with a I Pad and asked me to wait in the very nice waiting room. They sent me a text to ask if I would like anything. Within an hour the nice lady handed me my keys and asked me to see the cashier for my receipt and I was on my way.
Dealing with Hyundai of Moreno Valley was a refreshing experience compared to many I have had. Jay Saeed, Michael Jacobs, and the entire Hyundai of Moreno Valley staff were helpful, honest, and upfront through all steps of the car-buying process. We were not pressured, confused, or blindsided in any way; the entire staff are professionals and acted like it. I got a good deal as well. We had to wait a little longer on the day of the sale, but everything was completed in one day (unlike some sleazy dealers who will make you pay more after the deal is done). I highly recommend this dealership. I will certainly be back when I look for another car.
GREAT BUYING EXPERIENCE, SALESMAN ANTONIO WAS GOOD AND FUN, HE TOOK MY BARBS AND KIDDING IN STRIDE. RONICE THE GAL THAT DOES THE PAPER WORK HAS A GREAT PERSONALITY, SHE COULD TAKE MY KIDDING AND FIRE BACK A COMEBACK, HAD A GREAT HANDSHAKE.
ONLY PROBLEM, DOING THE PAPERWORK TOOK TOO LONG, I PRESUME BECAUSE QUITE A FEW CARS WERE SOLD THAT DAY
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