Did my inquiry online. Got a call in less than a minute from Phillip. Very professional and gave me options as far as the Camry I need. Ended up buying the SE which I got at a very aggressive price. DCH Toyota Torrance is a really chill dealership. Everyone is nice and I did not feel the pressure at all.
I have been searching for the right deal for months until I came across the black Friday special and my sales person irene Rios got me the deal I have been waiting for. Thank you DCH Toyota excellent customer service truly happy customer.
I came here to DCH of Torrance because after hours of looking around for a Toyota Corolla I found their price to be the most competitive and with the best carfax history reports. I felt like I was really going to go in and a great quality car, which I did. But, here is the kicker: like most 1 star reviews here, it is true that they add on very unnecessary packages that they will not budge AT ALL to remove. The reason they will not remove these add-ons is because the the theft protection (which was $1500!!) and the side door protectors (an extra $400!) come already installed in the car! The door protectors themselves cost $20 on Amazon! Unfortunately I needed a car ASAP and after looking around i still felt I got a good deal with them prior to the add-ons but if I had known about the extra fees that they forced on I could have actually bought a much newer and better trim Corolla with much lower miles. These guys would get 5 stars for everything, customer service and what not, but those extra charges are very unnecessary. Crossing my fingers that their maintenance service is top notch as well in the future........
Carson Toyota is a great car dealer. They care about your needs, they are always willing to work with the customer. Manager, sales person, finance dept and service dept very great customer service. In definately would recommend them in every level. Juan Esquerer from Service dept was really great with us and worked very hard for us to get approved through our warranty for a service repair. Thank you Juan for everything you did for us,
If you guys are looking for a new/used vehicle, come by and see Rachel Ishii. Very good, friendly and hard working salesperson. She did everything she can to help us get the best deal on our 2019 Suburban. When I found out a week later that the vehicle was missing a couple of parts that was supposed to be included in the vehicle, I contacted Rachel and let her know the issue and she help us resolve the problem. We highly recommend her to help you guys in your search of your new or used vehicle. Thanks again Rachel
I called and asked if internet price was final and no hidden cost, they said, yes. We couldn't make it on the weekend would go the next. Unfortanley the car sold but we loved the service and asked if they get another in our range we would love to purchase from them.
I saw my dream car in this dealership through cars.com and sent them a message. They responded in a timely manner and invited me for a test drive. Next week I drove all the way from San Diego and Obi remembered me and the car I wanted! He was busy when I arrived but he made sure I was taken care of and sent me to Sergio, who was great. He took his time with me and made me feel really comfortable with the purchase I was making. At no point did I feel pressured into buying this car.
I also really appreciated that they took care of all the financial things (they dealt with my bank to get me approved for the loan).
The car itself was even better than I'd hoped for, and came with a 12 month/12000 mile warranty. Absolutely nothing was wrong with it (other than some minor wear and tear). They do have a no haggling policy, which I was perfectly fine with because the price was already unbeatable.
Thank you Obi One & Sergio! Still can't believe that car is mine!
Ray made buying a new car painless and easy. Gave me a great price on the car with all the features I wanted. Will shop here again!
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