Paul dicarlo was great. He was there start to finish and made me feel very comfortable buying a car . This was my first time and he made it very easy. He also stuck by me through my difficult financing options. Paul is a great asset to your company. I dont even remember the name of who helped me after.
Anna made a difficult deal relatively painless. She worked hard to make it happen and came in on her day off to meet with me. She addressed all of my concerns and was able to mediate a successful closing. Strongly recommend her!
My family has been using North End motors to buy the cars for our family members for years now. It is always a great experience from start to finish. We always reach out to work with John Fernandes every time we go. He truly listens and pays attention to detail when you describe what you???re looking for, goes over all questions you might have and you never feel pressured to purchase. He definitely puts the customer first to make sure they are happy and get what they need as smoothly as possible. Highly recommend!
Stopped there last Wednesday. Vehicle advertised on the internet.
Spoke to Chris senior in sales.
He said car was already sold, but there was no sold sign on the car nor was the ad removed. He was not too cordial or anxious to find something else for me.
So happy i chose Ira Toyota of Tewksbury and Wayne Michealsen help me purchase my next new vehicle. I was a bit bummed about trading in my Audi S5 but very excited to be a new time grandma. Wayne found me a RAV4 with all the great perks that I love and the safety a new grandmother can appreciate. Thank you!
Excellent deal on Toyota hybrid - more competitive than other nearby dealers with similar makes and models. Friendly, personable, efficient staff. We drive off the lot a few hours after buying the car.
I was hesitant about going to Honda Gallery after reading all the bad reviews on yelp, but I made an appointment with Tina to see the 2011 CRV advertised so I decided to go. Erick Joseph was the salesman I dealt with and he was wonderful. He could sense my ambivalence from the start, and although I kept asking him the same questions over and over he remained extremely patient and continued to go over everything with me until I was satisfied. I would highly recommend him to anyone looking to buy a car.
Hello. My name is Scott Fortunato, I recently purchased my 2016 Honda H-RV. I love my new car and am completely satisfied with my purchase. I???ve been in the market for a new vehicle for the past 6 months. It was a long and hard search to find my perfect vehicle and I was able to do that with the help of GIANCARLO GIOVANNUCCI and RICHARD A. CARTER. These two gentlemen are the best car salesmen I have ever encountered. They were very professional and embody great customer service. If I ever have to get another car, I will definitely come back to the Honda Gallery in Reading and deal with these two fine gentleman. I also will advocate to my family, friends and co workers to shop at Honda Gallery. Thank you very much and Happy Holida
I drove down from Vermont to purchase a 2015 VW Beetle. The car was in showroom condition, Jonathan was knowledgeable, professional, and a pleasure to work with. The sales process was handled quickly and I was soon headed back to Vermont. Great price!
No comparison to going into a new car dealership. I will return for my next car.
Great service and salemen! Best place to buy a car
by Regina S from Amesbury, Ma
August 31, 2016
I spent weeks trying to find a newer car with a great price. I found this place and they had just what I was looking for. My fiancé and I showed up and looked around the lot. The salesmen Arthur and Jonathan were patient and answered every question we had. It felt like we were friends for years. The buying process was a breeze and we are completely satisfied. Definitely will be going here again and telling everyone we know about Hertz Car Sales in Lynn!
I purchased a Kia Sedona which was priced well below the dealers I looked at for similar miles and exact same features and color.
Barry was my sales rep and was very helpful, knowledgeable and seemed to just want to make me happy and not sell me like some of the dealerships do.
I was happy to not get the runaround on financing. I went in with pre-approval from my credit union and Hertz did better on the interest rate than my credit union which is excellent. None of the typical "what do you want to pay per month" then you end up with a higher interest rate and longer term. None of that.
I looked at the Kia on a Thursday night, did the paperwork (they stayed after closing to get it done - most dealers will use the closing deadline to pressure you into a deal that is not right for you) and then picked up the just cleaned and gassed up van on Friday afternoon.
I will go back to them for future purchases without hesitation. The prices are right and they don't use high pressure sales tactics.
I purchased a car in cash from this dealership on a Thursday. Buying process was quick and painless and the car was a good deal. Sales rep Jonathan was helpful. My only issues with the transaction was the time it took to receive the car. There was a scratch on the hood they were paying to fix. I was told the car would be ready in 3-5 days. On Monday I called the insurance company to let them know the dealership will be handling the new plates, and ended the day with two cars on my insurance (old and new one I didn't have yet). Every day that week after Monday I was told the car would be ready the next day. I work an overnight shift and it's tough to schedule times for these sorts of things. I need to plan my days for errands during normal daylight hours. I also needed to make sure a family member or a friend is available to drive me 45 minutes to the dealership each day they said it was going to be ready. Eventually Friday hits and the body shop is closed, they still have the finished car, and they will be closed both days over the weekend. So now I have payed a week of insurance for a Car I don't have, I have cleared my schedule and inconvenienced family/friends for nearly a week of wait it may be done tomorrow.
We may have worked out a way to get the car over the weekend with a new key needing to be made. It's unfortunate that it had to come to this though. I only took a star off the overall rating for this miscommunication but if it takes any longer to receive the car I will being taking more stars off. I would also recommend anyone in a hurry to get their new car be very upfront about that need when buying the car.
Thanks Bill! These guys in Brockton are great! I was running behind the morning of my scheduled appointment but was greeted with a smile and a hearty breakfast - love the diner! Had me back on the road and track of my day - thanks again!
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