December 3, 2018
Our intent was to acquire a vehicle for my wife to use. The vehicle would replace her aging minivan and she wished to leave the minivan world for something a little different now that our children are older. We wanted something safe, reliable, and equipped with the comfort features we like. Toyota101 is certainly not the fanciest dealership in the Bay Area, but the our salesperson (John) was very knowledgeably, listened to our requirements, and found the perfect vehicle for our needs. We did not have to do a lot of negotiations to get a great price, and we were not pressured to buy a lot of unwanted extras. All of the questions we had were answered, most very quickly and in a couple of cases where the person didn???t know, they went and got the real answer rather than blow us off or make something up. I was pleased that they presented us with both used and new options as choices for our consideration. We ended up with a 2018 Toyota Highlander Limited Platinum. We expect to get many years of enjoyment and reliable service.