Went in to just look at some cars. Ended up leaving with a used car at a great deal! The process was so simple and painless thanks to Stew Nelson, the salesman we worked with. Would completely recommend this dealership.
This review is for our salesperson Al Proceso, Thank you so much for your help with my mum's 2019 Toyota C-HR. We originally came in for a 19' Corolla and switched to the C-HR after seeing them side by side. Al was very patient with us and thoroughly explained the difference on the two vehicles. Management here that we dealt with were Mostafa, Joe and Mark in finance. Everyone here exemplified professional courtesy, they explained the deal, went over our financing and leasing options and presented numbers that made sense for our budget. We really appreciate the way that you conduct business and we thank you for making our first purchase from you super smooth and easy for my mum. We will be sure to highly recommend Continental Toyota to our friends and family. All five stars from beginning to finish.
I drove an hour and a half to go to this dealership. I bought a Jeep Compass yesterday and I was completely pleased with my experience and everyone I met there from Mike the internet guy, Joe my salesman and Frank in finance, everyone was awesome.
This was our 8th car that we have purchased from Oak Lawn Toyota. Everyone from the salesmen to the service department gives you nothing but the best that they can give. I know this will not be the last car we purchase from them!
My sales guys "Ben" is friendly and knowing what you looking for, if it not on property he will search for the one you choose and will working on the best prices. Also will walk you though the features on my car, showing what it can do. And follow up how you doing after the purchase. Whenever I have questions Ben trying to help out either by phone or stop by the dealer.
The Parts Department was very helpful. One of my hubcaps fell off while driving (probably my fault), and the employees kindly gave me a used hubcap for free. They were funny, too. The Service Department then replaced my hubcap quickly. All of the staff at Grossinger Toyota North are quite friendly, knowledgeable, professional, and very pleasant. They make the car repair experience much easier and much less stressful.
I recently purchased a vehicle from Grossinger. This dealership is quite a hike from my house, but the trip was definitely worth it. The staff was very friendly and helpful. Albert was my sales representative. He was great! He made my purchase so smooth and easy, and he answered all of my questions. Thank you Albert (and Bob) for all of your help!
Very Easy Access, no headaches, was in for a 40K service which was performed with no issues & done timely. Also I found that if in need of parts after calling around Planet Toyota had a better price on what I was looking for & had advised on other related parts on sale. Would recommend!
This was the most pleasant new car purchasing experience I've had in over 40 years. My appointment was at 1:00 and I was off the lot by 2:45. A very positive experience.
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