Used Toyota Highlander for sale near East Ridge, TN

I hate leaving reviews but car dealers have a excessive desire for them, made apparent by the numerous emails requesting them. So, here it is?. Overall it was a positive experience. Our salesman was friendly and personable. He answered the questions we threw at him and we communicated via text after leaving the dealership. The buying process was quick and easy especially since we paid with cash. It was a used car that we bought and there were some lights that were burnt out but that didn?t bother me because I replaced them all with newer brighter ones. Really my only gripe was that we only received one key fob with the car. We discovered this when we were finalizing the deal. So right out of the gate I have to take the time to have one made for an additional two to three hundred dollars. They did tell me that they have a guy that comes around and makes them at the dealership. My question is why didn?t they do that already? No dealership should sell a car without supplying two keys. I?m still leaving a five star review because the buying process was a pleasure and everyone involved was great to deal with. I?ll definitely consider them in the future for my next car purchase.

I've always loved the look and feel of a Toyota Highlander. But I never thought I could afford one. I found my Highlander at Alton Toyota, Alton, Il. and fell in love. I asked about the price and I couldn't believe it was right in my price range. I test drove it and it was love at first drive. Everyone from the Sales-person, finance and even the Technicians. were friendly, helpful and answered all my questions. They even went above and beyond making sure I got the best loan that fit me. I love my highlander and just got back from Myrtle Beach SC, driving round trip. It is so fun to drive and all the room is unbelievable. I highly recommend both the highlander and Alton Toyota dealership!

Continuing excellent service from the service group at Long is valuable. Whether it's routine maintenance or other attention needed, they work on a courteous, professional and timely manner.

I don’t know why my car is rusted under the car what can I do it only used for family trips I love this Highlander it’s only have 50000 mile I enjoy this beautiful car

Great experience. Able and Cindy were great to work with. They answered all my questions and very helpful! I would recommend this dealership to my family and friends. I would use this dealership again.

The staff at Capital go the extra mile to win your business with genuine interest and sincerity. Chandler facilitated our trade and it went seamless. The sales and finance managers helped me remove our super stubborn car seat without hesitation as well!! Go see these fellas y’all. They’ll take good care of you!

I had an amazing experience with this dealership! James and John made me feel at home and spent a lot of time making sure I understood everything I needed to know about my new vehicle. I couldn’t recommend them enough!

Large doors and front seats. Easy to get in and out. You have to pull past the protective bollard at the gas pump as to not ding the edge of the door. A lot of safety bells and whistles for an older car. Can tow with the best and high enough to take fishing and hunting. Good power. Feels safe in winter driving with in reason. If it gets icy or the snow gets over 5” I stay home. Operational noise is not annoying even when pulling into traffic or down shifting going up a steep hill. It gets almost 21 miles per gallon. I have no intention of spending thousands more on a vehicle to get better gas mileage. It’s paid off. I’m retired and put about 8000 miles a year on it. It still runs like new. I would love to keep it as long as I can. It also can haul pretty much everything I need.

If you want a trust worthy mechanic then you want to bring your car to Honda of Cleveland and see Mark. I don’t trust anyone else with my car, because my family being safe is more important than anything.

We switched from 4Runner to Highlander! Many years of Toyota loyalty in our family. Camrys to Tacoma’s we have had them all. I stole my wife’s 4Runner away from her and replaced it with a 2021 Highlander XSE. It’s been awesome. Bought it brand new. We just hit 65k. We drive from northern Idaho to Scottsdale Az all year and at anytime. Yes, anytime. AWD Snowmobile. It’s awesome in the snow! 22-28 MPG on the Hwy. For those worried about driving a wagon looking vessel around that does not have the great looks of the 4Runner? Don’t worry about it. The XSE has a great looking front end. The XSE Model handles great and boogies. Yes, it’s quick and drives like a sports car. Well, it handles well not quite a sports car. Don’t get the regular Highlander. XSE looks different, has the JBL stereo and drives great. AWD with a Snow Mode. Oh, and it had a third row for little ones. Reliability - been amazing. Zero issues.

Excellent and professional service department. More costly than third parties but upside is the loaner and consistent quality of service. Courteous and professional at all times.

Have had our 2023 Highlander XLE AWD since April 2023. Live in Chicago area and have driven to Arizona and Maine. Zero problems with the car. We put a large Thule box on the roof, multiple mountain bikes on a bike carrier and a kayak. Lots of luggage, got 27 miles per gallon on both trips. Plenty of power in the Rocky Mountains. Would recommend the car to others. We have a great Toyota dealership but all we have needed is schedule maintenance.

I originally bought the Car Max warranty when I made my purchase 3 years ago. The $250 deductible was hard to swallow but it was there when I needed it. Thank you Zach for great customer care. He stood behind the warranty and gave us a loaner while our car was serviced.

We looked at several SUVs while shopping around and kept coming back to the Highlander. It is a Highlander Limited AWD Platinum Edition. We could not be more pleased with this vehicle

I stopped in to look at a used truck and met with Brad who spent lots of time sharing information about the vehicle and comparisons with other vehicles in the same class he seemed very knowledgeable and yet was comfortable to talk to with no high pressure gimmicks....after the sale Brad took the time to show me how to operate controls on vehicle and programmed the blue tooth for my cell phone...I was impressed with the amount of service and maintenance they had done to vehicle including new timing belt, water pump and all fluids and filters replaced ....I recommend Brad and this dealership 😁

Bought the '12 used with 30k miles on it 9 years ago. It now has 187k and is running great. Regular oil changes and typical maintenance, brakes, tires, etc. The AC did go last year and was fixed. Car is plenty cargo spacious and has been used to move many items, furniture, building materials etc. The only thing I'd like better from it is brighter headlights. If a HIghlander has been maintained I'd not hesitate to pick up a higher mileage used one and expect many more miles.

Brad, the sale rep, was very knowledgeable and friendly. He took the time to answer any questions in a respectable manner. I feel if ther are any questions we may have in the future he is available to us. We would recommend him and the rest of the Pye team to everyone in the North Georgia, North Alabama and Southeastern Tennessee area.

Luxurious is how I would describe this car! Smooth ride, efficient and a great looking vehicle! It has plenty of room and pretty cool features as well. I live this car and highly recommend it!

My service provider was knowledgeable, helpful and professional. I've always trusted the advice and service I have received at the Cleveland Toyota dealership. Highly recommend.

This car is like no other car I have driven. It is so smooth, very quiet, and very comfortable. Plenty of room sitting or cargo room

I drive a long way past the closest dealer just to use ToCleveland due to their consistently high quality service experience. I am very glad I found them.

This car drives extremely smooth and I’m very impressed so far. The seats are comfortable and everything is easy to use. I highly recommend checking out a Highlander.

Enjoyed purchasing our new car with the professional help of our salesperson Alicia who worked hard to make sure we ended up with right car for the right price. We shopped around and received the best sales experience, information and deal at Capital Toyota.

It has a lot of road noise and the low profile tires makes feel like you're running on flats you feel everything I'm not happy at all it's nothing like my 2015 highlander no compassion at all!

Once again Long Mercedes has done it again. The level of customer service and Professionalism was outstanding. I will always recommend they. Thank you James Odom as always.

My mother recently rented this car for a family vacation to West Virginia and it was amazing! Excellent mileage for an SUV its size. Great performance. Tons of safety features (which is a VERY GOOD thing). Beautiful acceleration. The only problem we had was with the fact that the car will adjust the speed depending on the cars around it (or something like that), but it only happened when cruise control was on. It was overall a very nice car and we are actually planning on purchasing one soon.

The car I questioned about was actually at the used Toyota dealership. I was promptly contacted after inquiring about the vehicle on cars.com Sharon was very helpful and set me up with a salesperson for Saturday. It was easy to communicate with any questions I had for My salesperson Marquita via text message. The car was ready for us when we arrived and the dealership was VERY accommodating. Shout out to Tony in financing for doing everything he could to get us out the door with a deal we were comfortable with!

I love my Tucson. I've had no bad experiences with Tootie the Tucson. Minor problems are repaired as soon as the problems are presented. I take my breakfast to the service center and settle down until my car is ready. I seldom wait long.

I waited months, purposely, before writing this review. When I initially bought the car, I was scared because the reviews made it seem as if I made the worst mistake of my life. 6 months, 7000 miles later, the car running great. In the beginning, there was the weird shifting and lag but as time went on, around 5000 miles it had mostly smoothed out. After I took it for the TSB/Recall for a software update, it has been running perfectly since, no lag or strange shifting at all. I haven’t had any trouble otherwise. It’s roomy and comfortable for long trips. The third row is really for short trips(no more than 1hr 1/2) and for people 5’8 and under. The MPG excels on the highway especially on ECO mode with cruise control. I’ve gotten it as high as 33/34 mpg at 70mph on relatively flat land. In the city, it does terrible. I average around 17-19 even with slowly accelerations. My DTE is 290-310miles, 95% City driving. I’m sure those who use it on the highway will reach much higher. Despite the new 4 Cylinder Turbo, it has quite a bit of power and was able to take off very fast with a car loaded with adults (even in the third row). As of right now, the engine has been nothing but reliable. If anything changes, I’ll surely come back and edit this review. But for now, this 23 Highlander Limited Non-Hybrid, is a fantastic mid-size SUV and I recommend it now with the software update taking care of the shifting problem.

Long has guaranteed their work for life time of my car. They did a great job in a timely manner. I would recommend them to everyone.

can't complain I love it, already I told Andres by next years, I coming for the same model but 2022, ot is my best vehicle I have done for a while

Timely and professional service is a consistent experience at Toyota of Cleveland as is the service writers, technicians and cashiers and of course Tom Trout

We own a 2.4 Turbo XSE, has plenty of power to get you in and out of traffic. Just took a 10 hour road trip from NC through the mountains of VA & WV, performed like a champ up steep inclines and ride was very comfortable. We really like the captain chairs, easy to get passengers (inlaws) in and out. Had plenty of room for a wheelchair with 3rd row folded down. Really like the sporty look of Highlander. The 20" black rims compliment the look for me. I wish Toyota would've designed with dual exhaust to better enhance the design.

Working with the associates is excellent. They know their jobs, and work very well with me. I would recommend, if anyone has vehicle needs, go to Toyota of Cleveland.

Have had 2 Toyota Rav Limiteds and they were great. Decided to go with something a little bigger this time so got a preowned 2023 Highlander Limited. Love the ride, quieter than the Rav 4 and definitely more room. It’s only 3 inches wider, but 10 inches longer. Seems like the front area is quite a bit bigger than the Rav. Great purchase!