Used Toyota Highlander for Sale in Heath, OH

I just want to say that we had a really good experience! I went to look for a newer Honda, but was still playing around with the idea of a new car. We were greeted right away by one of the finance guys while out on the lot. He got us with our sales rep, which was Jordan Baker!! We were there at least 3 and a half hours - maybe 4 hours. Jordan stuck with us the whole time ! Very personable and easy to talk to. He didn???t push me into buying a car that I wouldn???t have been able to afford. Took his time to show me the car. Luckily I got the first car I looked at. But thanks to Jordan, we are proud owners of a brand new 2018 Civic. He was very knowledgeable on the car (of course) but didn???t act like he hated his job and wanted to go home. None of the sales team struck us the wrong way. All in all, I would definitely recommend coming to John Hinderer Honda to anyone. The free ice cream was just an added bonus:) Also, the finance guy, Henry was top notch. Between fighting the negative equity on my trade in and making sure I knew what I was signing was a HUGE relief. Answered all of our questions and explained very well. Obviously he knew what he was doing and didn???t mess around. I honestly don???t think I could say anything bad about my experience. I???m still shocked that I even drove off the lot with a brand new car.

I had a 2017 model that was totaled, however my wife who was driving it did not have a scratch except the pains from the accident.All air bags opened instantly and the seat belt tightened immediately preventing her head hitting the steering or windshield. The other car was also totaled , however the other driver had several broken bones.Therefore we decided to buy the same car and same model but the 2019.

The staff is super friendly!! However, I was shocked by the cost of my oil change. I’ve been a Honda owner until now and my oil changes were never more than $30 at Buckeye. Paying $70 is quite a bit more. Coming back this Thursday as I have a coolant leak. Hoping for a good experience, thinking this should be covered under warranty.

The car meet all the needs , wonderful inside and outside , with a luxury and confort . The driving is so easy and very confortable

I had been looking for a used Highlander for about two months. Trent stayed in touch with me to let me know when they received a vehicle that I might be interested in. He was always very friendly, not pushy and was honest and professional from the start. Luckily, he contacted me last week to let me know they had received a Highlander that was in very good condition. Since they just received the vehicle, the dealership was not willing to go down on price quite as much as I'd like (out of Trent's control), but we still agreed on an overall fair price -- without a lot of haggling/stress to me. I was very thankful for that. The financing employee that I dealt with (Steve, I believe) was also very helpful and friendly. My only disappointment and why I rated a 4-star instead of 5-star for the dealership is that I realized the day after I purchased it that the rear wiper blade doesn't work. I was hoping they'd catch it on the inspection but mistakes do happen. I'm not sure what it will cost to fix it. I would rate Trent though a 5-star PLUS and would not hesitate to recommend others to have Trent help them find a used car! UPDATE: I changed the overall dealer rating to a 5-star as they worked with me to get the needed repair/service done at no charge! Thanks to Nick in Service.

Very disappointed bought top of line in model Platinum chrome but did not include automatic start or individual tire psi or specific low tire designation or automatic interior lighting when doors are open including rear hatch which at night is rediculous. Also the PCS I’m sure doesn’t work had a close call on rte 95 in South Carlolina and not so much as a waning tested it many times myself to see if I would at least get a Warning no such luck. Complained to the dealer and he said he tested it in Cruise control and since it wired in this mode the PCS IS OK . Didn’t convince me since I think there has to better way to check out the PCS especially when I had a bad experience with it but fortunately turned out fine because of my evasive action which still should have given me at least a warning because it was so close

Everybody loves driving a new car, but often the car buying experience takes away the fun. The haggling, not getting a fair price on your trade in, and feeling pressured are a few of the things during sales process that I dread. I purchased a 2018 Highlander Limited Platinum, my 12th new car, and I must say that Quinton was instrumental in making this the best new car buying experience that I have had. Quinton put no pressure on me and let the car sell itself. I told him up front I had three cars to test drive and the Highlander was the first and a decision would be made after that. I did not get the line I usually get, which is "Well, this car with the options you want is the last one in the state, and three other people are test driving it today..." Several days later, I came back and purchased the Highlander because it was the best of the three. Secondly, I received a fair price on my trade-in due to assessing the condition correctly according to the Kelly Blue Book rating system. My trade-in was low miles and looks new and was given the Excellent rating by the dealership (which it deserved). The other dealerships low-balled the trade-in because they default the KBB rating to Good, which is this case is an insult. Finally, haggling was very minimal because the dealership price was better than True Car quotes at other Toyota dealerships. The % discount was right at where I was expecting a good price to be. I left the dealership with a new car and feeling good because I got a good deal.

Really thought Toyota Highlander would be an excellent replacement for our 2011 Subaru Outback. Other than styling and 3rd row seating it fails on all levels. Not confidence inspiring in snow and ice. Annoying radar cruise. Odd unintuitive controls. Weak engine. If I'd have known Subaru was coming out with an SUV with a 3rd row we'd be happy still.

Usually, Denise Mitchell is my go-to service rep. She knows her stuff, stays on top of what's going on with my car, explains everything thoroughly, and is just an all-around, really nice woman; and I enjoy seeing her every time I go in for service. That personal touch of knowing with whom I am dealing makes me feel more relaxed about getting my car serviced as it's always anxiety-producing since I never know what might come up. Also, I really like the car credit card that I can pay off interest-free. That takes a lot of the worry out of the equation. I used to be a VW person and switched back around 2001 when I got my first RAV4. I found Midwest Auto to be really arrogant, unfriendly, unhelpful and too expensive so when I first started going to this dealership, I was really leery. After over, 16 years of going to Germain, I feel I'm in pretty good hands.

Good looking, easy to get in and out of. I love the easy opening back door for groceries and other items. Also gets great gas millage.

Let's just say I was a motivated buyer. I seen online a vehicle I always wanted -and it was for sale from Germain Toyta? Oh yeah! Mine! Despite all the problems I encountered that day, the staff of Germain Toyta we're THERE for me every step of the way. Their professionalism, patience, expertise, and kindness are of a level that has only increased over the years. The faces are new, the names unfamiliar, my trust is the same. - Semper Fi

No chance to rate properly as I was injured in accident that totaled my previous car so I'm not able to drive at this point but seems like a well made car

I purchased my first Toyota in 2015. It was also my first new car. A 2015 corolla. I just traded in that corolla for a 2018 camry! My experience was pretty fantastic and I am pretty mind blown about how much my salesman went overboard making sure I had the perfect car with the best pricing!! I actually test drove several vehicles and was looking at several models. The camry wasn't even one of the vehicles I had an interest in originally. But Tommy knew what I was wanting in a vehicle and said I should take it for a test drive. He was right! The Camry is so much more then I expected and I absolutely love it! The inside has such a classy look and I love the heated seats with the beautiful stitching. I love the entune service that allows me to have free navigation and use my pandora!!! This car is a dream to drive. It's so smooth it literally feels like I'm gliding down the road! Tommy took his time showing me all the cool safety features and even set up my entune account and Bluetooth. Working out the monthly payment was the biggest factor for me. I was so shocked when he came back from the finance department and told me that I qualify for tier one financing because of my excellent payment history on my previous Toyota!!! I went from having to pay $9000 In interest to under $1000. That is insane! I can't see myself ever buying another brand when they have been so good to me!!! I highly recommend Tommy Lombardo if you are looking to buy a new car. He is extremely knowledgeable and you can clearly see his passion and dedication to Toyota and each of his customers. He was so confident I was taking the car home with me on my last visit that he had it gased up and detailed sitting in the delivery area waiting for me!!!! It was immaculate plus I really appreciate it because it was soooooooo cold!! I hope he is still there in a few years when I am ready to trade my camry in!!!

Since my kids have grown-up, I had the need to replace my very reliable, comfortable Honda Odyssey with a more fun, family hauler SUV. Money was not a big concern, so I was shopping between 2017 Audi Q7, 2016 MB GL, 2016 Lexus GX, new Honda Pilot and new Toyota Highlander - ALL of them 7/8 seater. I know 3 of the cars are luxury but all of these cars are very close in price. Previously, I owned BMW X3, BMW 535xi and my latest BMW X5 which I sold last month and I am an enthusiastic driver. Even though I love BMW overall, the new BMW X7 was out of my reach at this point. I test drove all the cars and here is my honest opinion. Audi Q7 was great performance and fun to drive, but going in the 3rd row seat is cumbersome and my kids will not want to do it. Too many steps just to enter there - Audi do something about this? Can you not make it simpler? MB GL was nice with all features - but big, detached from road and dealer was not negotiating price. GX was a truck-like and didn't like the drive. After lot of research, videos and blogs - finally bought a brand-new 2018 Highlander AWD Limited. Absolutely love it!!! Great feature comfort, nice styling. I had dealer put running-boards and door moldings. It looks gorgeous! I would say looks are on par with my bimmer. Love the interior and the shelf is so useful. I have put 300 miles so far and it is comfortable. 3rd row access is fine and seating is comfortable. I am planning to keep the car for at least 5-6 years. I would highly recommend it to anyone!

Don King was very helpful will be back to purchase from him. This will be a collage graduation gift for my daughter in August 2018.

the mechanic that works on my corvette recomended i bring my car here to have the tire pressure sensors checked. and a new key fob. because his tire changer would not handle the wide rims on the corvette. wylers fixed the sensor, and reprogramed the key for. all for a reasonable price.

The car has everything I need. Legroom is good, heated seats, USB ports, third row seats. Most helpful is the blindside alerts. Love the way the drivers seat extends for comfort for long legs.

We stopped in to test drive a Toyota Sienna to see if we would like one. The salesman Matt greeted us and was very friendly. He went over everything on the van and explained things to us on the test drive. He was great from beginning to the end. The only reason we didn't buy that day was the van didn't quite have all the options we were looking for. They were also willing to give us the price we needed for our trade. Real sorry it didn't work out. These guys were great!

This car has met are needs so far.good leg room front and back.good gas mileage.rides like a car very smooth.running boards help with getting into car

I have purchased 3 new cars from Toyota Direct and since I'm still driving my last car, a 2003 Toyota Sienna I decided it's time to get a new car. I decided to check out the used car department and they have tons of inventory and I wanted something fairly new. John Ross was the sales representative and he was really great, seemed to know just what I was looking for. He was knowledgable, friendly and was able to assist me without being pushy, I love my new car and I would recommend John to anyone that asked.

We keep our cars for a long time so I looked long & hard and decided one the Highlander. I test drive it and thought it was the most comfortable & I loved all of the safety features!

Traded in my vehicle with them a few weeks back and as soon as I walked in they made me feel so welcomed, asked several times if we needed anything, drink, snacks, etc. David was who I worked with and it was the best car buying experience I've ever had highly recommended Toyota direct

I test drove and compared the 2018 Honda Pilot, Nissan Murano, and Toyota Highlander. I chose the Highlander for reliability and all around better car for our needs and taste. I got the AWD XLE as it seemed to be the best version for the money. I liked the looks of the captain chairs in the second row, but opted for the full bench instead for friendlier seating for three adults instead of having to put one in the third row which is more for kids than adults. So far I love the car and the MPG has been very respectful.

The service was great!!!! From the moment I sent out that I was interested in one of the vehicles, I got a prompt response. Plus, the dealer made sure I was available and double checked when I would be arriving.

We chose this car over the Santa Fe and VW Atlas. Definitely better quality than the Santa Fe and better engine performance than the VW Atlas. The tech features are nice, but not better than the Hyundai tech package. The biggest surprise is how much we underestimated the impact of the HORRIBLE navigation system in Toyotas. Trying to use it is an exercise in insanity. Truly a masochistic dream. The best part of the navigation system is when it is not on. Toyota should be ashamed of it and people should be fired. I have been a Toyota supporter for years, and the Highlander is a great all around car, but the frustration of using the navigation system is killing my desire to buy another Toyota. Either build one that works or use Android Auto.

I bought a used car from this dealer. They have a nice selection most of the time. Finding a certified pre-owned car is sometimes hard because there are not many of them. Overall, Toyota Direct was a good place to purchase my car.

Getting used to it . Will have to play with drivers seat a little to hit my comfort zone and why are the cup holders so huge up front. ??EVERYTHING else seems great . !!

They are fabulous! Quick, done right first time, cheerful, shop is clean and comfortable.

It is a 7 seater which I need with a large family. We have grown children and they will fit in the third row. I love the dynamic cruise control and other safety features.

The only negative I have had, is having to take my car back three times in order to have the rear brake noise correctly diagnosed. The positive is, the dealer stood behind their work and resolved the issue at no extra cost to me.

Very smooth ride and holds my family of 6 nicely. The model is basic, but the standard features are nice. My whole family enjoys the leg room.

Awesome dealership Clean Soo friendly could not ask for more

This car is just what we wanted, after test driving the other Brands this one just felt better all the way around and gets better mpg's than I had expected, we Love it.

My experience with Germain Mazda was absolutely top notch. From the start, looking at vehicles, test driving, understanding financing, payments, and then the overall buying paperwork. I was treated like family and when I go in once a week for my dealer car wash, it's like nothing has changed. The whole staff is great and I just got my first service 5,000miles done- and event that and everyone associated with it was great. Jordan was my sales rep and he was knowledgeable and honest with everything that went on with the buying process. I'll be recommending people and my family to look at Mazda's if they're ever in the car buying world. If it life doesn't require a truck for me later down the road- I'll be a Mazda owner for life because of Germain Mazda.

this Big Suv makes me feel safer and I love all the safety features. I love the comfort of the Suv . This Highlander rates very high in Consumer Reports as a reliable, safe and a great SuV to buy and helped me consider it a potential buy which I did end up buying. Who could ask better than that.????

Great facility and eminenties to keep kids busy during the process. Only issue was having to walk to a different building in the ice to do the financing. Negotiations went smooth. Mailed us the floor mats of our choice.

Drives like a truck, but meets the needs of my family! plenty of space for all the kids things plus more. Very comfy and classy!

I went in to look at a few cars I found online. I was greeted with friendly smiles and treated like family from the minute I walked in the door. Ed and his daughter Autumn worked very patiently with me for 3 days until I finally went back to purchase my Rendezvous. There are a lot of dealers or there that just want your money and a sale. They pressure you to buy something. I never felt that way at Bexley Motorcar. They called me by name when I went back and they had everything ready to go for me so that I could get on my way. I really appreciated everything they did. If you're looking for a good quality vehicle and want that family experience, this is where you should shop.

Poor audio quality. I could not believe that I purchased this vehicle. Audio is something that can make you feel relaxed on your drive home from work. This part I lost. I have the 2019 Platinum Hybrid.