Used Toyota Highlander for Sale in Norfolk, VA

We were looking for a car for our teenage daughter. I emailed 1Stop Auto through the carfax.com website. The owner Scott called me and spoke with me. After talking a bit I told him I was also looking at a car in NC which he also looked up and said that's a great deal, even better than mine, you should look at it. I don't know many car dealers, especially owners, that would say that! We decided to go see the one he had on the lot and decided to buy from him and save the 7 hour round trip. Not only was it easy to agree on a price but he also took his time and walked my daughter through the paperwork, explaining it in detail as I signed. Couldn't have asked for a better experience! Thank you Scott!!

This car has met are needs so far.good leg room front and back.good gas mileage.rides like a car very smooth.running boards help with getting into car

I've owned cars since the 70's. I've toured VW, Honda, Chevy, Nissan, Ford, Carmax and Toyota Dealerships, been to car shows, used car lots, junk yards - have kept a Chevy S-10 alive for 22 years - rented cars for the last 9 years of its life and in 2013 hunted for a used car. In short, I've been around and know what I like. I've had good and bad experiences. My visit to Checker Flag Toyota dealership was by far the best experience to date. Carmax was the lowest key, low stress, but not as friendly. Jaclyn has been my next door neighbor since last year. This was my first professional interaction with her and she was super. Easy to make an appointment, flexible when I arrived late, I was asked by almost all the staff that saw me waiting if I needed assistance. I got a full tour of all the options - new and certified pre-owned - sales and lease options. We drove a certified pre-owned Highlander XLE, 2015 model with lots of extras, some regrettably unique to that model year. I learned all about what made that SUV special, what makes Toyota great, what makes Checkerflag Toyota best of all. I gained a new respect for my neighbor too. The only things that kept me from buying the car right then were my personal circumstances and the ridiculously low value of my Chevy Colorado - I've lot $10k in 4 years after I bought it used. (lesson here - buy a Toyota if you want a car to hold value - painful lesson learned). I know my next car with be a Toyota and my only dealership will be Checker Flag in Norfolk. How's that for a productive day? Thanks Jaclyn for giving me a great introduction!!!

The car meet all the needs , wonderful inside and outside , with a luxury and confort . The driving is so easy and very confortable

My wife and I went in to look at a car for her. We were originally going in to see a different gentleman we knew by name. He was already working with a couple but didn't want us to have to wait so he asked Garrett to help us out. We were a little nervous and skeptical at first, but Garrett more than earned our respect, our business, and our appreciation. We put that guy through the wringer. He must have let us drive 5 or 6 different vehicles, answered hundreds of questions peppered at him from two overly-stressed people, and forced him to endure my extremely dry sense of humor along with my annoyed wife. (Annoyed at my humor not at Garrett) In addition he stayed until 11pm with us, just to ensure we got everything we wanted and the deal when through with no problems. I gotta say, this guy is awesome. He was patient, he double checked his facts when he didn't know an answer, and he was the deciding factor that kept us from buying two cars somewhere else. He wasn't at all pushy, in fact he was understanding and patient. He truly made this experience great for us. I got a 2017 Tacoma, and the wife got a 2017 Rav-4. Garrett and Checkered Flag, Job Well Done!!! THANK YOU!!!

I had a 2017 model that was totaled, however my wife who was driving it did not have a scratch except the pains from the accident.All air bags opened instantly and the seat belt tightened immediately preventing her head hitting the steering or windshield. The other car was also totaled , however the other driver had several broken bones.Therefore we decided to buy the same car and same model but the 2019.

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

I love my Highlander. It seats up to 7 passengers or I can lay 2nd and 3rd row seats and transport larger items as big as a couch. Very versatile.

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

Love the room in this suv perfect for my family and it’s been great on gas and maintenance compared to my 2006 Jeep commander I previously owned.

The nightmarish " high pressure" sales tactics employed in the past made me a totally hesitant partner in ever stepping foot in ANY car lot ever again. On Sat May 6 I reluctantly accompanied my husband Dan to confirm the "true " color of the Toyota Tacoma we were building online. Our 06 was wonderful but his dream was to have a larger one that could more easily transport our 2 dogs for traveling. We were greeted by Jaclyn Campbell who, to my total amazement, was able to break down every preconceived notion of what a car buying experience should be. We did not just "glance", we were able to fully relax, be ourselves, and explain to her what we needed not only in that Tacoma, but we also found a Corolla right there on the show room floor that was several thousand dollars less than a Honda my husband was going to buy for long work commutes. I was able to see every color Tacoma on the lot only to settle on the Tacoma that sat right beside the Corolla! Through the entire process Jaclyn was the epitome of grace. She handled all of our questions and concerns not like the typical salesperson of long ago,--but more like should I say a like GREAT friend; someone who WANTS you to be TRULY HAPPY and ENJOY LIFE. Jaclyn is a BLESSING ! :) P.S. Even her coworkers were great. I saw amazing teamwork displayed.My heartfelt thanks go out to Michael and the many others,-including her amazing Boss, Sandra! What else can I say ,--JUST GO. VISIT. You will be amazed at their '''no hassle", "no haggle ", and "no pressure" approach to selling vehicles. We stopped by to look at at paint colors. That was it. We ended up buying two side by side showroom vehicles that ended up costing a whole lot less than we could ever imagine. Go. You just may be just as amazed as us at what they can do for you! P.P.S. Jaclyn, Sandra,-- I am NOT a writer. It takes TIME for me to write. I have to tell both of you strong, smart, and encouraging women that in my eyes I see you as "SUPER WOMEN". I wish you a heart felt "Happy Mother's Day!!! You, Jacklyn, for being such a wonderful mom to your beautiful children and to you Sandra for being such a an amazing mom to your beautiful little dog and for giving your kitty the gift of life!!!! ;)

Poor audio quality. I could not believe that I purchased this vehicle. Audio is something that can make you feel relaxed on your drive home from work. This part I lost. I have the 2019 Platinum Hybrid.

I went in looking to great a great suv or truck at a great price. Thats when I met Jessica Jones And John Moll I ended up getting a 2015 chevy equinox. I went in about 730 pm. I left about 11pm cause the computer was acting up and I had my 8 year old son with me. They stayed with me til everything was done and never once asked to finish the next day even though they closed at 9. They were so nice never once got bothered by a restless tried 8 year old. They Both ended up helping me not just one time but two cause not only did I get the chevy on 4/10/18 I ended up going back on 4/20/18 and getting a 2018 Toyota Tacoma. Getting the 2018 I traded in a 2014 santa fe. They made both times really easy and were never pushy or anything. When I go to get another car or truck I will be going back to see them.

I owned this vehicle for 3 years, it had computer problems, terrible voice controlled GPS, radio would crash. Engine and drive train were great, comfort was also good but not as spacious as my new VW Atlas. The service charges were too high, and it was recommended at 5k with synthetic oil, way too often.

I was looking for a SUV, and my salesperson Caleb Lyons was a great help. The process was very simple very happy about my new vehicle (2014 Ford Escape S). Thank you so much.

This suv would not be half bad except for the horrible wind noise front passenger. Toyota looked at it twice and won't admit there is excess wind much more fix it. I am working with them but I suspect I will be let down. If this is the case I will dump it and drive my 2002 until it dies and then buy a ford f 150 rather than a tundra.. Yes its that bad!!! I loved the 2002, this one not so much and not just the wind. The gps is useless and hard to use, the voice commands are 100% useless. ask it for pizza and it comes back with steak, not even close. I choose to use my $159 garmin which is 10X better and I never ever had to open the manual. Also the shut off at stop sign is useless and annoying. Overall its a solid 3 with nothing special and no redeeming options. It is my 6th Toyota/ lexus and probably the only one that isn't 5* It is probably 1 month from going on the lot unless they can fix the horrible wind., then I might look past all the average stuff.

We chose this car over the Santa Fe and VW Atlas. Definitely better quality than the Santa Fe and better engine performance than the VW Atlas. The tech features are nice, but not better than the Hyundai tech package. The biggest surprise is how much we underestimated the impact of the HORRIBLE navigation system in Toyotas. Trying to use it is an exercise in insanity. Truly a masochistic dream. The best part of the navigation system is when it is not on. Toyota should be ashamed of it and people should be fired. I have been a Toyota supporter for years, and the Highlander is a great all around car, but the frustration of using the navigation system is killing my desire to buy another Toyota. Either build one that works or use Android Auto.

I have only had my Highlander for two months but so far I really like it. Coming off owning Audi’s I was afraid of a big letdown but that has not been the case. There are a couple things I don’t like however. First off you can’t lock and unlock the rear doors externally. You have to use the front door handle. Second there is no digital read out for the speedometer. Third you can’t lock the doors until all doors are closed. Small complaints but they are annoying.

Amazing vehicle. Only two drawbacks. The top-of-the-line sound system in my platinum limited trim has a lot of vibration at the back and is piss poor compared to my 2005 and 2006 Range Rovers. The other main drawback is lack of Android Auto. My second choice would have been a 4Runner, but the Highlander drives much smoother and has better storage.

Comments: To the staff of L.A. Auto Star; I would like to apologize for not getting back in touch with you about the 2004 Nissan Truck you had for sale. It was the truck I really wanted, but buy the time I talked my to wife about coming down it had sold. All the information I ask for about the truck you staff supplied. Marina was a great sales person and I"m sorry I did not get back her sooner. In my humble opinion, the people at L.A. Auto Star were very courteous and respectful, something you very rarely find at most auto dealerships today. I would highly recommend your dealership to anyone who is looking for that perfect auto and a friendly, courteous atmosphere. Again, I would like to thank all the staff at L.A. Auto Star, for your professionalism and all that you have done for my wife an I. Respectfully Yours; Garry M.

I was hesitant to give up the RAV-4 I had owned for several years because it was so easy to drive. But my wife and I found we needed a larger vehicle when we both retired as we wanted to start taking more and longer road trips. My wife and I both love the Highlander...everything about it. It has so many safety features that make us feel more comfortable when driving on freeways and also city streets. I love the increased leg room (I'm 6'4") so the seats fit my long legs better. The pearl white color is gorgeous, the overall design is really nice, and the reliability is excellent. We are so happy we purchased the Highlander...our road trips are a great experience in this vehicle.

we went to shop for a pre-owned minivan. the sales person let us do an extended test drive and answered all of our questions despite the fact that it was late in the day and we showed up 15 minutes before they were closing. nice people, good to work with.

see YouTube -CALROOTPEG..2017 Highlander used as tow car for Jayco 175Rd / 2900 lbs dry. Chronicled on YouTube for others to see. So far, great. The CVT transmission is the only unknown variable but so far so good. Holds engine speed with continual adjusting trans... hard to get use to but hoping Toyota quality ensues. Great car. We have two. 2002 w 222,222 mile, and this one. Trouble free on both... (so far) Buy it. Tow with it. Check out the YouTube videos under CALROOTPEG for proof. Enjoy! We are.

This is our second highlander, had a 2008 sport and loved it. Never a problem after 165,000 miles. But wanted more safely features of forward collection, blind spot monitors and lane departures alert with back up sensors. Found a limited with these features. Couldn't be happier. Quality built and roomy. Good fuel mileage and well built.

This car met all my needs! It’s very comfortable and has enough leg room to take my Dad anywhere. The whole family loves it! I’m so glad we purchased the Highlander!

This is my second Highlander. First went to 263,000 before I trade it in. Looking forward to having over 250,000 miles on this one. Have had zero major repairs on either Highlander.

Colette Stevens WOW! Words cannot express how wonderful she is along with her team. She always greets you with a smile & makes sure that my vehicle is serviced on time or even ahead of schedule. She makes you feel as if you are her priority. She is very knowledgeable about my vehicle & answers all my questions. Great team player and a GREAT asset to your service department. My husband is a do it yorself kinda guy, but never once has he said no to any thing Colette has told him our car needed nor has he questioned her & that alone is would be a reason to give her 5 stars. But as you can see it's so much more. I'd give her 10 stars if I could! Thank you for hiring her. She's a keeper 😄

We keep our cars for a long time so I looked long & hard and decided one the Highlander. I test drive it and thought it was the most comfortable & I loved all of the safety features!

Chris (Service Rep) was very professional; knowledgeable; and very courteous with me. He did a superlative job representing your dealership. I had left another Toyota dealership after 10+ years with them because our experiences at Pearson's is simply exceptional. We bought our 2015 Camry at your business and plan to do all of our future service and car buying with you. We have been Toyota owners for > 10 years.

This is my 2nd Highlander. It is so easy and comfortable to drive. Third row is handy and plenty of room for 3 children. I'm thankful for the larger cargo space when 3rd row is up compared to 2009 model.

I am not good about keeping up with the recommended maintenance schedule. At my last oil change the employee spent a lot of time answering all of my questions about what is involved with my next big service on my vehicle, the time frame involved, and other questions. He was very patient and didn't try to hurry through the answers. Please keep this man for a long time! I like him. (Give him a raise, too. He's worth it.) I also really enjoy your coffee and peanut butter crackers.

We take the car on long trips and it's so comfortable and drives smoothly. Good mileage per gallon rate. Plenty of room for luggage and passengers.

I have now purchased 3 new cars from Pearson (including under name of Denbigh Toyota) over the past 10 years. I've never had a bad experience at Pearson - with product, services, or staff.

I test drove and compared the 2018 Honda Pilot, Nissan Murano, and Toyota Highlander. I chose the Highlander for reliability and all around better car for our needs and taste. I got the AWD XLE as it seemed to be the best version for the money. I liked the looks of the captain chairs in the second row, but opted for the full bench instead for friendlier seating for three adults instead of having to put one in the third row which is more for kids than adults. So far I love the car and the MPG has been very respectful.