Used Honda Pilot for sale near Norfolk, VA

I purchased a new 2019 vehicle from Casey Honda, NEWPORT NEWS, VA in May, 2019. I had an issue arise and the Service Dept. (Mgr. Mike Zeno) handled it quickly and professionally. Mr. Malone, Dealership General Manager, was EXTREMELY fair in the way he resolved my issue. I have been buying vehicles since 1968 and I have NEVER been treated as well by a dealership as I was at Casey Honda. It's not how you're treated when things are going well. More important is how do they treat you 2-3 years after the sale when there is a problem. With Mike Zeno and Mr. Malone, you're in great hands.

I have the TrailSport and I tow a 3000lb camper. Positives: 1. Ruggedness. I have off road tires and steel plate. I don’t plan to rock climb but camping and exploring often comes with bad roads and if your family is with you, this three row is superbly equipped and capable. 2. Comfort. The Trailsport is tuned off road but what a nice cushy ride without a lot of truck-like bounce. Potholes barely disturb it. 3. Layout. Really easy to jump in and drive away. I did not need a two-hour class at the dealership. A good blend of old and new. Not to hard to get into the menu to reset seats and few other things. 4. Towing. I towed 3000lb at 75mph with no problem. It was steady, tracked well and with the trailer brake (added on) it stopped just fine and gas mileage was great at about 13-14mpg loaded up. I was as high as 11,000 feet. It’s really a great all purpose family vehicle to tow the camper or boats. Negatives: 1. Solid black vinyl interior. You only get black and it gets hot as xxxx if it’s in the sun with a window down or door open. You cannot get ventilated seats. Honda, seriously, add another lighter color. 2. You cannot get a bench middle seat which I prefer and is in ALL the other Pilots. 3. Speed. The power is good but it’s geared for off road and towing so really it’s a neutral but it will not take off like lots of others unless you press the pedal pretty hard. It’s not lacking, just takes more pedal travel. Overall, I love it as a good value for the money, well equipped with the 360 cameras I love and tows and does dirt roads well. I would NOT get this model for soccer team suburban duty but if you do real SUV things then it’s hard to beat. I am also not afraid of future expensive repairs being a Honda with a tried and true engine.

Dominic, Derrick and Alex made the car buying experience a smooth one. They were very accommodating and a pleasure to work with. A couple days after I bought the car, Dominic and Derrick both reached out to me via text message to make sure I was loving the car and to contact them if I needed anything.

Great 3 row SUV.. Drives a bit heavier in feel than my Honda CR-V. good performance. comfortable seats, quiet while driving, 25 mpg on highway..

Kaylee was very thorough & knowledgeable- great job in getting the car done accurately & promptly, including working with Car Shield - very professional!...Joe, was the expert mechanic - for over 30 years - please let him know he did a super job on my 2006 Pilot - he personally came out & introduced himself, & said my car was in prestine shape!! ...Brian Giles assisted, when I picked up the car - many tks to all your staff!, Brian B

No complaints overall on performance and durability. Only drawbacks is road noise. If you like to avoid road noise, this car is not for you. noise is too much than expected. i even went to Honda dealer to report noise, they replied me this is normal honda noise.

I get a lot anxiety when buying a car. Fredie went above and beyond to make my buying process easy and calm. Fredie is very friendly and patient. Thank you Fredie for being awesome!

Honda makes a very reliable vehicle. The Pilot comes with a bevy of extras and has a very smooth ride for a medium sized SUV.

Test drive performed on 2010 Fusion SEL. Noise coming from idling and noisy engine were noted during diagnostic test. Several things needed done asap. young lady booked appt. for 0730am Mr. Johnathan Brown wrote it up. Service mgr. Mr. Frank, got his service tech to To evaluate, determine severals items which needing my immediate action. Further more awaiting parts to complete the job this week is still pending. Personally would highly recommend Beach Ford because of their swift actions and attention to detail from each of those gentlemen that assisted my wife and I during our visit there. Many thanks to a fine establishment BRAVO ZULU to BEACH FORD b'caus they'll do what's right for the customer!

3rd Pilot owned in last 15 years. Each with more advanced features. Always reliable if you do all the required maint. Always a good trade value too, even with 100K + miles ! Combination of practical space, reliability, fuel economy , and performance can't be beat......Love my Honda !!

The SUV meet all my family need with space, seating and tech that come from the factory are perfect for us. My wife works as an independent contractor she has a lot of equipment to move during the job hours. Picking kids from school after work work out perfectly without having to toll trailer around with her.

When looking for a reasonably priced used cars I was so excited when I ran across 518 Auto Sales and the large selection of cars they had!!! The staff including Alex, Wendy, Kyle and Scott were awesome and made me feel right at home!! I will spread the word about this place!!!

I bought this car from Drive Direct and I had a great experience. Paul Winstead (sales associate) was very friendly and very helpful. I got the exact vehicle at the exact price that I wanted, and I also got a fair deal on my trade-in.

Bought a nicely used Honda Pilot SUV at Honda of Reseda, Reseda, CA, make sure you speak to Amir-sales and/or Tony-mgr. Great set of nice professional folks. You can tell everyone likes working there. They will give you the best price, too.

This dealership is by far one of the best I've been to, great attention to detail and great customer service. Also they're taking very good measures in this though time with the Corona Virus in maintaining social distance a much a posible.

My only issue has been the HondaLInk. Haven't been able to install and its been almost a month. Very comfortable ride and very powerful. Got a Elite Black Edition

Excellent experience in buying a Lightening F150. Jayson was awesome and extremely patient and answered all our questions. We have used Cavalier Ford to service our Ford trucks for many years and have always been impressed with the honesty and timely communication. This is the only place to go to buy or service a Ford vehicle in southeastern Virginia.

Love, love, love! You can’t go wrong with a Honda & this new Pilot is the bomb! It offers comfort, all the conveniences of a smart car and looks great in the meantime. It is a great investment

Wonderful service, knowledgeable staff, good integrity and overall was a enjoyable experience. No wait when it came to buying the vehicle. I think if you’re searching for a high end dependable used car you should go there and feel the real buyer’s experience.

This car is a big step up from a Nissan Altima. Lots of space and the ride is smooth. The engine is a bit noisy when idle(clicking noise from the direct injection), and there's also a drone sound when acceleratinf beyond 60mph(not sure if this could be cause of the new tires or not), but other than those noises, it's a smooth machine!

I went in just to look at a Dodge Ram truck that they had on their lot. I met Mike and he was very friendly and was helpful. I had a Chevy that I wanted to trade in and they were willing to work on a payoff with me. Once I had the truck I was concerned about the front brakes squeaking. I called and spoke to Jay and he told me to bring it in and they’ll address the issue. Alex, who did the work, on the brakes, was very knowledgeable, as a mechanic and he got the problem solved. I am very satisfied with the purchase and would recommend them to friends or family. Hats off to Jay, Mike & Alex👍

This car is exactly what I needed for my family. It’s reliable and easy to handle on the road and has plenty of roomy to.

I love our 2016 Pilot EXL AWD. We bought it as a one year old CPO coming off a lease. It has had its share of the first year model blues. Not as reliable as I want it to be, but once the bugs were fixed, it’s been pretty smooth sailing. I love how it’s always ready for any adventure. The extra room is always welcome as we drive up and down the East cost between FL and NJ. We get to bring everything we needed and never worried about the weather. The AWD is great not just in the snow, but in any weather. Best AWD I’ve driven in the snow. The VTM4 AWD works so well, you’d think you’re driving a full time 4WD vehicle in the snow. It also helps in the rain as well. Accelerating with this much weight and a powerful engine requires a lot of traction. Coming out out of a corner in an incline, most front drive vehicles would spin their tires before the stability control stops the spin to regain control. The VTM4 senses the incline and automatically applies power to the rear wheels adding significant traction. Never spun the wheels of our pilot in the rain. Our FWD Passport, on the other hand, looses tracking during acceleration in the rain specially if it’s on an incline. One regret for buying that AWD SUV. We thought we won’t miss the AWD in the south. Now the 2016 Pilot certainly had so many bugs that would deter a lot of people from buying it used. We had the CPO warranty. And on top of that, we bought an extended warranty just because. Turned out to be a good idea. Most the the quirks happened during the warranty periods. From an expensive evap failure to transmission problems to sunroof issues to battery replacement. We had the famous transmission judder that required multiple visits until they finally had a permanent fix. Multiple fluid flushes and a software reprogramming took care of it. The sunroof didn’t want to close at times. Weird considering we don’t even use it often. Warranty covered everything. After the warranty expired, I learned that resetting the sunroof was an easy task. There were a few problems that I couldn’t remember or not technical enough to understand, but they were all fixed under warranty. Now driving it without warranty. So far it’s been good. Just keep up with the maintenance schedule and it should be fine. Replaced the OEM tires with Michelins CrossCimate2. It feels like it can go anywhere. Wet driving was further enhanced. The OEM tires had good traction, but wore out too quickly. Silly me bought a second set before going to Michelins. Overall, it’s a really nice SUV that’s fun to drive. It has plenty of power to haul 7 people easily or 3 people, one small dog, and everything needed for long distance traveling. It has an awesome AWD system that can get you anywhere. It helped us navigate around flooded areas on our way back home after Hurricane Irma. Where smaller vehicles couldn’t pass, we went through. The things we went through would have stranded a less capable SUV. Only thing missing really is CarPlay. We missed it my a year. Oh well.

From ford explorer and chevy to Honda Pliot. Best SUV I ever own! Never go back to Ford and chevy again. Great car for family trips and super comfortable with space.

easy finance process and great selection of cars. the staff is a team that all help each other and make sure customers are satisfied! This is a great dealership

Bought car used in NC and had great years in warm humid flat conditions . Moved to CO and have enjoyed in Mountains, snow, ice. Performs well and is reliable.

My wife and I drove down from Upstate New York to test drive our 2007 Jeep Wrangler . Ken sent me tons of pictures of the undercarriage and all around the Jeep before we traveled to Virginia . We found one minor issue during our test drive , which Ken made sure was corrected ,even though the service area was closing in ten minutes ! Who does that ? They made a customer for life ! Thanks for a pleasant experience

OVERVIEW: Found this used 2019 Pilot Touring with AWD, and 8 Passenger seating. It was in great condition. Exterior and interior colors were exactly what we wanted. Purchased it with aobut 74,500 miles on it, newish tires, roof rack rails (great for mounting a backback). Clean carfax. Overall, I'm super glad we got it. We hope we get 200k miles or more out of this Pilot just like we got on the old one The drivetrain is smooth and provides enough power to move us when all 8 seats are used. Lots of comfort and tech features came with this one. DRIVING: Very smooth transmission shifts. No gear hunting issues with the transmission like those reported on the earlier models, especially on the 2016. Feels more luxurious than sport which for us and the family, it's great. Plenty of power for a family hauler. You can use the paddle shifters in Sport mode. 4 AWD drive modes - Normal, Snow, Mud, and Sand. COMFORT: It's super quiet inside compared to the 2011 model. Not as much road or wind noise like our old Pilot. The steering and suspension handles the road nicely, especially on our crappy California pothole-filled roadways. Lots of room. Nice leather seating with ample leg room. Feels a little bigger than our 2011 Pilot. Kids confirmed it feels a little bigger. Front and middle row heated seats are great! Adjustable armrests for front driver and passenger give good support. Plenty of leg room in 2nd row. Small adults and large kids in the 3rd row will be fine. Feels roomier than the 2011. Lots of cup holders. Seats are easy to move and adjust. Single push buttons to move the middle seats forward to get in and out of the 3rd row seats! Easy to flatten them as well to give you room to haul stuff. Rear door sunshades are included in this trim as well. Sunroof with tilt comes with this model, too. Entertainment and Technology: The entertainment system is really nice. 8in touch screen with Apple CarPlay (Android Auto as well) is excellent. Love how GPS displays on the screen while having the ability to have other apps open on the phone. 10 Speakers sound great. The multiple information dashboard can be customized. Looks sleek. The screen is big, bright, colorful and I set mine to show the tripometer information - miles driven, MPG, and range. You have other options - Nav, AWD torque distribution, entertainment info, etc. Outside temp, ECON mode, Adaptive Cruise Control, Lane-Keep Assist System, safety systems, and other indicators are on-screen. Rear entertainment system has yet to be tested but it can play Blu-Ray discs and has an HDMI port and AC plug for another input source. Comes with 2 wireless headsets and a remote control as well. So far, we found 4 USB charging ports. There are lighter ports available as well in case you need more power. Can't wait to figure out CabinTalk when we go on a road trip. You can communicate both ways with the rear passengers using the internal mics, speakers, and Rear entertainment headsets. The motorized rear tailgate with hands-free kick motion open and close is nice to have as well. Keyless entry system with auto-unlock and walkaway auto-locking features are included as well. Remote start is also included with the Touring trim. Safety: Bright LED headlights and well-designed daytime running lights. Auto high-beam LED headlights were a nice surprise.The Adaptive Cruise Control and Lane-Keep Assist are freakily awesome. Keep your hands on the wheel though because it's not perfect. The camera and sensors can get confused. But they're good to have for safety and driving assist, especially on long rides on open highways. Blindspot monitoring, rear cross-traffic sensing, and parking sensors are included and help in those situations. I always disable the collision mitigation feature due to potential problems with the system potentially braking at wrong and dangerous times.

I was looking for a car and they could help me to find the perfect option. They helped me figure out financing and took care all the details. I would recommend this dealership to every one that is looking for a used car

I like my car. I test drove quite a few before deciding to purchase a Honda Pilot. I like the way the Hondas ride, the seats are more comfortable, and the gas mileage for the size of car is descent.

My first new Honda after selling GM BMW Chrysler and Subaru for 34 years. Good quality so far very reliable. Don’t like the auto start feature but this can be turned off. 3 rows without paying for a full size GM or Ford. Workmanship and fit and finish is good

This is the best car I've owned. The Touring includes a third row and backseat entertainment (dvd player). Perfect for a family. Never had a problem with it and still going strong in 2023.

My experience was very pleasant, I found the vehicle I wanted and I bought it, very easy process

After almost 180,000 trouble-free miles with our 2015 Pilot and an excellent Honda dealer near by, we really didn’t look hard at anything but another Pilot when it was time for a new car. Our EXL, purchased in March 2024, just turned 20,000 miles. We have had no issues with it, and the trip computer says we have averaged 27.1 mpg over the last 5500 miles. That is about 4.5 mpg better than the 2015. The good: It is extremely roomy and comfortable, even the third-row seats. We are very pleased with the fuel economy for a vehicle of this size. The headlights are the best we’ve had on any vehicle. I really like the rugged looks, especially compared the the previous generation. It’s great on snowy and slippery surfaces. The not-as-good: This is my first vehicle with all the modern safety aids. I find the lane-departure system annoying, especially in construction zones. The first time I backed out of the garage with bikes on a hitch-mounted carrier, the car automatically slammed on the brakes so hard I thought I ran into something. (Pro tip: Use tow mode when hauling bikes.) I don’t use the adaptive cruise control because it starts matching the speed of the vehicle ahead long before I would normally change lanes to pass, even with the system adjusted accordingly. However, I can’t see that future vehicles will have FEWER of these features, so I suppose I will just have to get used to them.