Used Toyota Highlander for sale near Pleasant Ridge, MI

If you’re reading this review ur like me, wondering where do you go anymore to buy a car with an exceptional dealer experience. This is the place! Get ahold of Rob Guthrie/Joe Lehr and thank me later. You don’t find salesmen like this anymore. I was calling dealerships all over/around Michigan. I couldn’t get a call back! I’m glad I found these guys. Closed the deal in a day and drove my new Tacoma home. Alex( the finance guy )was great ,had me on the road in under 10 mins. Thanks again Rob/Joe/Alex!

2015 highlander limited. Its very smooth , the seat/mirror memory buttons are great , the auto high beams are awesome. Its easy to maintain, all the fluids and breaks etc are very easy to service right in the driveway. It has the 6 speed transmission that is known to be very reliable (unlike the 8spd trans that toyota came out with in 2017)

Awring did a very good job at helping me get my new car.The young man who she was training was amazing too.Very professional,friendly, patient.

Have had our 2023 Highlander XLE AWD since April 2023. Live in Chicago area and have driven to Arizona and Maine. Zero problems with the car. We put a large Thule box on the roof, multiple mountain bikes on a bike carrier and a kayak. Lots of luggage, got 27 miles per gallon on both trips. Plenty of power in the Rocky Mountains. Would recommend the car to others. We have a great Toyota dealership but all we have needed is schedule maintenance.

Great experience, very quick and really had a great experience, customer service and the sales folks were very helpful. Great popcorn helped the experience too. I really liked the Toyota experience and talking about reliability, a key attraction to Toyota.

It has a lot of road noise and the low profile tires makes feel like you're running on flats you feel everything I'm not happy at all it's nothing like my 2015 highlander no compassion at all!

I had such a great experience at SHOT. My salesman was great. I will be back. I definitely felt they went the extra mile to get me into a vehicle that was dependable and within my budget

I've always loved the look and feel of a Toyota Highlander. But I never thought I could afford one. I found my Highlander at Alton Toyota, Alton, Il. and fell in love. I asked about the price and I couldn't believe it was right in my price range. I test drove it and it was love at first drive. Everyone from the Sales-person, finance and even the Technicians. were friendly, helpful and answered all my questions. They even went above and beyond making sure I got the best loan that fit me. I love my highlander and just got back from Myrtle Beach SC, driving round trip. It is so fun to drive and all the room is unbelievable. I highly recommend both the highlander and Alton Toyota dealership!

Service for my vw gti was a breeze. They advised me of ways to save money even! No pressure. Mike j was super funny and helpful. Nobody enjoys getting their car fixed, but fox keeps it painless and easy.

I waited months, purposely, before writing this review. When I initially bought the car, I was scared because the reviews made it seem as if I made the worst mistake of my life. 6 months, 7000 miles later, the car running great. In the beginning, there was the weird shifting and lag but as time went on, around 5000 miles it had mostly smoothed out. After I took it for the TSB/Recall for a software update, it has been running perfectly since, no lag or strange shifting at all. I haven’t had any trouble otherwise. It’s roomy and comfortable for long trips. The third row is really for short trips(no more than 1hr 1/2) and for people 5’8 and under. The MPG excels on the highway especially on ECO mode with cruise control. I’ve gotten it as high as 33/34 mpg at 70mph on relatively flat land. In the city, it does terrible. I average around 17-19 even with slowly accelerations. My DTE is 290-310miles, 95% City driving. I’m sure those who use it on the highway will reach much higher. Despite the new 4 Cylinder Turbo, it has quite a bit of power and was able to take off very fast with a car loaded with adults (even in the third row). As of right now, the engine has been nothing but reliable. If anything changes, I’ll surely come back and edit this review. But for now, this 23 Highlander Limited Non-Hybrid, is a fantastic mid-size SUV and I recommend it now with the software update taking care of the shifting problem.

Very knowledgeable service staff. They have always been fair with me and the long service I got out of my previous vehicle attests to the great care they took of my car. I've been going to this dealership for over 20 years and am now on my fourth Volvo from them. Highly recommended. I have most often had Chris as my service advisor and he is great.

We own a 2.4 Turbo XSE, has plenty of power to get you in and out of traffic. Just took a 10 hour road trip from NC through the mountains of VA & WV, performed like a champ up steep inclines and ride was very comfortable. We really like the captain chairs, easy to get passengers (inlaws) in and out. Had plenty of room for a wheelchair with 3rd row folded down. Really like the sporty look of Highlander. The 20" black rims compliment the look for me. I wish Toyota would've designed with dual exhaust to better enhance the design.

I had been searching for a car since late August and finally bought one on December 1. I have searched the inventory at Hertz Woodhaven in the past but never found a car intriguing enough to check into until now. I made contact with Hertz first through cars.com email after seeing a 2015 Mitsubishi Mirage at a unbelievably attractive price. I received a prompt email reply from Jordan, my sales rep, who told me that the car probably would be sold but that if the deal fell through she would contact me again - which she did the same day. I test drove that car but I found a couple of things I disliked about it. Hertz had three other 2015 Mirages on their lot so I tried another one. Didn't care for that one either so I tried a third. That one I liked. Jordan was extremely cooperative the entire time. I did not detect the slightest aggravation from her whatsoever. She was very professional and cordial. Outstanding in every way. So, once I decided to purchase, Jordan handed me off to Matt, the business manager, who handled the sale documents. Matt was Jordan's equal in his professionalism. Never hurried me through anything. He was also sympathetic when it came time for me to write the check. I hesitated briefly because I wasn't entirely sure I wanted to buy at that moment. Matt was very patient and could see that I was slightly reluctant but did not display any signs of irritation with me. That put my mind at ease and made me feel comfortable and confident enough to complete the sale. It also helps that Hertz has a no haggle price policy. No need for the extended negotiations which often take a lot of time - too much usually. Another big plus with Matt is that he kept all of his promises. The car was ready to pick up the next day and the title arrived to my home within a week. You can't ask for better service than that. More often than not, I've needed to contact a dealer after the sale to straighten out something. In addition to Jordan and Matt, there were a few other sales people who were very friendly while I waited for the sale to be completed. It might have been because I was the only car buyer there that time and day. Nevertheless, none of the staff ignored me when I had a question or when I felt like talking to kill the time. It didn't take very long - 90 minutes start to finish. Buying a used rental car at Hertz Woodhaven was the least stressful car buying experience I've had in 40 years. As to the facilities themselves, the Hertz corporation should consider upgrading the showroom appearance to match the five star level of customer service. The building is old and the interior decor spartan - but it was clean inside and out which is commendable. And, their lot is too small for the number of vehicles on hand. Although I found a parking spot in the back, there was only one spot. A dedicated area just for customers would be a big improvement - 4 or 5 spaces in front would be sufficient and would plainly show that the customer is #1! Now onto a couple of big negatives that is probably just Hertz corp. policy and beyond the control of the sales staff. Matt presented options for add-ons such as Lo Jack, extended warranty, etc. which was a real turn off. I told him before he started his spiel that I was not interested in any extras and I got the impression he had to offer them anyway. Standard procedure I suppose. I wish car dealers would stop doing this already. I know, good luck with that. Another thing I didn't like is that Hertz only had one car key when I took possession which apparently is common when buying their rentals. It might have been mentioned the day before or cited in the paperwork but I don't recall this happening. Hertz should try harder to keep both keys with the cars they're selling. Very strange that they don't. Where does the other key disappear to? Anyway, a long winded but honest appraisal of my Hertz Woodhaven experience.

Go and see Erik! I had a great experience and I couldn’t be happier. He was so amazing. What an impressive young man. Go see Erik.

My 2021 highlander L I paid $27k @ 44k miles ih for it after 2 years taking it through ell & adding 50k miles (92k miles currently) im impressed by its 300 hp 3.4L engine but learned how important changing all fluild begor it starts to making noise and problems. I think as long as you change all fluids at by or before 90 k miles as milage it will continue to goFor 300,000 miles crossed finger . The dealer offered me 19k to trade in at this stage. Toyota value unmatched. I want the new twin turbo 3.5 they just added

Great people, Mike was a great help, customer service was excellent and very proper. Would recommend this place to anyone looking for a great clean used car! I’m thankful for choosing to buy my 2008 Ford Edge from them

I traded in my 2016 RAV4 Limited for the Highlander XLE. Primarily for the ride. We had to give up some features such as seat positioning and closeness sensors available on the Rav4. The 2019 Highlander has a V6 that is well reported on and gives us the performance we need. Our ride has definitely improved on the Highlander.

JR Castillo - Toyota North Austin got in the perfect vehicle. It fits my whole family. It has space for my soccer mom items. The quality and care provided to me by JR was exceptional! The whole experience was like a ride on the park, easy with JR.

I drive from Cleveland to get a beautiful Lexus RX 350. Both Fred and Joe were very professional, friendly, and easy to deal with. They worked with me on the price and timing of pick up. It was worth the drive and I'm looking forward to many miles ahead in this vehicle! Next time I need a vehicle, I will look to Sky Auto. Thanks so much, Jodie M.

Zero problems in 8 years ownership. Very comfortable. Still looks brand new. My next car will definitely be another Highlander, perhaps a 2025 Highlander Hybrid.

Smooth Transaction, the finance process took some time but was worth the wait. i like the dealership, and I will come back and recommend others to come and buy.

I have 212k miles and it still drives great and looks good. Only needed all the regular maintenance. Size is perfect. Love the back up camera and Bluetooth.

Candace- was truly amazing to work with. She was very transparent throughout the process, and real professional with understanding exactly how I designed by G63 AMG.

We looked at several SUVs while shopping around and kept coming back to the Highlander. It is a Highlander Limited AWD Platinum Edition. We could not be more pleased with this vehicle

I interacted with many dealerships big and small to choose my new vehicle. I LOVE how easy it is to talk with this dealership. When you make contact they put you in an optional text chat so anytime you have a question you text it and they get back to you usually very quickly. We worked with Garrett and even. Though we were very wishy washy and changed our minds on what we wanted many times he was very patient and helpful. He also gave many suggestions that actually we turned out to love better than what we were originally looking for. They worked hard for us on financing and options and gave us several options to choose from. After the sale Garrett didnt disappear...he still answered our messages and talked with his manager about some questions we had. We were very happy that he helped us even after the sale! I highly recommend Suburban Toyota FH and highly recommend Garrett!!!

I had a good experience at Suburban Toyota of Farmington Hills. Sylmari was my sales associate and he was helpful, friendly, but did not pressure me and let me make my own decision. He was great to work with.

We switched from 4Runner to Highlander! Many years of Toyota loyalty in our family. Camrys to Tacoma’s we have had them all. I stole my wife’s 4Runner away from her and replaced it with a 2021 Highlander XSE. It’s been awesome. Bought it brand new. We just hit 65k. We drive from northern Idaho to Scottsdale Az all year and at anytime. Yes, anytime. AWD Snowmobile. It’s awesome in the snow! 22-28 MPG on the Hwy. For those worried about driving a wagon looking vessel around that does not have the great looks of the 4Runner? Don’t worry about it. The XSE has a great looking front end. The XSE Model handles great and boogies. Yes, it’s quick and drives like a sports car. Well, it handles well not quite a sports car. Don’t get the regular Highlander. XSE looks different, has the JBL stereo and drives great. AWD with a Snow Mode. Oh, and it had a third row for little ones. Reliability - been amazing. Zero issues.

This dealership is a real treat to visit....great team with great personality, all great listeners who really want to make you happy. Great follow up, communication, really courteous. They listen to what you want, made me visit worthwhile. I will be back!

I’ve had no problems with my Highlander since I had it. I just keep up the maintenance and it drives as smooth as it did when I first got it. The other thing I like about it is the roomy comfort it gives and that it’s heavy enough to handle the road. It huges the road in curves so good. I am truly satisfied with my Highlander.

The people that helped me were great and kind. I truly feel they were genuinely helping me. Overall, the best experience I’ve had with car people.

Have had 2 Toyota Rav Limiteds and they were great. Decided to go with something a little bigger this time so got a preowned 2023 Highlander Limited. Love the ride, quieter than the Rav 4 and definitely more room. It’s only 3 inches wider, but 10 inches longer. Seems like the front area is quite a bit bigger than the Rav. Great purchase!

I had the best buying experience ever!! I purchased a used car and I got an excellent price and great service!! I will be back!

Luxurious is how I would describe this car! Smooth ride, efficient and a great looking vehicle! It has plenty of room and pretty cool features as well. I live this car and highly recommend it!

I worked with Ray and he was fantastic. Made me feel comfortable and took his time explaining all the particulars to me!!! Thank you Ray

We have the 2022 Limited edition. Love the heated and cooled leather seats, very comfortable. Overall vehicle is very quiet, except on concrete roadway surfaces. The rain sensing wipers don't function as well as the ones we had on our 2019 Rav4. I will say, the 3rd row seats are for young kids or very small flexible adults. Also, front doors need more of an arm rest higher up on the doors. The tri zone heat and cooling is great. I like how the adaptive cruise will even slow you down some when entering curves. The 11 speaker JBL sound system is very good. Overall, the negatives listed are fairly minor issues, because we really enjoy this vehicle and the features. I am disappointed that Toyota will not be offering the v-6 in 2023. I much prefer the smoothness and power and torque curve of the 6 versus the turbo 4. The 8 speed transmission is butter smooth, although the kickdown response could be improved. This is our 4th Toyota and will keep coming back because of the higher quality standards and overall reliability. Also, Toyota seems to listen to customers better and making adjustments or corrections better than a lot of the other auto makers.

David Knuth treat me very well. He was very patient and listen to me. Thank you Mr. Knuth