We have been customers of David McDavid Lincoln for many years utilizing the service department. The service department is excellent and the sales experience was nothing less they made the whole Experience of buying a car painless and enjoyable. I???ll be a customer for life.
My wife and are both now on our 3rd lease each all from TOP. This was vehicle number 6 and both Salesman, Zee Umar and Finance Manager, Kal Mian made it flawless, easy, and another first class experience. I am always grateful for the staff here with each visit, but this one was by far the best one yet. Thank you for great service!! I love my new Camry SE!!
I had been searching for a tundra for a month and found one online through car fax late at night. I emailed to see if it was available and received a response immediately. Forkan was my contact and he was extremely helpful. My wife and I had been planning on visiting a closet dealership in the morning but I thought I try the Plano Toyota because the listed price was really good. Let???s just say it was worth the hour drive from Fort Worth because everyone at the Plano dealership, especially Forkan we???re so helpful and made the experience great.
Wasn???t too happy with the manager, but I???m a first time car buyer and was very nervous going in by myself. I was very fortunate to have Gill assist me and didn???t feel like he was trying to take advantage of me. He was very honest about his thoughts on each car I looked at and I???m so thankful for Gill. Not to pleased with the dealerships car options or the fact that I noticed a huge scratch on my car window after purchasing and no one told me anything and it wasn???t in the car history reports either. I was looking at 2 other cars and asked if the Manager would at least fix the scratch but he gave me a hard time even after I told him I switched from Mini of Plano to Toyota because I heard great things about the customer service. Overall Gill was absolutely amazing.
Mr. Shaervin and Mr. Musthaba was nice and kind to help is with all questions and finance aid. They did what they could. However the documentation was not much centralized as the file move officers started calling for the missing documents one the go which is not likable. Otherwise we had good experience.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I really appreciated the professionalism and curtesy displayed by everyone that assisted me with my new Toyota Tundra. purchase! Would suggest that anyone looking fo purchase a new Toyota Vehicle tobvist Toyota Of Richardson.
Found a sweeeeetttt NIssan 370Z on Cars.com, submitted my RFI and they got back to me very quickly. Had a nice phone conversation (initially) about 10 days ago, sill had a couple of questions. Have emailed waiting for answers, then may buy. The second person I talked with said the price online is firm (I think there is room to negotiate - ESPECIALLY since the car is being sold "as is", which means I could be on the hook for hundreds or dollars, or more, of repairs). But, all in all, it looks like they have reasonably priced, if somewhat higher mileage, used cars.
Finding a new car is so stressful especially when having to do it in a hurry. Mo really helped us through the process. When I wanted to tear my hair out he along with my fiance really calmed me down. I will definitely come back and recommend.
Great buying experience....and nice salesmen too. Ask for Chris when you get there and definitely would recommend anyone to buy a vehicle from them. Great car inventory and their vehicles are very clean.
They really treat their customers with compassion. The service was awesome. They listen to what I really needed and I left the dealership with a brand new car that was impossible for me to get at other dealerships.
Scott Bolin and his assistant know how to do business
by DBelloc from DealerRater.com
November 29, 2018
By far head and shoulders above any other car buying experience. I was in and out of the door in a new car in 30 minutes. Be sure to stop by and see Scott and his crew. I bought from him at Toyota of Grapevine. And now dove over 30 minutes just to do business with him.
Our journey of searching for a used Audi Q5 began more than 3 months ago. Our 1st experience was w/ Robert who helped my wife and I on the 2012 Audi Q7. Although it didn't work out, our experience was nothing short of amazing and the right at-home feeling.
Fast forward to 3 1/2 months later on June 9th, destiny brought us back to Audi Grapevine from a completely unexpected plan. We were on the way to another dealership to close out a deal w/ BMW X3, we stopped by Audi Grapevine to check out a new positing for an 2012 Audi Q5 without much expectations.
Vincent stepped in and created the best memorable experience for us. This Audi Q5 is a Prestige package that offers all the features we've been looking for. He enthusiastically showed us all how these features, MMI for example, work. He was also extremely friendly answering all the questions we had and reached out to Jameson, his manager, for additional information. Finally, he coordinated w/ the service department to clean the exterior and interior of the car like new b4 handing the keys to us.
We've been extremely happy w/ our 2012 Audi Q5 car. Our dream car could not have happened without Vincent's enthusiasm and Jameson's willingness to work w/ us. You guys rock!!!
Thanks so much for bringing our Audi Q5 wish come true,
This is the nicest preowned dealership I have personally ever been to. I had a great experience with Jason. He is very professional, nice, and he definitely knows how to take care of his clients. I see why these guys are rated so high. I bought a Mercedes SUV for my wife’s birthday and I got the best deal on a great vehicle... highly recommend.
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