Used 2023 Toyota RAV4 for sale near Upton, MA

I would like to thank the Toyota team in Milford for the excellent service. From the moment of purchase to the after-sales support, I was very well taken care of. The team was attentive, professional, and always willing to help, making the entire experience smooth and satisfying. I am very happy with the car and the service provided. I definitely recommend the dealership!

I recently purchased a 2023 RAV4 Hybrid and love the car in general. That said, I have one major complaint. Shortly after purchasing the vehicle, I was using my iPhone connected to the Multi-media screen through CarPlay, when the iPhone maps app disappeared and I got a splash screen saying “Experience Toyota Drive Connect.” There was no way to exit this screen apart from pulling over and restarting the car and reconnecting the iPhone. I googled this issue and saw various possible solutions, but none worked. I called Toyota and after multiple delays, was told that the only way to get rid of this screen is to purchase a subscription to “Go Anywhere” which includes Drive Connect and Remote Connect. The cost is $15 per month, plus whatever tax you pay in your locale. While Go Anywhere has some nice features, it should be an option, not a mandated purchase to utilize CarPlay. It seems to me that this is essentially extortion, forcing owners to purchase a subscription in order to use CarPlay. This is beneath the high standards of Toyota. I’m sure that Toyota could disable this splashscreen easily should they so desire.

I spent a lot of time searching for a specific color, make, and model. From start to finish Chris Trombley and everyone else I dealt with at automax to push this deal through were great. There were never any surprises. Communication was excellent and the transaction was as easy as it could be for buying a car out of state.

Went to the dealership for my first service. Dawn Thomas was my advisor. She did a fantastic job of explaining the process and what to expect in the future. Thanks Dawn

We purchased a pre owned Golf and were very pleased with our experience. Everyone we worked with was professional and helpful. Low pressure attitude and well versed in their product and customer focused. We purchased the least expensive vehicle on the lot and received the same attention as I would expect from a high dollar purchase. What most dealers forget is that the hardest car to sell is the first one. They built the groundwork for future purchases.

I love my Rav4. It's not only fun to drive but is a sharp looking vehicle. It has plenty of room for passengers as well as our 2 dogs.

I had an excellent experience working with Bobby and Rich, they were upfront and honest and I swear I was only at the dealership for 15 minutes, they have no additional fees and their cars are in the best condition and at the best prices!

They are an efficient and thorough repair house. The prices are sometime high so shop around however the support with loaners & transportation to and from the location is helpful.

On April 30th, 2021 I had an appointment at Prime Toyota for a humming sound I heard when I turn the steering wheel. At 6 am. I parked my car and left the keys in the dropoff box. Came back and pickup the car not checking the entire car. As soon as I got home with the car I noticed the right passenger side had dents and scratches. I called Prime and the call went to voice mail. My mistake one i never check the car before leaving the dealership and second when I call back I was very frustrated and didn't leave a message. I called the next morning and spoke with Lacey DaRose who told me to bring the car in. I drove all the way to Prime Toyota West Roxbury. Lacey went and spoke with the Fixed Ops Director Malinda Burgos who spoke to me like was stupid telling me she's not arguing. She then told me she would fix the car and gave me a rental within a week, I told her to put it in writing and she wrote on one of her business cards and gave it to me.Here's my intake on all this, You never inconvenience a customer. She should have taken the car the same day to have it fixed and gave me a car . She told me to give her a week to call and let me know when a rental will be available . A week for me is a liftime especially the incident happen right there at the dealership. I gave her 3 business days. I called on the third business day and left her a messages she never called back. I was very upset the forth day and drove up to Prime Toyota, and met Alwin customer relations at the new Parkway Toyota and he made my day. I told him what had happened and he took care of the problem right away. He took my car and have it sent to the body shop and gave me a rental. Also Jason DaSilver both gentlemen were awesome and I honestly had no intention of going back to this dealership until I met these professional men. I just want to say thank you to Alwin from customer Relations and Jason Dasilver for such great customer service and your my only reason for going back to this dealership. Your both truly remarkable.Thanks so much!

Ahmad did an excellent job helping me with the Toyota app. He explained everything clearly and made the process easy. Really appreciate his help!

Seriously, I went to 4 dealers and this was the first that listened to me, always did what they said they would, and everyone was very friendly. My wife and I were both happy we went there. Great job.

Best experience I ever had buying a car, all I had to do was say "I want that one" the guys took care of all the bank and loan stuff and not only that, but any time I had even the smallest issue with the car, within a day or two it was fixed and since it was within 30 days of purchase I didn't get charged a dime. The cars there are so clean, nice, new, and priced way lower than any other dealerships around!

The staff were extremely knocked and patient while assisting me in purchasing a new car.

My wife and I have had wonderful experience buying the new RAV4 XLE 2022 from Westboro Toyota. Ricky was the first salesperson with whom we discussed the need for a new car. He is very professional, knowledgeable, and respectful and explained everything that we need to know about the new car buying process very patiently. We had to wait for more than 2 months to get the car with the color of our choice. Whenever I called him or texted him, we have received responses which encouraged us to wait patiently. 3 days ago, we have received a call from BB, a genuinely nice, knowledgeable, and respectful salesperson or manager who explained to us the availability of the Car with the color of our choice. We have had friendly conversation with BB and the Finance Manager, and we got the car in 2 days after completing all works related to Car buying. It has been a wonderful experience. Also, we would like to let you know that we have been getting excellent service from the Service team for other Toyota vehicles for 11 years. We would highly recommend Westboro Toyota for great buying and service experience.

Always excellent, treated with respect every time, kept informed while our vehicle is being serviced, etc.

I bought my pickup at their Dudley location 2021. I would get offers in the mail from them. I got an offer saying they would give me $17,000 for my last truck but when I got there they were going to give me $11,000. I said no and left, next day they messaged me saying yes the would honor that offer. I ended up with a better truck than I was expecting. Service dept was always good, they do good work. Service advisors are polite and good at explaining things. It is a dealership with dealership prices on service but I always felt repair was done right. I recently had an issue with my transmission, fortunately I bought the extended warranty when I bought my truck. Except for the first $100 the repairs were covered. I hope to buy a new car later this yr, I don't know yet where I will buy it.

At my most recent visit to Imperial Toyota in Milford, Ma, Curtis Jones was my service advisor. I am a senior citizen, and I stopped in without an appointment because I had an indicator light that I was worried about. Curtis was so helpful!! He was friendly, patient, supportive and able to get my problem resolved. What a relief!

VERY good experience with purchasing my new truck highly recommend no hidden fees or extra charges 👍👍👊🏻

My experience was very nice. The entire Copeland team that I interacted with were pros. They made me feel very comfortable during the entire process.

Mike is an ease of working with very professional, patient and transparent. Well maintained high quality of inventory.