Today I bought my third car from Kip... Once again he has made the process not only easy, but enjoyable.
I contacted him yesterday and explained my situation, he immediately replied and said to meet him at the store at 10am.
By noon my wife and I were driving away in my new 2015 Scion TC (fully loaded with only 10k miles). Kip is not only the most honest dealer I've ever known, he is a great guy and a friend!
Thinks Kip and everyone at 5 Grand Autoland!
Rubbish car, unreliable, lousy service from Toyot
by Jong from Brisbane airport Qld
January 13, 2019
Uncomfortable seats, lousy suspension, diesel is gutless (barely tows a laden box trailer ). Very dated design and poor value for the money. Starter motor destroyed itself (car 9 months old) and after 3 weeks still waiting on parts - been told could be a 6 week wait. Not good enough Toyota!
To everyone at 5 Grand Autoland, I just wanted to drop you all a line and express my gratitude and appreciation for exemplary customer service and going above and beyond in making my car purchasing experience Incredible. Being in Sales for twenty plus years myself. I have just purchased a car from 5 Grand Autoland in the past week, and it was actually an amazing experience.Kip's goal, from the outset, was to serve: to find me the car I wanted at a price I could afford: no hype, no pressure, just personal, caring service. It almost seemed too good to be true, but everything Kip promised and more has been delivered. Kip was an amazingly professional and honest person to work with. I did not feel pressured to make a hasty purchase at all, as a matter of fact he directed me to several alternative vehicles that fit my budget and had the qualities that I was looking for. This dealership (5Grand AutoLand) definitely defies the high pressure sales environment stereotype that car dealerships. I would definitely recommend this dealership to anyone looking to purchase a car. Chris Sheffer
Always a solid choice in a SUV
by Mikkel31 from Stillwater, MN
December 17, 2018
I’v owned several Toyota’s and their always dependable. The RAV4 gets decent gas mileage, is easy to get in and out of, and it’s great in snow! It comfortable to ride in and everything is laid out nicely. It’s a solid overall vehicle.
I got a call around 1pm today asking me to bring my 2016 Corolla in for a recall repair. I was a little worried, but Bob Martin in the service department made the process quick and easy for me. I was able to drop my car off around 330, and it was ready for pickup by 540.
Upgraded from a 2010 to a 2016
by Loves Toyota’s! from Denver, co
January 12, 2019
I loved my 2010!!
-no power port in the hatch area
-less cargo room and cubbies to store things
-doesn’t do as well in the snow
-has more power
-overall handles better
-the base model has some bells and whistles
I love Toyota’s and have always been impressed! It has taken me a little bit to get use to the new blind spots. Overall love it!
It was great quality fast service the cars were nice great affordable prices and great deals around. Get to know them and they can help you out a lot.
Best Car Purchase in Years
by Ruby Red from Rochester, NY
January 9, 2019
I am very happy with this car. It has the distinct body styling I prefer and has handled well even in the ice and snow. I find it easy to drive and reminds me of my classic 1999 Honda CRV (which I would clone if I could).
Tienen muy buen servicio y los carros están padrisimos, y es la mejor agencia de Escondido. Aparte hay muy buena atención para el cliente me encanto la señorita Rubí como atiende me ayudo a escoger mi carro y quede encantada.
A perfect fit for me
by Jimmyjam from Des moines iowa
January 11, 2019
2015 rav 4. It’s the right size. All wheel drive. Efficient. Capable in the winter. A little road noise but fixable with dynamat in the doors.
It is with great pleasure I write this testimonial for David Spurling. My name is Desiree Roberts and in January this year I moved to San Diego. I approached Dave to purchase a car and what should have been a process that would have been unachievable was achieved by Dave. He was able to secure me a 2011 c300 Mercedes Benz 8,000 miles in perfect condition at a competitive price. What sets Dave apart is that he was able to with his contacts, organize an amazing interest rate, secure me a loan without a long job history or credit and all of this in a matter of weeks. His professionalism, dedication, his knowledge and determination to achieve his clients requests is like nothing I have seen in this industry. I would only recommend Dave with any car purchases and it is because of his commitment to my purchase I was able to secure a spectacular car in a short period of time. Desiree Roberts
by Timtothy from Kittanning
January 11, 2019
I have it for only 2 months,but its nice to drive.Lots of room inside,quiet and smooth ride.One con is no speed control for intermite wipers,one speed only.Nice looking interior. I hear that toyota is reliable,will find out. Checked mpg,22 around town ,27 trip
I lived in Costa Rica for over eight years. I always drove Toyota RAV4's. When I came back to the United States, I started looking for a good one. I found a lot of junk out there when I started looking for a cheap RAV4. When I ran into this one, thanks to a friend of mine, I bought it on the spot. It is a great car. I have had everything done to it that is required and necessary. I would not sell this car except for the fact my doctor, who replaced my heart valve, told me not to drive for about 12 months, just to be sure everything was working well. If the new heart valve were to fail I would be dead behind the wheel and could cause a lot of problems. As a result I have to sell my baby.
Thank You for great help in finding my truck. Patrick did a great job helping me. I would buy another vehicle from him. Thanks again
I absolutely love my car!
by Christina20 from Seattle, WA
January 11, 2019
I recently traded in my 2016 Scion iA because that car was just too small especially with having kids. I upgraded to the 2015 Toyota RAV4 and I was not disappointed. There is SO much room inside the car and I didn’t lose any truck space that you would get with a sedan vehicle. It has nice power, spacious interior and comfort with style. I would recommend a RAV4 to anyone looking for a reliable, spacious family vehicle.
Excellent sercice from patrick carr and the team!! Patrick was proactive and walked us through every step in the process. Ordered a new avalon limited hybrid.
Another excellent Toyota vehicle
by Catmom4 from Dallas, TX
December 16, 2018
We are on our 3rd Sienna in 18 years and all have been extremely reliable and safe (2nd Sienna was totaled). When it came to buying a vehicle for one of my kids to inherit, we looked only at Toyotas.
The RAV4 doesn't disappoint. The ride and handling are fantastic. It's easy to maneuver. My only complaints are that it doesn't have automatic headlights or power seats on the XLE.
Best ever Dealership I have dealt with in my life!
by KathyVC from Valley Center CA
February 18, 2015
I will forever be grateful to everyone we dealt with at Toyota of Carlsbad for their compassion and doing the unthinkable to help my son and my family when we were in a very unfortunate situation. I would actually call their actions unheard-of or a down right miracle. My son totaled his car on January 24, 2014. Fortunately everyone but 1 person was wearing their seat belt, no alcohol or drugs were involved and the person without a seat belt just got a cut to the top of her head. His Corolla that was lost was not paid for so he had less funding to purchase a car than one would hope. We all felt under pressure to find a replacement as my husband works full time. I have a business I run and my son is a reserve for the military, works full time and is a student. Out of desperation he saw a car advertised by Toyota of Carlsbad that just about fit his budget. He and I looked at the car, bought the car and brought it home. After lots of tears and emotions we concluded we just couldn't keep the car. We purchased an extended warranty, which put him in the position of having to borrow money from his dad and me. Well, I made the dreaded phone call to Toyota of Carlsbad. I left a message for the manager and after several hours of not hearing back, I called the used car sales manager. I explained the situation as best I could and tried my best not to get emotional. He said he would get back with me and shortly thereafter I received a call from the Manager, who I believe was on his way home. I explained our situation and what we had been through and was told they would get back to me. Almost immediately, the used car manager called me and asked me if I could get the car back that night. I said absolutely and we drove back to the dealership. I sat in the waiting room going through the paperwork we had signed and started adding up the fees I would owe for re-stocking and generally taking up hours of their time during the purchase. We were then called to the finance person's office. THEY TOOK THE CAR BACK AND DIDN'T CHARGE US 1 CENT!!!!! I have never in my life heard of this happening before. They were so kind and opened their hearts to our situation and helped us out like I have never been helped before. I had never dealt with Toyota of Carlsbad before but all I can say to anyone out there is they are the most honest, compassionate and the most caring Dealership anywhere!!!! I would highly recommend them to anybody and will forever be grateful for their kindness when it was needed the most!!! You cannot go wrong by purchasing a vehicle from them! TOYOTA OF CARLSBAD YOU OUTSHINE THEM ALL!!!!!! Thank you!
Most reliable car I have own.
by Prema from Bethpage NY
January 12, 2019
This car met my all needs. Sufficient room, beautiful car, very comfortable. It has all technical advanced specially I like the blind spot signal etc and very good strong tire and best judgment on road when drive. I recommend this car to all the people.
Yes Toyota of Carlsbad is the relax friendly place just like you jear on the Radio. We have two Toyota's and a Lexus that we bring to them on a regular basis. They treat you like Royalty and always with a smile. We have been going to them for over 20 years and we even brings my son"s car to them from LA because of their fantastic service. We also find that theikr prices are very fair for the excellent work they do. Also our service reps always are helpful giving any discounts that apply on our visits. Most of tyhe time I wait for my car in their beautiful longe and enjoy a Starbucks Cofee and a pastry which nis supplied by Toyota of Carlsbad at no charge, along with a copy of the local newspaper. Or just bring you I Pad or laptop for they also have free Wfi. Finally when my car is going to be tied up for several hours, they also have a shuttle service and their drivers are very friendly as well. No I don't work for them or have stock in Toyota. Just so happy to find a place that put's my mind at ease with the repairs of all our vehicles which is very important to me.
I Picked A Winner!
by LyndaS from Red Lion, PA
January 7, 2019
This car is amazing! I went out looking for a preowned RAV4 because it has a great reputation for being reliable. Everyone I spoke to who owns a RAV4 said they would purchase another one. This car has a lot of leg room in the front and back and more than enough room in the back to carry things. I can adjust my seat up and down to fit my needs. I was surprised with the pick up this car has while merging onto the highway. The rear mirror is a big plus! The sleek exterior is icing on the cake. I look forward to many years with my RAV4!!
This is an excellent dealership. We were looking for a Camry in a particular color and were happy to see it listed in their online inventory. Duff Joy was very helpful on the phone -- he got back to us with a great price within ten minutes or so, and when we arrived at the dealership a bit later, he already had the car out front so that we could take it for a test drive. Once we'd confirmed that we were happy with the car, Duff moved the process along very quickly, which we really appreciated. Duff and his colleagues got us out of there, with the car, within 1 - 1 1/2 hour. Very impressive.
Nicest Car I've Ever Owned
by QP Pat from Valley Stream, New York
January 10, 2019
I am extremely happy with the Toyota RAV4. Comfort, reliability and ease of handling are all top-notch. I now understand the reason for this model's continued popularity. Highly recommended!
Justin Hernandez did an awesome job fitting my husband and I in for an oil change and he got our cars in and out in no time!!! Thank you!!!
Must reliable car I’ve owned.
by Maria Figueroa from Tampa Fl
January 8, 2019
This car me all of my need. It has plenty of legroom in the front and back,the ride is great compared to other cars I tested.
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