We went to Smart Honda after doing research on the right vehicle for our needs. We decided on the Honda Pilot, but were unsure on what trim level to choose. Our salesperson, Syerra Niday, was great to work with. She helped to explain the differences, and did not try to sway our decision to the higher priced model; rather helped us to explore the differences to make the right choice. Although she is a new salesperson she worked hard to get all the info we needed. We're very satisfied with our purchase and very happy to have worked with Syerra.
Todd, such a nice guy. Helped in test driving multiple cars back to back. Every aspect of the purchase process he made it look pretty simple. Never felt it’s a time consuming process. Even after the purchase, his tutor skills related technology in the car was excellent. I would definitely rate him as a 5 star.. ¿¿¿¿¿¿¿¿¿¿
I buy a new truck every year and this was the first time I had bought from karl Chevrolet. I have nothing but great things to say about my salesman Alex Buck and Colton my delivery coordinator. They did a fantastic job. I will be coming back next year again because of these two.
From the moment we walked in we had great service. Brad Baker was the awesome guy we dealt with. He worked with us to see what was right for us and get us into the perfect vehicle. We test drove a Highlander and fell in love. Brad explained different features with us so we knew what we were getting for our money.
Brad is very helpful! Such a nice guy! He will do ANYTHING he can to get you what you are looking for! He is willing to go above and beyond(which is an understatement) for his customers and takes very good care of them! HIGHLY recommend him to anyone looking for a new vehicle! He is not just about making a sale like some, but he is truly passionate about every aspect of your experience! He did everything he could to get my boyfriend and I into EXACTLY what we were looking for in our price range! He originally told us we could pick up the car Thursday or Friday but when he found out my birthday was Tuesday, he made sure he had our vehicle ready to go for us on Tuesday so we could pick it up for my birthday! That was awesome! He even put a big red bow on the hood of the vehicle and rolled out the red carpet for us! Overall was a GREAT experience and HIGHLY recommend him to anyone in the market for a new vehicle!
These guys definitely deserve every star they get! My salesman spent 3 hours with me answering every question I had about the car I ended up buying. He researched maintenance records, ran additional diagnostics, all things that were above and beyond. The process from beginning to end went smoothly. I will definitely buy there again!
When a customer is reluctantly replacing a much-loved 24-year old car, at once leapfrogging nearly a quarter century of automotive technological changes, the salesperson had better have a lot of patience. And be able to do a lot of explaining. Thank you, Jacob Harmelink.
We came from ND; tailgate wouldn't unlock, they took our Silverado in immediately and
fixed the problem! We'd give them a 10 star rating for their very helpful and courteous staff.
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