Toyota RAV4 for Sale in New Castle, PA

It was very important that I had a good description and photos of the vehicle on line because I had a long drive to get there to see the vehicle and did not want to waste a trip. After talking to a salesmen on the phone, I made the trip. They were waiting for me and knew exactly what I was there for and who I was.

The atmosphere was busy last week when I first visited Peston. The feeling I got was like being with a big family. The treatment was friendly and helpful and made me feel comfortable. The buying process was smooth and easy. Thank you.

Excellent salesmanship by R. Ferarri forthright and honest! Appreciated the work of Finance Manager Ravi Amina. We are repeat customers and hope to return again. Will recommend them to family and others!!

I contacted a salesperson after store hours through the online contact feature on their website which is very convenient. A salesperson named John Rapko quickly contacted me back through email. I explained to him what I was looking for, what I wanted, and the cost to lease the vehicle I wanted. He contacted me back the next morning with exactly what I wanted, what I was looking for, and the cost per month to lease the vehicle I wanted. I set up an appointment for that day to go see the vehicle and test drive it. I told him I just wanted to look at it and test drive it. I didn’t want to be making any decisions that day. When I arrived, he already had a costumer, so instead of making me wait, he had another salesperson named Jordan take me to see the vehicle and test drive it. Both salesmen were very nice, and personable without being pushy. Later that night, I decided to contact John to see about a lower price and he said he’d speak to his Sales Manager the next morning. He contacted me the next morning with a reasonable price and I was sold. I went in later that day to purchase the vehicle. Once I arrived, John quickly got my information for my credit check and we went over some additional features I would be getting through the Preston Advantage program. He then sent me to the Finance Manager, Valerie, who was very friendly, personable, easy to speak, and knowledgeable. If you are thinking about buying or leasing a Jeep, consider this location as an option. You won’t regret it!

Just bought a new truck fast easy process! Thanks Rick

Don was very informative on giving me information my new Ecosport and is a very nice, kind sales representative. He was not pushy or aggressive.

Bought a used Ford from them over the Internet. Spoke with Bubba (how cool is that name?) and worked with him throughout the day and he did a great job of being up-front about the car and what he could do for me as far as price, etc. There were a few small issues, which he took care of before I drove the nearly two hours to get there (including a spur-of-the-moment solution that was pretty darn clever). Purchase was smooth, car was clean and even had new tires! The 3,000 mile limited warranty, while not totally comprehensive, is a great piece of mind to have. Would purchase again from Bubba and the crew at Boardman again.

Buying process was quick. Easy. Personnel seemed friendly. However, Used car we bought was unfamiliar to sales reps. We were promised a call back on Mon for a repair due in writing. No call. We called Mon and Tues (2x) left messages as well. No calls. This certainly is not good customer service and referrals will be hard to give based on our experience thus far. Quick to take our money.

The staff was friendly and helpful and solved my problem with my keys needing preprogrammed without killing the battery in the process. It was busy today so I waited in the lounge area, but it was clean and comfortable and I had hot chocolate while waiting. I was impressed with the neat and clean restrooms as well.

Overall friendliness and the sales staff was not pushy. Jim and Rich were wonderful to deal with, and made it easy buying a vehicle.

It was easy and hassle free and they don’t make you feel like you were just a sale to them they went above and beyond to ensure you had everything you wanted in a new vehicle

the salesperson was and is about as good and helpfull as one could hope for. Jeff has sold me my last cars and hopefully will be there for me on my future needs.

Mel Grata has top notch service. The Service and parts are always very helpful and knowledgeable with any questions, or concerns. I've used Mel Grata sales/service for over 13years.

I liked working with Nisha, not pushy, very nice, knowledgeable, and helpful. Only issue I really had (I don’t fault mishaps for) was the attention to detail that was given to detailing the car. Heavy dust and grim in easy to see places and crumbs/cereal under the seats. I will have to take it for detailing. Also the car needed new wiperblades right away as they where split.

We loved Andy Ebel who helped us select a new Kia. He was very knowledgeable on what brand is reliable. And we loved the warrenty he presented to us. Great place to shop for a new vechile.

When you like the meal at a restaurant you'd go back, when you like a movie you'd watch it again. When you like the experience of,..say, buying a car at a dealer, you'd return. I would go back to Cochran Subaru-Butler and Associate Brandon Fehl. Brandon has earned my trust,something I don't extend easily, especially when making the decision on a car. Brandon was recommended by a friend and I heartily pass that recommendation on. Brandon knew what I wanted and the price range and it fit to a tee. ....And like I said, I would go back there again.

Just happened to stop by the dealership. The sales people were very courteous and knowledgeable about several cars on the lot. The sales manager guy was very hands on, went over a lot of options that could be ordered

I first arrived and was welcomed by Jesse in the showroom. I told him i wanted to purchase a truck that I saw online. He brought the truck up that I was interested in and got my trade in appraised. The Numbers were exactly what I was expecting. Not a single hassle with the deal. I would refer anyone to work with either MIke or Jesse.

Tried to get a test drive during the first big snowfall of the year. WIth a little shuffling between salespeople, they were glad to pull out my car and let me take it around the block a few times. Came back a few days later to buy it and am now zipping along happily. Thanks Ben!

Ask for Mary Beth. She was wonderful. Didn't play games, got right to the point with price and knowledgeable on the cars and dealership. Call ahead for an appointment. They are busy and were short staffed the Tuesday we were there.