By the time I made it to Stephen Toyota; I knew exactly what I wanted, I just didn???t know from who. I had been shopping around and comparing salesmen pitches, which is truthfully exhausting. When I met with Saeid Heydari, it was different. He made the process about me and what I wanted. He didn???t try to jazz up and sell me a car or features I didn???t need- but had me lay out everything I wanted (and didn???t) and just made it happen. He was patient and fought for me, as a customer, to get what I wanted for the price I wanted. No matter how many times I sent him back to the ???big boss??? for a better price or to add or change something, Saeid did it with a laugh and smile on his face. He didn???t just sell me a car; he sold me his trust.
Great Car, Lousy MPG
by Katyb573 from Buffalo
December 10, 2018
This car has it all. No complaints other than the mpg is lacking. I seem to average 15 mpg no matter where I go. It's a keeper, however, so I can't complain. Tons of room. Super comfortable and tough in the snow. We own the Limited Premium model...
16 years of fantastic,professional & friendly service
by Godislove from DealerRater.com
November 30, 2018
I've had dozens of excellent, professional, courteous and friendly service work over a 16 year period. ALWAYS treated like a valued customer, ALWAYS treated with respect and kindness. In return, I have also treated them exactly the same. No bad experiences here at all, unlike Crowley in Forestville, who took my money and gave me the WORST experience in car service in my entire 58 years. Stephens is a cut above the rest. Organized, professional and articulate. Biggest mistake I made was not buying my new car at Stephens. I've never had one single bad experience.
most functional car I've owned
December 26, 2018
transports people and dogs and stuff easier than other vehicles with comfort and economy and safety and the confidence of having all wheel drive makes it a better choice over a SUV for most families
My son dropped his Rav4 at Hoffmans (he lives in Boston) to trouble shoot computer alerts because I suggested Hoffmans from previous experience. The issue turned out to be a leaking windshield that was incorrectly installed by another business. Water caused electrical faults detected by the cars computer. Mike Fuhr did a fantastic job coordinating with the windshield company and the insurance company while keeping me up to date on the repairs. Car runs great and the inside was sanitized and is free of the previous musty smell. What could have turned out to be a real hassle was a pleasant experience thanks to Mike. Cars are becoming more or less similar due to competition and dealer service is becoming a much larger discriminator. I highly recommend Hoffman Toyota as a great place for service. THANKS
So far so good!
by Dad49 from Parma, OH
December 21, 2018
So upgrading from a jeep that was very small and tight to fit a family of 5. This Sienna is perfect! Lots of room everywhere. and great MPG for being an AWD van! Living in OH, i would not get anything thats not AWD for the family. and Even though this is the only mini van thats AWD the amount of room it has is greater them all the mid-size SUV's that were in our price range. And its a Toyota! so the reliability is awesome..... If your in the market for a family car with lots of room, and you drive in nasty weather. Check this van out!
Efficient and quick. I have been a Hoffman Toyota customer for several years now. Great customer service. Advisor was easy to contact and very attentive to customer comments.
Better to drive than most minivans
by digdougATL from Atlanta, GA
January 12, 2019
I've been happy with my Sienna overall. Driving it, it has more of a car feel than a small bus feel like most minivans. It pretty nimble and yet spacious. All of the bells and whistles are working without a hitch at 65000 miles and aside from the leather sheen changing a bit, there's nothing on the vehicle that feels worn. With a family of 5, this thing can take a battering of regular use without issue (at least thus far)
A friend of mines told me about this dealership because her son brought his Audi from them. I decided to go and check them out after work. Believe it or not they actually have some very nice high end vehicles. I did not think that I was going to buy a car that day! But from the big Hello from the staff there and the low pressure buying experience. I walked out with a 2015 BMW 535I, I love my car!!!
so far it has ben relible we are going to put a mo
by buster I have parkisons from ashdown.arkansas
December 10, 2018
we will put a motorized scooter in it for I have Parkinson . we traded a 20016 chevy with all the bells and whissles in it. Nice car.
Excellent Service. Tee Hamzy is top notch. Straight, no BS. Price was on point. On delivery day I was in and out, just liked I asked. Well done.
by JZ from Grand blanc Michigan
December 16, 2018
Just purchased this vehicle that had 41,000 miles. Very nice set up for the vehicle. Like the features of everything inside. if i were to pick one thing bad inside it would be to have usb or cigarette lighter chargers in the second row. has them in first and third row.
Buying a car from J&M was the best car buying experience by far! I worked with Vinny who was more than patient and accommodating with me. Being a young female trying to buy a car can be very difficult, but Vinny made my experience easy and smooth. He was honest about any and all details in regard to the cars. He dealt with me calling him multiple times a day to ask questions or even just check on the status of my vehicle being ready! He did his best to make sure I got my vehicle before the holiday. He made sure he put me and my child in a safe, reliable vehicle. I would highly recommend J&M to anyone looking to purchase a vehicle...in fact, I already have! :)
Own a 2011 and 2012
by Grandma Van from Pompton Lakes, New Jersey
October 28, 2018
I now have over 120,000 miles on my 2011. I only have about 26,000 miles on my 2012. I have the Limited AWD and have loved it so far. I am very claustrophobic, and this car is large enough that it works for me. I especially like the fact there is a space between the dash and center console. I have used my van to carry a new sofa home from the store and much more. It has been exactly what I needed.
Our sales person was great. Miriam was patient,informative and pleasant. I will definitely recommend her to all my friends and family for all sales needs.
Most reliable, versatile vehicle I've ever owned.
by David from McKinney, TX
January 6, 2019
This is the best minivan you can buy. It rides like a car and holds more than a Suburban. 7 adults can ride in comfort. 3 car seats can fit side-to-side in the 8-passenger model. I've owned two Siennas over the past 14 years and not one day in the shop for any mechanical failure. Sold my 2004 Sienna with 240k miles and everything still worked. Selling my 2012 Limited with 125k miles and all the bells and whistles still working. Great car if you're in that stage of life when you have to drive a minivan.
Serrvice changed when you get high mileage in your car
by CsabaN from DealerRater.com
December 4, 2018
I purchased several cars from our local Toyota dealership. Liked to doing business with them, Lifetime oil and battery is a great deal, specially if do you using your car a lot ! My Sienna is only 3 years old, but turned over 105K . The regular maintenance not smooth now, they didn???t do top of fluids last time, trying to charge for oil change...I think my name and phone # still in the computer files like original buyer w. free oil change, maintenance and battery ?!
Best car I’ve owned
by LP from Ennis, TX
January 11, 2019
Great car, meets and exceeds all eexpectations. Best car I’ve ever owned. Spacious reliable. The kids love it. Can never go wrong with a a Toyota
I traveled further out of my way to go to this dealership, because my daughter had purchased a vehicle from them and was very satisfied.
Exceeds my performance expectations.
by Lynn from Smyrna, TN
December 21, 2018
This vehicle meets my needs. Plenty of maneuver room, good visibility, comfortable for long driving, excellent gas mileage. Folding rear seats afford adequate storage room for luggage for extended trips.
Lino was the only reason I decided to purchased from you
by KOOTRONG from DealerRater.com
December 4, 2018
If wasn???t because of Lino, I would have backed out, Especially Steve Lang, I would never wanna deal with him again. Steve and the manager treated told me every Toyota came with a defective? I spent 37K cash and you telling me my new truck have a defective?
Whole family favorite. Beats my Infinity QX60
by Manny C. from Naperville IL
December 19, 2018
We had a chance to buy a good used Mercedes Benz M class or GLE, but we choose it based on comfort and family needs. We are happy to have another Sienna again after a deer totaled my 2011 Sienna XLE AWD. We got the same 2016 model and whole family loves it. Thanks
Tony made everything easy and comfortable and explained every part of the buying process. It was a good buying experience. It helped that I went in with pre-approved financing and a specific car in mind.
by Kenny from Birmingham Al
November 8, 2018
Great value drives smooth top of line Toyota is rated
Number one by consumer reports. Great field of
Vision when driving. Cargo space large when back
Seats go in floot
I had a excellent experience at Bertera Subaru from working with my knowledgeable , friendly and attentive sales consultant Issa to completing the transaction with Crist the business manager. He was extremely helpful and make the transaction run smooth.
Best vehicle I’ve ever owned
by GHarris from Gallipolis, OH
November 2, 2018
I love this vehicle. It meets all my needs and drives great! I’ve also never had a problem with my vehicle since I bought it.
This is the fourth car that we've bought from A1 Toyota. Three of the purchases were handled by Dado and were quite pleasant. One deal with Manny was not. We are satisfied with the workings of the rest of the dealership with one exception. The manufacturers put soy based wire covers in the motor of our 2011 Prius. Mice get into our garage and have caused havoc. AI Toyota has charged us with the expenses which this mistake has entailed. We live on a country wooded acre. Our cats keep mice from the house but do not patrol the garage. We'll end this by repeating that it is a pleasure to do business with Dado
Fan of the Van
by Tee from Markleville, IN
December 30, 2018
The Sienna is a great van. Reliable and spacious. The only thing I did not like was the way the hardware for the third row seats is open and unsightly. Also, the tracks for seconds row seats run all the way to the front seats. Looks bad and is a trap for all sorts of debris.
My experience with purchasing a used vehicle was the best. They were very cordial, friendly and professional. I would recommend this dealership to everyone. They have a great inventory of vehicles to choice from.
Very reliable vehicle
by SPDriver from San Pedro, CA
January 4, 2019
It is a very spacious vehicle. This has been great for our family since we have 3 children in car seats. It has also been one of the best performing vehicles I've ever owned.
I want to give my sales man a big thank you from the time I walked till we drove away with our gmc truck he was the sweetest guy his name was Bob kittle helped my husband and I Thank so much ...
by Family Man from Dayton, OH
January 13, 2019
I have been in the market for a minivan for quite some time. I thought I wanted a Honda Odyssey until test drive one. I like the way it looks on the exterior but was not impressed with the the way it drove or the space in the interior. Also, Odyssey’s no longer have a black leather interior and that is impratant to me having four kids. I also test drove a newer Chrysler Pacifica. I liked the way it drove but disliked the space in the interior.
When I saw and test drove the Toyota Sienna SE Premium. I knew this was the vehicle for our family. Very stylish and sharp looking exterior but the interior is what we really enjoyed. Black leather interior seats, lots of space for passengers. It could seat up to 8 adults comfortably. It drives like a car with great pick up and can take sharp turns. Plenty of cup holders and storage areas. Very wide blueray player for the kids. Moon roof is nice. Many safety feature and the design of the dash is very luxurious. Super impressed and really enjoy driving this vehicle.
I recently purchased a car from Gale Toyota. I couldn't have been more pleased about the purchase and the process. I dealt with Bob K and he was awesome. I went in alone to check out a SUV. I went for a ride with Bob and explained that I wanted to see if I liked the car but wanted to have my wife come back with me. There was no pressure. I was allowed to leave without being hassled. I returned a few days later and made the purchase. Everyone that I dealt with was terrific. I definitely would recommend this dealer if you are looking at Toyotas and ask for Bob for sure.
The best car I’ve ever owned
by Travisa from Eugene, Oregon
January 8, 2019
I love all the leg room, the comfortablness, the extras are great as well. By far my favorite car so far! I would highly recommend this vehicle to anyone looking for a reliable car!!
Coming from out of Connecticut to buy at Greentree.
by Snowy1628 from DealerRater.com
December 5, 2018
I drove from outside of Connecticut to purchase a truck at Greentree Toyota. Throughout the whole process the staff at Greentree were very knowledgeable and willing to help. With me coming from out of state there was some extra work that had to be done on my end, that I never had to do on purchasing a vehicle before. Everyone at Greentree Toyota was sympathetic to all the extra work I had to do on my end to make this deal possible and therefore gave me a great deal right off the bat that did not require any haggling over to attain.
Find the World Toyota location for you- (I saw 4)
by SJ from Kirkwood, GA
January 3, 2019
So far, this vehicle has been everything it has promised. Great for traveling with a small family and has been reliable so far. We love our green machine and we’re so happy to be treated so well by WT Chris Brown.
When I went looking for a Subaru Crosstrek in a hurry because my ailing husband could no longer get into his Audi, I filled out a Consumer Reports form to start my search. Out of the six responses I got within 15 hours, April Zanotti???s stood out because it was friendly, straightforward, and offered a choice of cars at a good price. Everything went smoothly: the right car, in the right color, at the right price, and on the right day. April was always smiling, cheerful and to the point. The trade in went smoothly. All April???s colleagues were equally friendly ??? even to our dog when he came with me! ??? and I cannot recommend this dealership highly enough for making the purchase of a car a pleasant and efficient experience from start to finish. Oh, and we are very pleased with the car too.
Awesome for a family!
by AmyB from Glen Mills, PA
November 26, 2018
Great car to drive, very smooth. Lots of room! Did all of the suggested maintenance and it runs great! My cousin has a Sienna that just hit 300,000 miles!!
This place goes above and beyond when it comes to service. They are also very patriotic and love military veterans! This was truly a great experience.
A better van than the Odyssey or Pacifica
by Phil from Santa Maria, CA
January 3, 2019
I read reviews that said the Toyota Sienna was behind the times. NOT. This van has all the bells and whistles of its competition plus it is MUCH quieter and finished off considerably better. Totally love it. Don't trust the reviews. You MUST drive it.
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