Robin always goes above and beyond. She makes you feel so welcome. She kept me informed on what was going on with my vehicle and made very good recommendations. I always ask to work with her. Thank you Robin
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
By far the best experience I???ve bad buying a car
by Guitar2Lidder from DealerRater.com
December 4, 2018
Everyone at the dealership was polite and professional. The sales rep, Ryan was Incredibly knowledgeable about the vehicle I was buying. He answered questions I didn???t even know I had. I highly recommend him and the dealership
I wrote this email to Jerard Sweetwine today:
Hi Jerard -
You are awesome!
Thank you for all the attention to me and my Honda Accord these past couple of weeks! Your dedication, trust, commitment and service is well noted and admired!
Gratefully, Paul Binko
John and everyone at heritage were amazing. They went above and beyond to make our experience perfect and comfortable. They treat you and your family like their family. We will definitely be going back for any future car buying needs. I would recommend them to everyone!
I bought an M3 from Bennie and Josh last year, they were straight forward guys and I bought the car sight unseen, they helped me set up the shippers were always prompt with phone and email responses and were very professional. Good experience. Thanks guys.
After looking all over for a vehicle Magothy Motorcars had the one I was looking for. We called them and asked them if they would hold the vehicle for us to come and look at they said no problem. We drove 2 hours from Rehoboth Beach and purchased the vehicle. We had a few issues and they were right on it. I would refer these guys to anyone. They are great to deal with and have awesome customer service.
I worked dirctly with Brian and he was very professional and willing to work with me to come to an agreeable price for a great pre-owned car. Brian was available at any time during the negotiation process and when it came time to pick up the car, it DID NOT disappoint!
Came back for another vehicle from T. A. Since I purchased before they gave me an even better deal this time. Have referred friends and trust auto showed great appreciation. Salesman David made the transaction smooth both times, not at the dealer all day like my past experiences.
We were ready to purchase another car and found exactly what we wanted listed at Trust Auto. We called and spoke with our salesman, Art and he said it was still available. The car was beautiful...inside and out! There was minor wear on the wheels and Art made arrangements for it to be repaired. The wheels look perfect now! We couldn't be happier with our purchase. The purchase couldn't have been easier! Everybody there was so nice....Thank you, Art!! Thanks also to Alex, Nick, Russ and Fred!! If you are considering another vehicle....you owe it to yourself to trust the great folks at "TRUST Auto"!!! ~The Farrell's
Answer to the questions in my title is Heck YES!! I worked with Jay Johnson and he was a fantastic sales person. From the beginning Jay made me fell comfortable and at ease that this was going to be an easy process, and he delivered. Jay is very personable and when working with him it’s not all sell sell sell. He asks questions about you, and makes it about you and not what’s best for him. He makes the process about you. If you want a experience you will never forget and a place to send all your friends and family. I recommend Jay Johnson. Even after the process was over he has been very helpful. I found that some of the weather stripping was coming off from inside the door, I called him and he immediately set me up with Pam in service and rectified the situation without a blink of and eye. Thank you both. Again I definitely went to the right dealership, had the right sales person and got the right price, because Jay made the experience PRICELESS!!!
The car was driven over a curb and developed a oscillation in the steering wheel while on vacation. Took it in to Koons in Westminister and they did the inspection quickly and determined only an alignment was needed. The alignment was completed and car returned in less than an hour.
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