Very Easy Access, no headaches, was in for a 40K service which was performed with no issues & done timely. Also I found that if in need of parts after calling around Planet Toyota had a better price on what I was looking for & had advised on other related parts on sale. Would recommend!
by MarkE from Franklins NC
December 8, 2018
On the positive side, love the engine and transmission. Tuned exhaust is just right - a low growl but not obnoxious. Seat comfor is so- so, especially after a couple of hours behind the wheel. Entertainment system is a big disappointment? especially since this is a Limited edition. Sound quality is average and the Entune system should be dropped immediately in favor of Apple and Google offerings. Toyota is a little slow incorporating technology- not sure why. Still, I bought this truck for its above average reliability history and hope to have it for a long time.
Courteous and timely. A pleasure to do business with. I would recommend to others. My service rep was and is great everytime I go in. His name is Mark.
New (used 2016) Tundra owner
by Derwood from Weaverville, NC
November 10, 2018
Switched from an 06 Chevy 2500 4WD to Tundra 4WD. Haven't owned long enough to really say much except we own a Prius with 115,000 miles and a Tacoma with 175,000 miles so I'm confident it will live up to my expectations. Not the best looking trucks but if it doesn't cost as much as the Chevy to maintain for 10 years I;ll be happy. The 5.7 engine did get 19.2 MPG on the 200 mile drive home. That alone is impressive!
The planet Toyota service department was courteous and gave a great explanation of the repairs to be perfomed. The planet Toyota service department performed an excellent job on my Rav4.
Beautiful truck with plenty of power
by Naters113 from Traverse City, MI
October 19, 2018
I own the 1794 trim package so the interior is spot on! Love the truck so far, the only knock against it is the 13-17 mpg gas mileage but if you’re getting a Tundra you know that’s what you’re getting into.
Great service and a friendly environment and st...
by D.Smith from Chicago IL
November 28, 2018
I had a great experience with Kenneth Barnes as my dealer. He was very knowledgeable and patient in the process of me getting the car I wanted. Definitely ask for him when you go to Webb Chevrolet in Oak Lawn. I was there for 5 hrs and he didn't complain or disappear on me, which let's me know he was dedicated to helping find the best option for me. Thanks again Kenneth!
by Jeff from Sk canada
December 12, 2018
I’ve owned this since new very reliable have from Vancouver island to Newfoundland twice with no issues. I have about 200,000kms or 150,000 miles done the regular maintenance and shocks and third set of tires which I consider very good.
I emailed them with a question about a vehicle in stock and they responded very quickly with the info I requested. They were straight forward with the response and did not attempt to "sell" me on anything.
Best Truck On the Market
by GrantM from Mt Pleasant SC
October 21, 2018
Top tier quality, reliability, styling, and functionality. Great for family trips, tailgating, and everyday driving. Tons of room. Best truck I have ever owned. Over 100k miles and not 1 issue. Looking forward to the next 100k.
They have great hours for those working in the daytime. Unexpected journey tire issues and David took immediate measures to get us back on the road. Thank you
Love this truck!
by Hot Rod Granny from Boyd, TX
October 14, 2018
I have wanted a Tundra for many years. I am retired and have wanted to RV for many years, so I bought this truck only 3 months ago and then my RVing partner backed out. I don’t have any desire to RV alone nor can I afford to. This truck runs great, I love the power and PUNCH that it has. Rides extremely well too. My son has a Chevy Silverado Texan edition and would take my truck in a heartbeat if he could afford it.
Margaret was extremely polite and pleasant to work with. She was was professional and knowledgable while showing us the used vehicle we were interested in. She worked very hard to meet our financial needs and provide us the discount we needed to take the car home! Not only did they make sure everything was top notch, they were completely transparent in regards to the vehicle itself. There was a small crack at the bottom of the windshield that we didn't even notice but Margaret pointed it out right away and assured us that they would replace the windshield at no charge! We were also extremely impressed with the hospitality of everyone we encountered at Napleton Aston Martin Maserati during the waiting process and would reccomend this dealership on the friendliness alone.
Reliable with performance, confidence, and style.
by Jim from State College, PA
December 27, 2018
This is the truck to buy for people who need a real truck and a reliable truck. Tows my boat AWESOME. Spacious. Backup camera is really convenient. Truck handles nicely. It feels good driving. It looks good. It's great all around.
truck is great. enough power for towing a 30 ft boat. plenty of room inside. nice features the one thing that is bad about this truck is gas mileage. you verage 10.5 miles per galloq and when towing you'll only get about 7 miles per gallon.
Walked in one day after previously looking at a new car in the lot for my wife. Within 10 minutes after talking to John Vanik and Tim Duda I received and excellent lease deal on a new Rouge Sport that I could live with.They gave me a rock bottom deal, much better than I had expected. A few days later I came back to lease the vehicle. They also gave me a great price on the paint protection package.
They were very courteous and helpful. I would recommend them and the dealership.
Most dependable Truck we've owned
by jadams8869 from Chapin, SC
November 5, 2018
This truck met and exceeded every demand we threw at it. We owned a 4x2 but it was the most family friendly and comfortable vehicle we've owned and we have previously owned Chevrolets and Hondas that didn't compare. Our tundra pulled a 22 foot Aqua Sport center console without any hesitation. Toyota is definitely a class of its own.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
This is my wife baby. She love it.
by Littleteapot from Conroe, Texas
October 10, 2018
The truck got all my wife wishlist item check off. The leather interior is great even better is the driver sit blow out cool air on the back on a hot day. The tire are all 20 inches and lifts packages that make the truck even taller. The kids enjoy the extra leg room in the back sit.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Thinking about buying one soon
by Bigkarl247 from Fayetteville nc
August 23, 2018
Great truck just what I'm looking forto have for the next 10 years need it to pull my boat and hail stuff from home also it's a great towing truck
Two sales consultants did an excellent job - Jim and Jorge. When I called about a particular used car I'd seen on Carfax, Jim took the time to make and email a video "tour" of the car for me. When I arrived from out of town, I stopped at two dealerships. My experience at Max Madsen's was great and far surpassed the customer service at the other dealership. Jorge was there to answer questions about the car. He allowed me to consider the car without the dreaded pressure one sometimes gets at a car dealership. Following my purchase, Jim followed up with a thoughtful email welcoming me to the Max Madsen "family." With sales consultants like Jim and Jorge, you can't go wrong!
by Toyota Fan from Vero Beach, Fl
November 29, 2018
6th toyota we have had and have never had an issue with them. Do regular maintenance and drive it with confidence. Great towing and as a daily driver
Just I received a excellent attention and service and fast service installation super clean ,I love when they return the car super clean
by cris.danhartman from Savannah MO
November 8, 2018
Our Tundra was fantastic. More room than most of the competition and power for days! Towed a trailer recommended for at least a 3/4 ton and didn't even realize it was behind us. The one reason we traded it in was the MPG was horrible
Our interactions with the sales associate and dealership staff was very professional. The dealership gave us a fair price for our new vehicle purchase and for our trade in.
Best truck I've owned
by Cloud2714 from tonkawa, Oklahoma
November 8, 2018
I love this truck it has all the comfort and room that I need..fits my family and does everything i need it too...best truck that I have owned.
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