Vallejo Toyota was great. Not only did the find the exact car I was looking for they gave me a fair price. Nataly Diaz did a great job. Would come back and even tell my friends to come all this way to get a car.
Great buying experience and excellent customer sev
by Phil M from Indiana
September 17, 2018
Worked with Ed and purchased an expensive car sports car. I was unable to come out to Vallejo to view it, but had faith and trust in Ed. He arranged a video and photos, and again, placed my faith in Ed.
Deal turned out great for me, car was delivered and all worked out to my satisfaction. I would not hesitate to work with Ed or AutoLinx -Vallejo again to but another classic car
My wife and I had a great experience when we bought a new car at Toyota of Vallejo. I would like to thank our salesman, Dan Terruel, who was there for us for any questions and concerns. Dan is knowledgeable and easy to work with but most of all he went above and beyond to make sure we're happy. All in all we are totally pleased with our purchased . The following week my son went to Dan to buy a new truck.
Just Bought my 2013 Toyota Tundra SR5, These Guys is Great, Got All types of Trucks, they showed me the Inspection that they go through to make sure their cars are ready to be Sold, 126 Point inspection ! (Who does that ?!)
Prices is one of the Lowest prices in the Market, i compared every truck same to the one i got, Here i got the BEST Deal.
Thank you Eli i will Recommend you to all my family and friends.
Keep up the Good Work.
What can I say about Trucks N Toyz? Honest and Integrity are something that the majority of car dealerships shy away from. Not Here!!! I have purchased 2 trucks from them in the past 3 years. Their prices are the best around and they have the absolute cleanest inventory of used trucks. 3 years ago I walked into the dealership looking for the Unicorn of Used Dodge Diesels. A 2006 Dodge Ram 3500 Mega Cab 4X4 with the Cummins 5.9L. Us Cummins Guys love our 07 and under 5.9's. They did not have one at the time. However, a few weeks later Pat called me and told me to check out the one that came in on their website. They had found the Unicorn with only 40,000 miles. Within 2 hours I was down there. I spoke with Pat and Paul. Paul, the owner asked me what I was going to do with my low mileage 2014 Ram that was lifted on 35" tires. I had planned on keeping it but he made me an offer that I could not refuse. There were a couple of things that I wanted changed in the 2006 and Paul told me no problem. Their Mechanic Chris did a fantastic job of removing the front bench seat and installing bucket seats for me. This was something that I was incredibly grateful for. The fact that Paul did it for me at no cost shows that he truly cares about his customers. The price on the Unicorn was well below wholesale and the financing was easy. Pat found me the best rate around and I was in and out in less than an hour. 2 days later, I picked up my Unicorn with a smile on my face.
Fast forward to 2018. It is time to add another truck to my stable. I did not even bother shopping around because Trucks N Toyz had taken care of me before. I walked in and was greeted by Paul the owner and told him exactly what I wanted. He tossed me some keys and I test drove 2 trucks by myself. After returning from the test drives I spoke with Pat and I picked out a 2016 Ram 2500 4X4 Laramie. Yet again, I asked for some changes to the Truck and Chris their Mechanic made it happen at no cost to me. After having the truck for about a week I had some very repairable minor issues with it. I returned to the dealership and Chris handled the minor issues. 1 week later, the truck developed a weird wobble and I brought it back and spoke to Paul the owner. Paul asked me what I wanted to do. He offered to fix it free of charge. He also offered to swap the truck out for another one at no additional charge to me. Paul was sincerely apologetic and explained that he only buys and sells the cleanest trucks around. I already knew that and I also understand that sometimes pieces of machinery have minds of their own. Paul was more concerned about me being a happy customer than losing money on the deal. He gave me a 2017 Ram 2500 4X4 with lower miles than my 2016. Pat handled all of the paperwork and contacted my bank and explained the situation. There were a couple of dings on the body of this truck and Paul had it fixed at a body shop for me. I had accessories on the 2016 and Chris removed and reinstalled them on my 2017. THIS IS CUSTOMER SERVICE!!!
In closing, Trucks N Toyz is a fantastic place to buy a vehicle. They have the best inventory and the lowest prices around. They are straight forward and honest. Their customer service is the best around. They stand behind their vehicles when most dealerships would not. I am eternally grateful for the way that they have treated me and made me feel appreciated as a customer. THERE IS NO OTHER PLACE WHERE I WILL EVER BUY A TRUCK!!! PERIOD!!! THANKS PAUL, PAT, AND CHRIS FOR THE FANTASTIC CUSTOMER SERVICE AND MAKING ME FEEL APPRECIATED AS A CUSTOMER!!!
I spent a ton of time on the Cars.com app looking for the right vehicle before I called this place. When I did I worried that the price would go up. But the price actually went down a bit. They were totally transparent. Sharon Mercado was lovely in showing me around the car and the paperwork. It felt like a win win.
I went to Napa Toyota looking for a used NEW car for myself. Let me tell you, I was in and out of there much more quickly than expected. Lawrence exceeded my expectations in a "car salesman" you just don't get that "pressure" feel with him. He's there to do his job and most of all help. He definitely allows you to express exactly what your looking for and will do his best to find it. Lucas and Jill were just as amazing! They helped with the process that made everything run so smoothly. Thank you for making the process enjoyable.
While the dealership and its service are what you would expect, and sometimes better, this dealership is lacking in one area. I had to pick up my vehicle in the morning so I could be to an important meeting by 9am. After waiting 18 minutes for my planned shuttle, I called to see what was going on. Apparently the shuttle person hadn't looked at the note the dealership gave him and was outside of town at the airport. This left me with little time to find an alternate way of getting to my meeting. The people are nice, but don't rely on their shuttle service for pickup, especially if you're on a tight schedule.
Bought 2 cars from this dealer and this is the best car dealer not just Toyota but car dealer. George in sales and Jim (manager) always go above and beyond!!!
Honest, helpful, and just awesome!!! I recommend this dealer to anyone looking!!! George and Mario in sales are great and the manager Jim really exemplifies what/how a car dealership should be!!! 10 stars out of 5 start there that good!!!!
Bought a trd pro and could not be happier!! George in sales and Jim sales Mrg are awesome. Did everything they said and more!!! Great service and great people!! Defiantly recommend if your looking to buy a car!!!
I worked with George in sales and Jim the sales manager. One of the best experiences I have ever had with a car purchase. They did everything they said they would and more! Excellent service and great people, I defiantly recommend this dealer and working with George and Jim if your looking to buy a car!!! Bought a Tacoma trd pro and could not be happier with the people, the purchase experience, and the truck!!!
I bought a new 2015 Toyota RAV4 on December 1st and was most impressed by the informative young sales consultant Greg Power who explained and answered every question so well; further, the purchasing and financial details were so carefully and professionally handled by Jaime Torres that it was a indeed a pleasure; and lastly, Duncan Lautze was great with even further advice in the Parts Dept. The entire team was just great in every respect and what I had dreaded as an endless afternoon of haggling (as I have experienced elsewhere!) was replaced by a really pleasant, highly professional experience. Highly recommended. And am I pleased with my purchase? Absolutely! Dr. James K, Napa
Excellent Service and pricing Completely Satisfied
by s4sandeep from DealerRater.com
October 7, 2018
I was almost done with purchase with other dealer but at last stage was approched by Ashley, she offered a deal without negotiatation that was unbeatable, every step in the purchase process was easy and hassle free. Love to do business with Ashley.
I bought a Ford Explorer here with 42,000 miles on it; it now has 132,000 miles that I've put on it, and it's still going strong since late '07----I was impressed by the honesty and integerity of the owner who set a fair price, helped me get a great deal on an extended warrantee (which I asked for but he did not mention )one of which I've never purchased before. He talked with the seller of the warrantee and got it for me cheaper and for a longer time than I could find anywhere else. the car price was at the Blue Book value without any trickery or add-ons. I often drive by and/or search this guy's web site just in case I decide to upgrade to another vehicle. Would I buy from him again? Does the President reside in The White House? Darned right he does, and darned ritht I'd buy from him again!
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