Waiting time is a lie. Checked in at 9:00 am was told an hour maybe an hour and 15 min. 2 hours later and nobody has even given an update- nothing.
by Cuthbert from Kansas City area, MO
November 15, 2018
I have owned this car since new, June 2012, and covered 78,500 miles at an average of 35.8 mpg. You get more around town, as the electric motor is used more. But my driving is a mixture of town and freeway driving. The acceleration is really good as the electric motor backs up the engine instantly. The blend of performance, mpg and carbon dioxide emissions is really good. The car is built like a tank. It is easy to see why Toyotas are so regularly at the top of reliability tables. All I've had go wrong are: new cables for gasoline and trunk release and a new valve for the windscreen washers. My version built in 2012, had improved roadholding, but it is at the expense of the hard ride. The car dips too much when braking too. But it is so quiet inside the cabin, which makes long journeys very peaceful.
I was able to take my time looking and visited twice before finally deciding on the Outlander Phev. Both times I was greeted with friendly professionalism. Mike took time to help me understand all the features the car had and when I finally purchased the car a few days later, he went over them with me again to make sure I understood everything and had no questions left to ask. He connected my phone to the car so I can access everything through voice commands before we left and he even connected my daughter's phone so we can access her music. I'm not technically savvy so this was extremely helpful. I probably know more about the functions of this car than I do about my own smartphone thanks to Mike : ) He was incredibly patient and helpful.
It's really stressful for me to make such a large purchase but the staff at Max Madsen Mitsubishi Downers Grove (and the Outlander Phev) made this purchase go much easier. They were a pleasure to work with.
by Family Man from Dayton, OH
January 13, 2019
I have been in the market for a minivan for quite some time. I thought I wanted a Honda Odyssey until test drive one. I like the way it looks on the exterior but was not impressed with the the way it drove or the space in the interior. Also, Odyssey’s no longer have a black leather interior and that is impratant to me having four kids. I also test drove a newer Chrysler Pacifica. I liked the way it drove but disliked the space in the interior.
When I saw and test drove the Toyota Sienna SE Premium. I knew this was the vehicle for our family. Very stylish and sharp looking exterior but the interior is what we really enjoyed. Black leather interior seats, lots of space for passengers. It could seat up to 8 adults comfortably. It drives like a car with great pick up and can take sharp turns. Plenty of cup holders and storage areas. Very wide blueray player for the kids. Moon roof is nice. Many safety feature and the design of the dash is very luxurious. Super impressed and really enjoy driving this vehicle.
From the moment I walked through the doorway, Wilkins was a dream come true. Ed Chwal got the pricing I wanted and the entire deal signed, sealed and delivered in a few short hours. Ed was nothing short of incredible. If I could give him alone five stars I would. He walked me through every step and made me feel extremely confident about my purchase. He not only showed me how to use each and every aspect of the interior, but also showed me how to maintain the exterior. Ed's knowledge of the vehicle and the process were astounding. I have never felt better about buying anything. He also went out of his way to secure an accessory that I really wanted. I was going to head to another dealership and go with another brand, but I chose Mazda because Ed showed me and convinced me that I was making the right decision with Mazda.
by BHavya from Quincy MA
January 28, 2019
This car met all my needs, Exterior look and color, best driving experience with all safety features like lane control, automatic cruise control etc, lots of leg room.
Purchasing my new Subaru from "Gerald" was painless and almost enjoyable, all because of my salesman Eddy Orellana. He is knowledgeable, knows his products and alway's had the right answers to my many concerns and questions and was sincerely interested in helping me throughout the process of buying a car. Thanks Eddy
Toyota 4 runner
by 4 runner from Rochester ny
January 27, 2019
I like how it drives similar to a truck it's great can't wait to get mine I totally recommend this Toyota 4 runner limited very stylish
My salesman Eddy Orellana, the time and effort he spent in making me comfortable and of coarse the right price was important.
Exactly what I was looking for
by MWils from Mansfield
December 30, 2018
This car was just what I was looking for. I drive a lot so I wanted something with great gas mileage. It is very small, yet still has decent trunk space. It handles great and I feel safe when driving it, the only concern is how light it is so on windy days it can be a bit nerve wracking, but that comes with the size, at least the battery does add some extra weight.
Overall kind, but it has been a constant battle to get the proper paperwork and licensing I need for the vehicle. Purchased 1 month ago.
It is the most reliable vehicle I’ve ever owned
by quitawoman26 from Lebanon, TN
January 25, 2019
It fits my family of six, it’s reliable, it tells me when a door is left open and when a tire is low, it’s great on gas, comfortable seating, nice radio options, you can lock your glove compartment, seats can be taken out and rearranged to fit big objects
Two sales consultants did an excellent job - Jim and Jorge. When I called about a particular used car I'd seen on Carfax, Jim took the time to make and email a video "tour" of the car for me. When I arrived from out of town, I stopped at two dealerships. My experience at Max Madsen's was great and far surpassed the customer service at the other dealership. Jorge was there to answer questions about the car. He allowed me to consider the car without the dreaded pressure one sometimes gets at a car dealership. Following my purchase, Jim followed up with a thoughtful email welcoming me to the Max Madsen "family." With sales consultants like Jim and Jorge, you can't go wrong!
Luxury vehicle at lower price
by Mclabough from Somerville
November 29, 2018
We got the Limited, which afforded us the reliability of Toyota and a lot of the luxuries of a much more expensive car for much less. so far there has been more than enough room for my family, and it has been very comfortable and fun to drive.
Was approached by Freddy when we came to the dealer. He was very friendly and enthusiastic. He was helpful and easy to deal with. Time spent at the dealer was shorter than I had anticipated for the purchase of a new vehicle. I absolutely love my 2019 Forester!!
by Winston from Atlantic Beach, FL
January 27, 2019
This is a comfortable car with good views from the back window and side mirrors. I enjoy driving it and feel safer than I did with my previous car.
My family has been buying cars from Ron Westphal Chevy for over 20 years now. Every time we come in, they make us feel like family. We know Bill Houlis and his team are doing everything they can to get us the best deal and accommodate us. I highly recommend going to Ron Westphal Chevrolet.
Reliable and comfortable on long trips.
by JB from WP, MO
January 26, 2019
This Sienna is very roomy and comfortable on trips around town or across the country. Great for hauling things as well as people. Very reliable and great support from dealerships everywhere.
The great service continues as usual. Just said car in for tune up brake job and a few other things and everything is excellent the timing was good and job was done when they said it would be. Thank you very much Jim and Jason and the rest of the staff. You have never let me down thanks again. John you have a great group.!
I love my Camry
by Bay Area Native from San Jose, CA
January 28, 2019
I had another Camry before. When I upgraded my vehicle, I got another Camry. Then because my husband like my car, he bought a Camry for himself too!
I stopped by the lot to look at an older Chevy I saw online. Once I got there, a salesman, Otto took me browsing through a few other cars. I was really interested in a Toyota but didn't think I could afford it. After leaving that night with cold feet, the sales continued to check in on me and eventually contacted me when he found a car I would love. I came in to see the Highlander and fell in love. The dealership stayed open until I was finally ready to make the commiment to purschase the car. A few service issues were needed, however the dealership handled them and got me on the road safetly and quickly. Great place to by a car.
by Will the real deal from Detroit
January 30, 2019
You cannot go wrong with the Toyota engine very dependable good on gas all wheel drive is the way to go with the 1.8 engine
Always greatest buying experience!!! I always feel like I am a family. Mario and Narcis helped me every time! They are the reason I will always buy VW !!! If you need great price, great service and the best buying experince Autobarn Evanston is the way to go! Thank you so much Mario and Narcis!!!
Replaced My Truck
by Roxy from Oceanside California
January 14, 2019
This car was a great transition from my Nissan Frontier Truck. I was looking at Ford Flex, Ford Explorer and Nissan Murano. The expectations I have are all satisfied in the Highlander. Needed a large enough car to haul my family around, and my ton and a half of clay and equipment.
I always come to Mazda Autobarn Service since purchasing my CX5 from the Autobarn dealership and I've always been very satisfied. Reena Parmar is my Service Advisor and I've also received excellent customer care from Clare and Jason. My car is in tip top shape and the team here goes out of its way to provide great service.
Tacoma 2017 amazing truck
by Rober Rivero from Houston Tx
January 5, 2019
My Tacoma 2017 is much more than I expected, 48000 miles, it feels like new, considering that my other car is a Corolla 2018 zero miles, feels the Tacoma with the same level of comfort and manageability. I love how it works in all weather conditions and the power of this four-cylinder engine, power and low consumption, ideal for my lifestyle as I work away from my home driving about 66 miles a day and gas consumption is ideal. Apart from being accompanied by several very comfortable options such as being able to connect my phone to the central audio system and play my songs, making calls in hands-free, I was not a truck lover but without a doubt this Tacoma has changed my
Looking for a used car and found a nice Tacoma to check out. The vehicle was in great shape and the sales team was very friendly.
Recalls on Stereo System & Actuators NEEDED!
by lmroberts from Fall Branch, TN
January 21, 2019
I have owned my 2014 highlander platinum for over a year and I love it. It just turned over 100,000 miles. It drives with great comfort and safety options. I have dealt with the stereo system shutting down including the bluetooth phone and having to turn the SUV off and restart for the fix. For a couple of months now, I have been locked out of the driver's side door. Now the back passenger door won't lock using the automatic door locks. Both of these issues are posted as complaints for all models of the Highlanders and Toyota has not done a recall for either one. Some have paid to have the actuators changed only to have the problem happen again and again. Toyota will have to fix these problems before o purchase another one. When you pay $35,000 for a vehicle you expect it to work correctly!
We negotiated prices for both the new vehicle and my trade-in with little aggravation. Both Marek and Oliver were very receptive about my estimates of value which resulted in an expedited experience..
New Toyota Owner
by new toyota owner from Springfield, IL
January 19, 2019
This vehicle checked all the boxes for us: price, space, safety, and miles. While it looks like a car, it has the space and feel of an SUV. We feel very confident in our purchase and our excited to have it for the long term.
Niall and Steve were both very helpful and knowledgeable. I would buy from Pauly again
Best Vehicle I’ve ever owned
by SaintsToy from Santa Clara, Ca
January 8, 2019
Although I purchased this truck used, it was in mint condition w/low mileage. A rugged 4X4, fully loaded with extras and off-road tires and rugged blacked-out rims. This truck performs well above standards, on and off-road. Hands down better than the Nissan trucks and Jeeps I’ve owned- and I traded a Jeep for this Tacoma! Besides, the resale value on Toyota’s cannot be beat! This is a long-lasting performance truck worth every penny.
Daniel was my service Advisor this time. Informed me on all that was included in my 10,000 mile Toyota Care Service Package and what I would receive. Work was completed in a timely manner As I was sitting in the waiting room, my Salesman - Adrian Gjergji came by and ask if I needed anything such as water, coffee and how was my Toyota RAV4 was performing, etc... Another Satisfied Customer - Thank You ! JIM
Reliable, comfortable and beautiful!
by Kara from Coeur D'Alene, ID
December 8, 2018
I've never owned a better car. Luxury meets practicality. Super smooth ride, comfortable seats, all the bells and whistles, reliable and great gas mileage. The only thing that could make it better is if it were AWD for heavy winter mountain living. But it handles snow around town just fine.
I did not buy my Corolla from you but your dealership is closer to me so I brought it to your place and I have to say it is wonderful. I needed a 6 month check up and everyone from the time I got there was terrific.
by Love the car from Hampstead, MD
December 14, 2018
Love this car and hope it will last for a long time. Ride is great, lots of room for storage and can seat up to 5
I found 2 cars on their website that I was interested in. When I got there a salesmen named john greeted us. The process was smooth and the numbers were better then expected and we ended up doing the deal. Thank you John for your great customer service and hospitality. The Finance manager Rachel was awesome too I would Recommend them to anyone looking for a used or new car. Beautiful facilities as well! Thank you.
Very reliable, spacious van with great features!
by h2ostwins from Roseville, CA
January 8, 2019
Best van ever! I Love the features like how the driver's seat retracts when turning the car off, electric stow of back seats, foot rests on the middle seats, drop down DVD player. I love how spacious it is inside and it has become our "go to" vehicle for hauling and transporting things for our farm. It has plenty of power and pulls our small travel trailer easily. Handles well, drives and brakes well. It has almost 200,000 miles on it and still going strong with only routine maintenance over the years. I thought I would get rid of it when the kids were grown, but I'm keeping it as long as possible! Love, love, love it and it has been a great asset to our family.
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