Used Toyota for Sale in Ellicott City, MD

The sales associate (Siwan) was very kind and friendly. I was a little nervous considering this was my first car buying experience, but with the help of my parents and the Siwan, all of that nervousness went away! Siwan was awesome and helped me with everything along the way!

This vehicle has outstanding gas mileage, great reliability, along with good looks and comfort. The only complaint is the tires that come with the vehicle from the factory are extremely noisy although give great wear and milage.

[SERVICE] We've been taking our 2002 Outback for maintenance to this dealership for the last seven years. Lejaun and the rest of the service team have always been great about what needs to be done and made sure issues were quickly resolved. We've enjoyed Lejaun's personal approach and clear desire to make sure we are always informed for every decision and in touch and taken care of from start to finish. [SALES] Recently our 2002 hit a major repair decision and we opted to just upgrade to a newer used car. Initially, we started looking at everything and everywhere else for our replacement car. (It's been a great and very reliable car for 15+ years!) After some time we just came right back to Heritage and found that they had just the car we were looking for in stock which wasn't published to all the major automotive trading sites. (We could have saved so much time had we just started with them.) When we walked back through the door Yong met us with the much appreciated low key, no pressure approach and worked with us at every step of the way. He was very helpful walking us through the car's features, pros/cons, sales options, and sales process. Even after we completed our purchase, Yong was pointing out key features and making sure we were ready to venture off in our new car. In our search, we've encountered our share of the "average" car salesmen and managers. Yong and the team at Heritage are the group above the rest who do their best to do their job and make sure the customer is respected and valued. We couldn't be happier with our new 2017 Outback and are glad and relieved to know we are going to be sustaining our dealership relationship with them for many years to come into the future. - MM

It's luxurious, very comfortable for driver and passengers. But it's a bit too big for me. I was accustomed to driving a Camry and it was easier to handle to me.

Friendly service. Leah Fertig provided we GREAT customer service. It began with the first phone call. She explained the recall work; kept me updated on the status of repair; made recommendations of future services; and I left knowing my SUV was thoroughly reviewed. She is a great ambassador for your dealerships Service Department.

As a realtor, I needed a large comfortable sedan that was luxurious yet performed well. The Avalon Touring, essentially a Lexus ES 350 F type minus some frills for $11K less, delivers. 0-60 in under 6 seconds, 301 HP from a smooth V6 mated to an 8 speed automatic, all the safety and convenience features available. Plus the 4 mode driving selector that transforms the car from a relaxed cruiser to a very sporty car that is nearly Audi-like in handling, throttle response, and steering. Drive this car and forget what the previous version focused on. This new Avalon is for younger drivers that aren't ready to retire!

Ok, I've had Chevys and Fords, many of them. This is a whole different situation. It takes some getting used to. It has big gears and you will spin your tires taking off until you master the throttle. Lots of power. Big breaks, stopping power is amazing. I like the utilitarian set up. Heater works great in -20 weather. 4x4 is true not AWD, it's locked. Shifts on fly which is essential. MPG is totally fine at 15 avg, 17 hwy. It shifts great and you can tell it's highly reliable. No repairs, zero shop time. Um yeah, pretty xxxx happy. It's just a beast. Built in toolbox under back seat and great storage layout. Put some good tires on it and don't look back. I'm at 140k miles, zero issues.

My experience with Heritage Toyota Owings Mills was just incredible! Definitely a place to buy, great experience with all staff, brought a new 4runner for my wife and stand out the professionalism and dedication of this team , very sure all costumers going Home with a great smile on their faces like we do. Thanks team Heritage Toyota Owings Mills !😊

My side panel next to the driver's seat kept slipping off, after snapping it back on a couple times it seemed like it was going to break if I kept doing this. Since my car is still under warranty I thought Toyota would fix it, but was told since I broke it they wouldn't cover it. It broke because of the defect!

Subaru AutoNation in Cockeysville was recommended to me by a service manager with another car company. I am very pleased with the overall experience and service they provided. John was great to work with- he answered all my questions and went out of his way to be helpful!

Met my needs fully. Comfortable, reliable, inexpensive transportation. Roomy trunk and blue tooth compatible. No money needs to be spent as it has been maintained on a regular basis.

I am not a big fan of the exterior styling, but I love the inside. The seats are some of the most comfortable I've experienced. The layout inside is very well designed. The interior noise is a little higher than I had hoped, but not intolerable. I wanted a mid sized SUV that felt more solid than the Honda HRV that I traded that also gets in the upper 30's for gas mileage. The Rav feels very solid on the road. It drives great. The mileage I'm getting so far falls well short of expectation. With a combination of in town and highway driving, I got just over 34 mpg on my first full tank. In town, I'm a reasonable, calm driver. On the highway, I'm driving a steady 75 mph. I did not expect to get 40 mpg. My expectation was 36-37. I'm not sure if mileage improves as the car breaks in?

I had a wonderful experience. Unfortunately, the car I wanted was sold before, I had the opportunity to come into the dealership. My salesman was wonderful and kept me abreast of the availability of the car. Based on my experience with him I would recommend this dealership to anyone that is looking to purchase a vehicle.

This car has met are needs so far.good leg room front and back.good gas mileage.rides like a car very smooth.running boards help with getting into car

Excellent basic cheaper car with good gas mileage, good brakes, and good drivability. A little noisy, but like most in its class. Cruise control is terrible with any hills on your trip. No real cupholders, power outlets, or USB plugs in the back even though this is NOT the low end Corolla. The seat material stains way too easily and can't be cleaned, even by the dealer. The floor "carpet" is NOT carpet, but felt---which CANNOT be vacuumed or really cleaned well at all. It is the worst floor material I have ever had since my first car(of many) since 1962! Bought used with 7000 miles, I took it to my dealer every 500 miles for checkup and service. At 38K, I took off the wheel to check the brakes and found the inside of the rotors were heavily grooved while the outside was barely used. The calipers were BOTH frozen. Unfortunately, neither brakes or calipers are covered under any warranty, and the dealership (Acton Totoya) offered me nothing when I showed them the problem! How could they have missed such a big problem if they really checked my car over each time? I fixed it all myself and now, with 68K, have had NO more problems with the brakes. The plastic front overhang is too low and has broken off twice when hitting the curb stones in parking lots while parking at low speed. The left front two speakers have not worked since about 10K and I haven't taken the door apart to find out why, but heard there is a problem with the door wiring just above the lower speaker. Except for the brakes thing, it has been an economical and zippy commuter car, but I will definitely go back to the Camry next time!

My wife and I stopped in here just to browse their used inventory right after leaving CarMax. I wanted to trade in my SUV with 178,000 miles. CarMax offered $3500 for my vehicle and Koons gave me $4,000. After checking out a few new cars with Seth, I told him I wanted to be in a very specific price range. WIthout being pressured in any way, we sat down with Seth and searched through the inventory that I felt comfortable in. We browsed through the cars and ended up identifying 3 vehicles we were interested in. The first was a LOADED Ford Flex. I stopped looking after I saw how well kept the Flex was and how cheap it was. It was on a 'Manager's Special" and discounted $3,000. Seth was super cool and was very straight-up with us. Once we decided on a vehicle, the rest of the paperwork went by pretty fast. I'm now driving a much better vehicle with way less miles, and I'm almost paying the same amount as I was before. Seth was awesome! Stop in and see him if you are thinking about getting a new car!

I had a 2009 Venza & loved it. Traded it for a 2015 CRV because gas mileage was so much better and apple play availability. Each time I saw a Venza I’d say Ohhh I miss my Venza, it was my favorite car. I finally got me another one last month! I have a 2014 Limited and it’s absolutely gorgeous. Gas mileage still isn’t great but it’s stull my favorite car ever!

I cannot say enough about my experience at Koons Chevrolet. They made it so easy to buy. First off, they had a tahoe in a color I never saw before. I only buy black or white cars, period. This was grey/dark tan with 22 inch black rims. (Kudos to your marketing team for sending me the email with the picture of this truck!) I was planning to buy in March and the color combination and price made this deal too good to pass up. (I bought in November) I have friends very high up at 2 other local chevy dealerships who could not come close to matching this price, they told me to get it in writing and they still warned me that Koons would probably not honor the price when I got there, saying I didnt qualify for this incentive or that incentive. Enter Preston Straub (sales) - I told Preston that I was coming from over 2 hours away and if I got there and he raised the price, we were fighting! Preston sent me a quote and reassured me that the price would not change. I arrived very skeptical and worried that I was about to get upset and the exact opposite happened. Preston welcomed me with a big smile and very strong handshake (glad we didnt fight) and he not only honored the price, but he took another $50 off so I could take my wife out to celebrate (Im in Sales and had to negotiate some right) I wouldnt hesitate to reach out to Preston in the future, he was really great to work with! He got me in and out within an hour or two. Love the car and the experience I had @ Koons!

Had to have the leg room with bad knees. Very easy to get in and out of.Like the low cargo height in tailgate . Just an easy vehicle to use and drive.

Second time buyer! Very happy customer! Jay was quick to respond and I walked away the next day with a beautiful used car that I'm super proud of!

This is our second avalon for my wife , first was a 2001 with 168k miles which we sold to a high school kid cuz her parents wanted a reliable car for their daughter. Absolutely the best bang for the buck (any year avalon). Reliable, beautiful,roomy, powerful and luxurious. My wife puts snow tires on the car in the winter and this car (as did the 01) goes through anything up here in NH that mother nature wants to put us through. Another great point most people dont think about is that you dont have to waste money on premium gas like you would have to with most other luxury vehicles (25-30% savings in fuel cost). I know this pain, my car is a yukon xl denali that needs premium gas and gets 13 mpg. If you are thinking about buying one, there is nothing I can think of to discourage you.

GM I'm giving a good review for Leon Scott sales Rep. He has been awsome and has answered all of my questions and was so concerned about my well being of having a new or used car fir my family. Mr. Scott is very respectable and concerned about his clients. Thank u for hiring him. Carolyn Hancock.

Car is great met all needs, nicely equipped, has every option needed, great vehicle, safe, stylish and sporty. Great vehicle for the money, reliable and safe

Very comfortable, has all technology you look for in an advanced car. Qi-Wireless charging, Heated rear seats, rear windshield curtain, navigation system, radar cruise control above all best performance in an hybrid vehicle. Even with sports mode on it is giving 36 to 38 mpg.

The customer service at Toyota of Bowie is unbelievably amazing. The management and sales staff CARE about you! Especially when there is a salesman like FAYYAZ KHAN. He work with you to ensure you are able to get a car that is safe, reliable, and within your budget! My son & i spent a great deal of time (about 4 hours haha) & Couldn't be happier with the purchase, A 2019 Black Camry XSE with a Perfect combination of Red Interior. I love this place and they will always have my business.

I bought a 2017 Toyota Camry XSE and I love the way it looks and handles. Excellent on gas mileage and over all is a very comfortable ride.

I had made an appt for just an oil change w/ 'Grey' on the Green team but when I arrived 40 min early, he was busy & Ben (next to him) saw me waiting, offered to write up my paperwork, & went out of his way to answer several questions he hadn't bargained for !! I ended up agreeing to go ahead & do my 60,000 mile maintenace (I was already overdue- @ 63,000- but planned that for the next time). When he offered some coupons to help defray the cost & offered a rental car so I wouldn't be trapped all afternoon, I decided to go ahead :-) Glad I did... everything went smoothly & efficiently. Ben called w/ a few "finds" & recommendations that I agreed to & the car was ready when promised w/ the flexibility to pick it up before closing. I just leave the rental @ the Dealership. Despite a $1300.00+ bill, it was a very pleasant experience. Everyone was courteous & efficient. I bought my last 2 Toyotas @ Koons in Annapolis & have traveled there (from Rockville) for service til now. More out of loyalty than convenience. I think I will change locations. Thank You ! *Also nice to get it washed free !

Well, it is a Toyota so I bought a 2019 Avalon XLE Hybrid primarily for its reliability. However, it has two major flaws. Firstly, it is supposed to provide 43 mpg, but actually it is a lot less. Currently, it is 34.6 mpg. Secondly, for a pretty luxurious car I expected it to have all the safety features for which Toyota is famous. Unfortunately, it turned out that it is missing Intelligent Clearance Sonar and Parking Assist. When I called Toyota and asked if these features could be installed, I was told that it was too complicated. Big disappointment.

Quality of repair can't be determined since little time has elapsed since repair was done. However, past experience with Toy K. has been excellent so I assume such will continue.......(Donut was good too).

The car meet all the needs , wonderful inside and outside , with a luxury and confort . The driving is so easy and very confortable

I cannot say enough wonderful things about Heritage Honda Bel Air! After a terrible experience (at another dealership), being told that my Honda CRV needed new brakes, new tires, new timing belt, all new filters, and an onslaught of other random things totall $4,000 I was beside myself!! I had purchased this CRV 2 years ago from another dealership and had dealt with Andrew Miller (the general manager) ??? he was so wonderful, I contacted him to ask would be it possible I that I needed all these things. Now when I contacted Andrew I was in Florida (where I live for 50% of the year) and I was about to drive 1200 miles home (to Delaware) and was terrified to drive my car. He assured me that since the last time I got the car serviced it was not possible to have all those things wrong with my CRV. I cannot say enough how thankful I am for Andrew (the general manager) I am sure he is so busy running a dealership, but he made me feel at ease and as if I was the only (crazy) customer he had to take care of. I made the drive from Florida safe and was met by Andrew upon my arrival at the dealership.. he introduced me to Chrissy (the service manager). The kindness, and professionalism did not stop at Andrew??? Chrissy was a total doll. Chrissy assured me that they would look over every inch of the CRV and take good care of me, and they did. Long story short, my CRV got an oil change and new tires and that is all she needed. Every person at the dealership was so kind, friendly and wonderful to deal with!!! I will continue to make the hour dive to have my car serviced at Heritage.. you can not put a price on honesty and peace of mind! Thank you so much Andrew, Chrissy & the entire Heritage Honda team!

This car has been a blessing to me and my family so far. I will be returning to buy my second car. Go see him at Butler Toyota.

Ben did an extraordinary job helping me. I bought two cars (2019 Avalon and 2018 RAV4) in six weeks. Both times were flawless. Thanks to Wallace as well.

The ride is great and it's quite. This car also has a big trunk and plenty of storage. The only thing we could use more of would be cup holders.

Have only owned it for a few days. Bought it because of the reliability of our older Camry. I love it so far. Quiet, comfortable ride over the roads to work (35 miles over two lane roads one way).