This dealership was top notch! From the beginning, Walt welcomed my husband and me with open arms and not pushy sale tactics.
Tyler (sales) went above and beyond to make sure we purchased a family vehicle that was in our budget and meet our needs (& wants). Steve (finance) gave us clear direction on our options, answered all our questions. We felt like no information was ever hidden from us. The process was absolutely painless even with a toddler in the room! Given the fact this is a family-owned company, we truly felt like part of the family as we drove away! Thanks, Kelsey!
I am a very loyal buyer and decided to switch to Zimmer for my purchase. Decision so far is great - the entire process was much better than expected. The entire staff including Charlie Bisang, Shawn Moore and Tony Fritsch was fantastic! They were all friendly, courteous and straight forward. Highly recommended!
While out Black Friday shopping we decided to stop and just look; we were not planning on buying until spring. We found 2 vehicles that we really liked and decided to get more information. Cameron pulled both cars sided by side so that we could compare. After driving and having our questions answered, we decided to get numbers. Cameron was able to give us a deal we couldn't pass on it plus there was no pressure to buy. Cam made the buying process so easy. We would definitely buy from Cameron and Zimmer again!
I hit a deer with my old vehicle, so I need a new vehicle with a very quick turnaround. I called Cam and told him my parameters. He found five cars that would fit my criteria. I could only come in on Friday afternoon, so he came in on HIS DAY OFF to help me. We looked over the vehicles, I chose two finalists. He gave me the prices and I selected one. No haggling. I was out the door about an hour later.
Cameron Carlotta and Zimmer Motors made my experience a phenomenal one! He was with me all the way even when they had trouble locating my new truck. The management staff of Shawn, Doug and Jim really stepped up to make it happen. I would highly recommend Zimmer Motors to anyone that wants to be treated like you are valued as a person and not just another sale.
Easiest buying process ever. I’ve purchased about 30 cars over the years this was by far the best experience I’ve ever had bar none. No car dealer BS - no 4 square crap none of that back and forth trying to extract every nickel it was just really professional.
I purchased my Toyota from a dealer in Indiana back in 2009 and now call Kerry Toyota home. I had recall work that needed to be done on my vehicle and I was provided transportation to and from my home while repairs were made. The shuttle drivers were super friendly and Mr. Anderson the CSR I spoke with with was very professional . I was also able to schedule my appointment online which made things work out even better. A class act all around. I even received a telephone call from Toyota to check out how my experience was. I will definitely return and recommend Kerry Toyota to others.
Went in after seeing a vehicle online. It had just been traded in so there were no photos of it yet but that didn't stop John from helping out. I contacted him and he replied very quickly. Long story short, the car was perfect and John was able to make it happen. No pressure at all, he had the car ready for me to test it and after it was purchased he made sure it was given a quick once through, filled the tank and I was off. Thank you for the wonderful service and a wonderful car!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I found our new RX350L using cars.com. Nikki contacted me and we worked out a deal. I drove 5.5 hours to the dealership. Upon arrival Nikki had everything ready to go. I was pleasantly surprised that the deal was exactly as we discussed and there were no miscellaneous up charges. If there would have been I would have left instantly. I didn’t pass an employee at the dealership without receiving a sincere greeting. There was also a very nice waiting area with refreshments. My purchase experience was simple and quick. Nikki even arranged for my rental car to be picked up. Even this dealership is 5.5 hrs away I will definitely give them an opportunity to make the deal on my next Lexus.
Joe was our salesman and was great to work with. The process was quick and easy to purchase a vehicle. Joe explained what the vehicle looked like before I drove 50 miles to Cincinnati and when I arrived it exceeded my expectations.
I inquired about a used car at Mike Albert Direct that I stumbled across online. Mike Hoefker immediately contacted me via email and phone call. I went to the dealership to check it out and was surprised by their large selection of used cars in great shape. The prices were beyond reasonable and Mike took great care of me throughout the entire process. He wasn't pushy by any stretch and answered all questions that I had. I feel like I got a great deal on a great car thanks to Mike! The financing process was also very painless thanks to Biff!
It was an absolute pleasure working with Mike. He was always responsive, polite, and professional. He found me a beautiful Acura at a great price. Mike made the process so easy - it took less than 15 minutes to complete the sale. I will definitely come back to Mike the next time I need a car.
Mike provided an extremely easy experience for my wife and me. I had emailed him a couple questions about a vehicle, and he responded quickly. When we arrived he immediately let us test drive and look it over as long as we wanted. We decided to buy, and the paperwork process was easy. Mike explained it all since we were buying from out of state. Overall it was the best car buying experience I've had out of the 4 cars I've purchased.
Great experience. Very knowledgeable and helpful people
by firstname.lastname@example.org from DealerRater.com
November 28, 2018
Excellent service. Friendly staff. People tend to veer away of dealerships but my experience was great. Hats off to everyone who assisted in the purchase of my new truck. I will definitely be back and highly recommend to friends and family
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