Lease without stress
December 3, 2018
First of all, I have to point out that I have been a long-time customer of Santa Monica Toyota, having bought six or seven cars there since 2004. Thanks to Aaron Desouza, this was the least stressful transaction I have ever had at your dealership. Aaron was helpful, patient, clear, and attentive in every way. He was generous with his time and showed genuine concern when I did not arrive at the agreed time to pick up my car. He was also generous with gasoline, sending me on my way with a full tank, quite unlike the salesperson who sold me a Corolla in 2013 and let me drive it away with an almost empty tank. I have to add that Kevin Lee, the Finance Manager, was extremely pleasant. This is a dealership of which Toyota can be proud.