Stopped there last Wednesday. Vehicle advertised on the internet.
Spoke to Chris senior in sales.
He said car was already sold, but there was no sold sign on the car nor was the ad removed. He was not too cordial or anxious to find something else for me.
Drop my car off for warranty work the night before. Early call the next day saying my car out of alignment. I never noticed that. Call late that day saying the warranty work can???t be complete for four days. Alignment report looks ok. Says ???an alignment not performed??? right on report. Invoice says ???customer requests??? to perform alignment. I think this is a scam. I think cars can be technically out of alignment but it is not enough to require an alignment. These guys can???t wait to tell You the car is out of alignment so unsuspecting people like me authorize them to fix it.
My experience in this dalership was amazing ! Alex recommendations were thoughtful and his customer service is impeccable. I appreciated his honesty throughout the process and couldn???t ask for anyone better
Top notch experience buying/leasing Jeep from Frank Sorrento @ Grava. I've been buying from Frank for the last dozen years and its always easy and efficient experience start to finish. Its also backed up with Joe D in the Service Dept and James Murdock in the Body Shop Dept. Dependable support makes purchase decision easy.
Great dealership. Worked with Charles Pithis to purchase a Golf . He was knowledgable and friendly. No high pressure sales at this dealership. Full transparency from start to finish. Other VW dealerships in Eastern MA were less friendly and kept switching the numbers around. Would highly recommend visiting this dealership. Kevin M
Had a great experience working with Gary on our purchase of a new CX-5. Not only was he extremely knowledgeable, he immediately put us at ease with his friendly demeanor and no pressure attitude. He listened to our preferences and was very patient with our many questions. He worked hard to get all the paperwork in order so the car would be ready quickly and kept us informed of his progress. I had jokingly asked for a big bow on the car, like you see in commercials, and on the day of pickup I was greeted with a big red bow on the windshield! This confirmed our opinion that Gary goes above and beyond and really cares about his customers, even after the sale is made. Before handing off the keys to us, he took the time to go over the many features of the car and never made us feel rushed. Overall this was one of the best experiences we've ever had and would highly recommend Gary and Lannan Mazda as the place to go for a car.
Best car buying experience with Gary - super sales person!
by Kathy C from DealerRater.com
October 4, 2018
It was time for a new car and we thought a Mazda would be a great choice, but were not sure if we wanted the CX-9 or the CX-5. We stopped into Lannan Mazda and met Gary, the super sales person! Wow he is awesome, he has the strongest attention to detail of any car sales person we have ever met. He made sure we talked with him about our needs and how we planned to use the car and then he took over to ensure the car was ready in three days. Then when we picked it up he spent the time showing us all the features and making sure we were comfortable, a 12 speaker Bose radio system, incredible feature! Gary, thank you for being extraordinary and making our car buying experience 10 stars! We would highly recommend Lannan Mazda and in particular Gary for your next car purchase. He is pleasant, funny and just a great guy to work with. Zoom, zoom
I recently purchased my Jeep Cherokee here and had a great experience! All of my concerns were addressed without hesitation. Everyone was extremely professional, patient, and kind. I highly recommend this dealership to everyone.
I walked in to have an inspections sticker and lucked out to have it done in about 50 minutes . Phewww. The customer service rep as always was efficient ,kind and informative . This was a far cry from my last visit for an oil change and license plate bulb replacement which took 2.5 hours even WITH an appointment .
We had been to 5 other dealers over the last 6 months. Each one said that I would have to "give up" one of the selected features...that the van I was looking for couldn't have everything I wanted. Jarred found one within 15 minutes of sitting with us....color, package, and a dvd player! He was kind and so helpful and never once made us feel pressured! We were done purchasing the van within an hour. I've been to other dealership where I've spent the whole day. The business manager was very thorough and personal. Made sure he went over everything and we were still out within an hour. I love the new van!
Art was great to work with -- very thorough, always available when I had questions, and really knows his product. The dealership physical plant was very nice. I'd give the whole experience two thumbs up.
I bought a used Jeep with Bob Curran. Honest, cut to the chase, what is right for you customer service. Best experience I've ever had purchasing a vehicle. Bob was outstanding!! I'd highly recommend him.
Fantastic Experience, excellent people and service
by Noreen from Weymouth, MA
June 5, 2018
Two things I hate most is shopping for a new car and phone. Coastal Nissan made the car shopping very pleasant. Lance and Tommy, took the time to go over the car I was purchasing in great detail. Sean in financial was efficient, friendly and helpful. George in the service department was also very friendly and accommodating. What a fantastic team.
I will definitely go back to Coastal when we need a new car. I love my 2017 Rogue.
Daniel Wood was very helpful and professional. After visiting many Toyota dealerships, he made McGee Toyota a pleasant place to buy a new car .I am completely satisfied with my whole car buying process .
Service is always excellent, and punctual time wise
by PARROT1602 from DealerRater.com
October 6, 2018
I called and set up a 5000 mile service on my new tundra. I spoke with Dan Prescott who listened to my concerns, and work to be done, and he set my service appt up and Mark Whitman did the service on my vehicle. Both men were very professional and all work was done in a timely fashion as promised, and even a recall I didn???t know about was taken care of during this appt. I would recommend the service dept at McGee to anyone.
Jim Laferriere helped us get into our ???new to us??? 2016 Explorer and made it so we could drive off with it the same day we bought it! Love the car and Jim was such an honest, helpful sales person. We would go to him again in a minute.
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