It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Lots of pick-up, room for my 3 tall boys! Love it!
by OGN-VA from Norfolk,VA
January 5, 2019
It feels like a luxury car with the smooth ride and great pick-up. I love driving it. My family of 5 fits in it, including my husband and 2 boys who are all over 6 feet. Love the interior, the back camera, the sound system, and most of all, I love the reliability of my Jetta along with the fuel efficiency. Totally recommend it!
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
More than I expected
by Mtroop1272 from Trenton nj
January 10, 2019
This car has exceeded my expectations. Ride is nice, very comfortable. Love the heated seats. Blind spot warning system is great when changing lans. Very good on gas. Stereo and navigation system is awesome and definitely comes in handy on trips. Lots of trunk space.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
love my diesel
by Steve from Charlottesville, VA
December 17, 2018
This is a 2015 Jetta TDI which received the diesel "fix" from VW. Runs fine, gets 48 mpg on trips to FL, very comfortable on long rides. Very large trunk, so nothing gets left behind.
Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.
It is the most fuel efficient/comfortable cI've ha
by Brandon from CHILLIWACK
December 31, 2018
The Wolfsburg Jetta comes at a very affordable price as well as being well equipped!! it comes with app connect which is incredibly useful. Best of all I enjoy how much torque the 1.4L produces, which gives it such good fuel economy!
Brian is a professional veteran in car sales and was very easy to work with. Not pushy at all and very responsive by text and or phone. Thanks
Great car, fun to drive and excellent mpg
by Sab0710 from North Las Vegas
December 26, 2018
It is a great car. It's the TDI model so it's diesel which makes it excellent on mpg which is something like 45 mph on the highway. The Turbo gives it very nice HP with great acceleration when you need it, the SEL model also give this Jetta all the "bells and whistles" love the heated leather seats, dual climate control, back up camera, GPS, moon roof, etc all in all its a very nice car the only Con would the engine is a little louder than id like but really not a problem at all, it is a diesel so the engine sounds like micro semi truck engine .
Reason I give it 3 start is because the appointment was set up by VW of America, when I brought car in I advised the issues I know of the car and was told that they could and would only check the issues given to them via work order. Was advised if I need to have something else checked I would need to set up another appointment because they didn???t have time. Initial issue seems to have been resolved so far but car still has other issues that they didn???t have time to resolve. Prior to this had a horrible interaction with them this time around they seemed to be a bit more professional
by Scriggity from Washington, DC
December 5, 2018
This car is very reliable. It's a big sensitive to the gas pedal - slightly tap and the thing takes off. Love the leatherette interior. Keeps it very clean!
Work was done in a timely manner. Waiting area was comfortable and staff was friendly. The only thing they could have done better was offer me something to drink. I waited for just over a hour for the service.
Well planned out car
by Lloyd from Greeley, CO
January 13, 2019
I have only owned car a couple weeks but so far i like everything about it, it seems to be pretty much everything that is advertised
My experience at Adel Chrysler was the best I've had with car dealerThey were patient with me, not push. They worked with me to get a good price and extra. Ben and Myles made me feel so welcome and worked hard to get me what I wanted. Steve made sure I understood the paperwork and made the process enjoyable. I will trade with Adel Chrysler again and recommend them to my friends and family
Best car I've onwed
by Justin from Ft. Wayne, IN
December 5, 2018
This a fun car to drive. I'm not much of a small car guy, mainly trucks, but I love this car. Its comfortable to drive. It is a TDI and the milage is great!!!
I was looking for a Ford C-max w/good price & low miles. They have 'repairable' cars. This car had very low miles and I can spare parts in their Salvage department. I believe that I can fix the dents with the salvage parts and be humming along for a few $1000 less than other dealers.
First car, good start.
by TomS00 from Denver CO
December 29, 2018
Great gas mileage, comfy for me as a taller person, good media technology (CD/USB/SD card) for music which was important to me spending so much time on the road. Seats fold for storage/transport of larger items.
The car shopping process at Lithia was a painless experience. They found the perfect car for my needs, and had it to me within 24 hours.
by Slindsey from Kent Ohio
November 28, 2018
I love the styling both inside as well as outside. The gas mileage is great and it is fun to drive. It doesn’t have a lot of horsepower, but being stick shift makes up for it.
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