Excellent deal on Toyota hybrid - more competitive than other nearby dealers with similar makes and models. Friendly, personable, efficient staff. We drive off the lot a few hours after buying the car.
Avon Auto had exactly the vehicle I had been searching weeks for at a price that was more than fair, especially compared to other listings. On top of this, Mike who worked with me upon arrival was more than helpful and made the buying process as smooth as it could be. Overall: 10 /10, would buy again.
The services I took my car in for were a few recalls that weren't taken care of by previous dealer, alignment and other various repairs. They are very thorough with their work and the team in the offices recognize your concern and assist where it's needed. One service, I noticed a piece was a little off and they are currently in the process of replacing that piece. Thumbs up.
It was a very good experience purchasing a used vehicle from Volkswagen Gallery. AND, I think we got an excellent car out of the deal..... and prices were much lower than at another VW dealer where we had shopped. Sales staff was great (thanks Tony!).
The buying experience for my new 2019 Jetta was everything I expected with zero hassles. The salesperson Jens Albrecht listened to my needs and answered all requirements - I recommend this dealer without hesitation.
An amendment to my feedback last week. McGee Preowned reached out to me regarding my experience with my purchase. They apologized and did try to make it right. I appreciate their concern for their customers to have a positive experience and their follow through on this is an example of that. Thumbs up, and thank you.
From start to finish, the whole car buying experience was seamless, especially coming from out-of-state to purchase a new VW. The entire team at Mastria VW was polite, attentive, knowledgeable and very easy to work with. Will definitely come back to them for the next car!
I worked with Jeff B, who was very courteous, patient and professional. He answered all my questions and there was no sales pressure at all. He took a great deal of time in order to explain all the features, bells and whistles of the vehicle. It was a relaxed experience and a pleasure to work with him.
They had the exact car we were looking for and the price was great. They made the whole sale process easy and quick. Dealership is new and clean with a great waiting area. And when we picked the car up it was spotless.
Beautiful, yet simple showroom. Easy to look at all vehicles. Paul Lazzaro went above and beyond our expectations. Randomly went into this location to take a second look at the VW Atlas and he was so gracious and helpful, even though the showroon was due to close that day 30 minutes after our arrival. He worked hard for the next 2 months to make sure we got the exact vehicle we wanted, then took a step further to make sure we were happy with every aspect of our purchase, down to the license plate! I feel incredibly lucky it was Paul to help us that day!!
Colonial VW Medford was a clean and proffesional dealership with a friendly and inviting staff. Joanne helped guide me through the buying/financing process and within the next day was able to drive the car home. Overall was pleased with my experience here. Would recommend
My experience at VW Colonial was phenomenal. I did not get bombarded with calls, emails about cars. I was interested in a Jetta 1.4S. I called inquiring about the process and a week later I was driving my car. The service was excellent. Stephanie H. is the QUEEN. My rep Justin AMAZING. He was efficient and caring about my first time purchasing a car. I rave about VW Colonial to all my friends and strangers. I rate them 10+ stars.
Beautiful, yet simple showroom. Easy to look at all vehicles. Paul Lazzaro went above and beyond our expectations. Randomly went into this location to take a second look at the VW Atlas and he was so gracious and helpful, even though the showroom was due to close that day 30 minutes after our arrival. He worked hard for the next 2 months to make sure we got the exact vehicle we wanted, then took a step further to make sure we were happy with every aspect of our purchase, down to the license plate! I feel incredibly lucky it was Paul to help us that day!!
I had been searching for a wrangler for a while and then I suddenly stumbled across this dealership. When I called the dealership to see if the car was available Garen told me it was and answered all of the question I had. He even told me he would hold the car for free for me for 24hrs so I could come by and look at the jeep after work! I ended up going that night with my dad to check out the jeep 40 minutes before they closed and Garen came right out with the keys in hand and offered me a test drive! The car was in excellent condition, inside and out! Garen even allowed us to take the car for a few hours to our mechanic in Topsfield to be inspected. He made the process so easy, it was such a relief. Garen is honest and he takes pride in the vehicles he sells, I would highly recommend this dealership to everyone!
Great dealership. Worked with Charles Pithis to purchase a Golf . He was knowledgable and friendly. No high pressure sales at this dealership. Full transparency from start to finish. Other VW dealerships in Eastern MA were less friendly and kept switching the numbers around. Would highly recommend visiting this dealership. Kevin M
I’ve been with Volkswagen for many years and the guys at colonial service are always eager to assist, Billy, Mike , Kevin and the rest of the guys are great
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