I thoroughly enjoyed the experience! The owner and the staff are very friendly. I love their honesty. they stand by their word. We purchased a beautiful Honda Odyssey from them.
Thank you Shaun and TJ for your integrity!!
I had a fantastic experience with dotcom auto. Payam is a down to earth guy that isn't in it to make a dollar. They cared for my truck and followed up and even went the extra mile in my opinon. I would defiantly recommend this dealership to anyone and I'm already pitching dotcom auto to my friends.
I bought a 2008 Chevy for my son as his first car and it runs very good. After reading the reviews, I was a bit skeptical but they actually have very good customer service and the lady her name is Shala who sold the car to me was very patient and cooperative. My son loves the car, it runs very smoothly, it looks brand new, and he's happy with it. Definitely recommend this dealership. They're Lovely people !
Coming in for a older car left with a brand new one!
by 10010783Chs from DealerRater.com
November 30, 2018
The service here is outstanding! Everyone is super nice and will make sure you leave with a vehicle! I???m super happy I decided to go with this company! Definitely recommend for anyone looking for a new vehicle!
Sorry to hear others had such a bad experience with Mark, our experience could not have been better. Our process starting on Sunday when we made our first visit to the store (Sundays are by appointment). We were running late and texted Mark. Texted right back saying no problem, he was there. We got there and he gave us the key and said, have fun, take it for a drive. He is a one man operation and was in the middle of dealing with another customer, so this could not have been easier. We got back from our test drive and he asked us if we had any questions. We asked, he answered. We like the car so we went home to call our bank. We went back to the dealership on Tuesday to buy the car and it was absolutely hassle free. We had one issue with the car that we told him about before we arrived. He said he would check it out. When we arrived, he said he already ordered the part to replace it. I expect the same courtesy and respect when we take it back to have the part replaced. He is a one man store and from our experience is doing a good job.
Great Service and Deals at Rosenthal Fairfax Volkswagen
by morgan92 from DealerRater.com
December 3, 2018
The team at this location work diligently and provide amazing service. Be sure to go to them for a reliable, safe, and stylish car for a great deal.
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