Came in to service my Mk6 GTI, quality of service is great. They always take the extra step to make sure everything else on you vehicle is in top shape. Norman Harrold was a great help had pictures sent to me, keeps me posted with updates and great communication. Greatly appreciate it!
The car is very sporty and handles like a dream!
by lisa70usa from Hamilton NJ
January 2, 2019
The car has met all of our needs and is very sporty. There is a lot of leg room in the front and back of the car. The trunk space is great! I also love the Apple Play feature!
Very nice facility. Good service. Relaxing atmosphere
Best value, great condition, low miles.
by KarasVW from Needham,MA
December 9, 2018
Great sedan competition to Camry and Accord. More nimble then those cars, great acceleration and handling, great infotainment system with premium audio, XM radio, big touch screen and Google/Apple connect app for streaming Bluetooth music.
Love the outside look with the alloy wheels.
Great safety features with dynamic cruise control and auto stop on collision feature.
I want to start off by saying this is the very best customer service I have ever experienced. It started off by emailing Kit Chieng, firstname.lastname@example.org late in the evening about a certified used car online. He responded quickly and quite a few times to answer all of my questions (even gave me the internet price via email). I emailed the following morning to let him know I was going to be there in about an hour. He told me was out that day but that Zorik Garibyan could help me.
My husband and I pulled up about 9:45am. I checked my email and saw that Kit asked if I could wait until about 10 as Zorik had an appointment. No problem, i thought, we can look around. When someone asked if I needed anything, I let them know I had an appointment with Zorik at 10 and they said "Oh let me get Taylor, he is going help you". I was surprised that the person I just happened to talk to in the parking lot knew I was coming. Taylor Ngo introduced himself, confirmed the car I was looking into and had someone look at my car for the trade in value while we took a test drive.
Taylor was amazing during the test drive, explaining all the extras in the car and allowing me to take all the time I needed for the drive. I knew I wanted it (2016 Q3 with 10k miles!). He took us to met Zorik but not before throwing my husbands trash away and getting us water. Zorik was so friendly that he made the numbers all seem so easy and painless! After the necessary time with Zorik we were taken to the lobby to enjoy the water/coffee/snacks while we waited for the finance guy. Taylor came to check on us and see if we needed anything and assured us the car was being cleaned and he would assist us with the removal of the items from our car to the new car. We met with Ricardo "Ricky" Orozco and signed all the paperwork. He was very nice and we enjoyed hearing about his work with Audi.
Taylor collected us and took us to our new car to show us some more items. It was sprinkling and I had to have my drivers side door opened while he showed me one or two things. He said I'll be right back and went to get a towel to dry off my door. WOW! He climbed in the back and continued to show us everything. Answered all our questions, gave us a beautiful box that held our key and another beautiful box with Audi leather key chains.
All in all, I felt like the most important person that ever walked in those doors by every single employee I encountered, even the sweet girl at the desk. My husband bought his GTI at the DTLA VW and he had amazing service there as well. We will make sure that DTLA VW and Audi is the only place we shop or recommend!
Great choice for me!!!
by Math teacher from Ft. Myers, Fl.
December 26, 2018
This vehicle has great interior space, a lot of get-up-and-go for a turbo 4 cylinder engine, a grownup design and all round good fuel economy
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Excellent fuel economy!!
December 1, 2018
This car is great for commuting through the city. Very good gas mileage, and easy to maneuver in tight parking spots. I traded in my S550 Mercedes for this car and I haven't looked back!
We just bought an Audi Q3 from Audi downtown LA. Our salesman Taylor Ngo and his supervisor Kit Chieng were very knowledgeable, patient and helpful. This was by far the most pleasant experience we have had a car dealership. I would definitely go back and recommend Audi Downtown LA!
by Josh from Grovetown, GA
December 25, 2018
I love my Volkswagen Passat. It’s great. What else can I say? You should totally buy one for yourself. A Volkswagen Passat of your own
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Love my vw passat
by Luvmy passat from Grand Rapids, mi
December 10, 2018
Everything about my Passat is wonderful. Great gas mileage I love the fact that I can go 10000 miles on an oil change. Lots of room in the back seat. The trunk is huge. And it is a very sharp looking car inside and out
Found this particular model (R-line w/lighting package))with 16,500 miles on it. Bought it 4 months ago, put 2,500 miles on it with road trip to Florida...no issues (and upper 30's on mpg highway)5, 000 miles overall. Ride and comfort good, lots of storage/leg room, technology excellent (had 2009 Jetta prior), and many comments on good looks. Still have year to go on warranty, don't expect any issues.
This is the 5th VW I’ve owned & the first Passat I’ve owned. Very impressed with the craftsmanship, reliability, and the interior is very spacious. Gets great gas mileage, performance is good, and love the styling of the R-Line package. Would definitely purchase again, but would choose the V6 as the performance of the 4 cylinder is average. Overall I would recommend this car for anyone looking for a great car for commuting, and for hauling around the family. Has plenty of standard features that you would pay extra elsewhere.
This car was perfect for me! It got insane fuel mileage (TDI SE with manual transmission). It could be a grandma car or a fun sporty I wanna race car. My husband wanted me to get a vehicle that could tow our boat and get through snow better. So off it went. Might be my dumbest trade in ever.
I like the feel and look of this vehicle. It drives very smooth. I was surprised to have to make repairs so quickly especially with such low mileage. Everything was covered under my warranty so that was nice. Over all it’s a nice vehicle. I get compliments on it all the time. I love how much space is in it.
The only thing bad about my Volkswagen Passat is where I bought it. Besides that, it has been a great car. I drove it from Indianapolis to New York City and it averaged 36 miles per gallon. It is also a very stylish and comfortable car. I love it!
I’ve owned this car before but an older one the room on the inside you can’t beat for the price and it’s German. Feels solid when your on the road especially with kids in the back great family sedan for my money
I am rough on vehicles! With that being said my VW Passat has been the perfect fit for me and my lifestyle. With 2 kids and a dog, the VW Passat offers the comfort of a family car, while still being sporty and sleek. Great on gas!
This car is a great vehicle, plenty of room and comfortable. Great sound system, leather heated seats , and huge trunk. I was involved in an accident and the car is very safe and i survived a bad crash!
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