Used Volkswagen Passat for Sale in Richardson, TX

Josef took a very authentic approach. No pressure. Good explanation and perspective on comparing brands and models. Manager stopped by to say hello and no pressure either. They did a nice job with customer service.

This car is a true "German Car", even though it is made right here in my hometown of Chattanooga, TN. It is powerful (280hp), extremely refined, and rivals an Audi A6.

I had a great experience at VW Clay Cooley, I really received a good service while looking for a new car. Samir Parekh Walked me step by step to find my needs and suggested the right mode for me. I will definitely recommend going with him if interested in a VW vehicle

Purchased the GT Edition that was only available for 2018. Overall it’s a great value with plenty of room inside and a large trunk. Just wish they had an option for manual transmission. The 6 year bumper to bumper warranty was also a great selling point. I had owned two Passats, one diesel, prior to this one. No problems on either one.

The sales staff followed up quickly and answered my questions honestly. I have not bought yet but they are high on my list

This car was my daily driver, absolutely loved it, very dependable even in -10 deg. Weather. Very easy to keep clean, and maintenance is every 10,000 miles. So you'll save on oil change expenses..

Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)

I like it, but I wish it had 19 inch wheels. I notice the difference between ‘this car and my 2017 R with bigger wheels.

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

This vehicle is a great one. It is made nicely. I dont have to worry about a thing. Would recommend Volcewagon to anyone. Keeping this one forever!

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

Best interior volume for Uber. Four cylinder turbo has a lot of punch. Wolfsburg Edition adds class and extra equipment to please most buyers. I am lucky to have this Passat.

Ryan seemed very knowledgeable and very kind. I did not end up purchasing but when I'm a little bit better on my credit I will be coming back

Great get up speed and drives smooth , great handling and gas mileage , has a sunroof and is push to start. Dual control A/C

Being a 2.5L, I-5 engine, it is powerful. The interior is quite nice. Heated seats, defrosting side mirrors, navigation system, moon roof, and steering wheel controls are excellent. I'm used to Honda Civic sized cars, but this car is not too much more bigger than those. It still has plenty of interior room along with an arm rest/cup holder combo in the back. The trunk is extremely roomy too. My only complaints with it are that the cruise controls are on the signal light switch, there is only one trip meter (instead of A and B trips), and the windshield wiper blades cannot be pulled up off the windshield in preparation of snow. Had it only for a few weeks, but I love it. Stylish, powerful, and the extras are worth it. Also, the analog clock amuses every now and then. Totally unnecessary but it makes it stylish.

Had a great experience process was quick real laid back no pressure buying process love it they let me take the car to get check out by my own tech or dealership they fix the issues that my tech had found wrong with the car

This car has a V6 under the hood, but VW should have increased HP by installing a turbo charger. The Passat is well designed inside out, roomy and has sufficient performance.

Stylish and responsive. The car was in line with pricing and comfort Just right for my liking . I owned several different VW products and my new Passat is the best 1 so far

This car has great performance. Great interior and exterior style, great safety features, an amazing warranty of 6 year 72,000 miles and is by far the best gas mileage I've gotten in a vehicle.

wonderful people delivered car to my home 25 miles away ,very good service

Very impressed with all the features. More leg room than our BMW it is like flying jet blue. The car drives well,very comfortable and fun.

Found this particular model (R-line w/lighting package))with 16,500 miles on it. Bought it 4 months ago, put 2,500 miles on it with road trip to Florida...no issues (and upper 30's on mpg highway)5, 000 miles overall. Ride and comfort good, lots of storage/leg room, technology excellent (had 2009 Jetta prior), and many comments on good looks. Still have year to go on warranty, don't expect any issues.

Service Advisor Fernando, was EXCELLENT. Had questions regarding Recalls for: Fuel Pump and Airbag. Just fantastic, Fernando is the right type Service Advisor. Will definitely return for future services.

This car checks all the boxes for me. It is good-looking, accelerates nicely, has a great build quality and is quiet. For a four-door sedan, I like the way Volkswagen styled the 2017 Passat and I think it looks great. Mine is a silver SEL Premium and it has every bell and whistle on it. I have taken the time to read the owner's manual thoroughly and know how to utilize every feature this car offers, and they are plenty. The adaptive cruise control and lane departure are two of my favorites. The Park Assist allows me to get into parking spaces better than I could myself when tight spaces are involved. It will park the car when you literally have only 1.5 feet at the front and 1.5 feet at the rear to play with, and it lets you know it found a spot that will fit as you are slowly cruising by a row of parked cars. I tried it just to see how well it did and was blown away. There are a ton of Volkswagen videos online that will show you how to operate most of the features. I suggest starting there! All in all, best car I've ever had. Definitely.

Scott worked hard to help us in our search for the right car, but we discovered we were not quite ready to make a good decision. He was very kind. Pricing was very good. Cars were in good condition. Will go back and will recommend to others.

based on the number of problems i have had with this car I will never buy a volkswagen again. Let me list the problems. Had to have a front end alignment before warranty was up, which the dealership tried to charge me for. replaced multiple front rotors due to warping. replaced driver side caliper due to sticking. replaced passenger side a frame bushing(not cheap) now the door locks are not working correctly.. the passenger side vents blow cold air when heater is on. both tail lights burned out and these problems started as soon as the warranty was up and the car does not have 80000 miles on it.. Dont buy this car!!!!!

Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)

I have had 2 VW Passats, and they drove very smooth, handle the roads great, and the option packages are the best. It is plenty of car for me and priced very well and competitive.

I recently purchased my third VW and my first from Lewisville Volkswagen. Bryan Koestner was, without a doubt, the best person to deal with! He went above and beyond to make sure that I, as the customer, was satisfied and my car buying needs were met. I will not be dealing with anyone else in the future! He's my go-to car guy! I was so impressed that I referred my father-in-law and he loved Bryan too! We cannot be happier!

This acr met all of my needs. It has plenty of legroom in the front and back side. It has Bluetooth.I really like the looks of this car

It handles well. The only real issue I’ve had consistently is with the Apple Play. It doesn’t sync 20-30% of the time. There was a slight mechanical issue and my inspection light went on when actually I wasn’t due for a service for another 4000 miles. All in all it’s a nice ride.

About the dealership & scheduling: This is by far the biggest showroom for used cars I had been to. It also attracts huge crowds, esp on weekends. But the front desk and agents are quite efficient. 5 stars for that. Inventory & Pricing: For several cars I was interested in, DriversSelect seems to have the lowest prices. For the particular car I was looking for, they were the only that had in the inventory. Certainly, 5 starts for competitive pricing. Buying experience: Most of the pre-work is done online, email, text etc. On the day of purchase, after test driving, there isn't any pressure except occasional email pings. I had to spend ~ 3 hrs from start to finish. Not too bad based on my previous experiences. They, however, try to sell hard the extended warranty. Their mortgaging options are also quite limited - its somewhat competitive, but you are out of luck if you want to finance the car with a credit union. 4 stars for that. Agent Experience; Dan Dasch was my agent. Super friendly to work with. The one-stop agent for everything is welcome (though he had to bring in a "specialist" to sell me the extended warranty after I refused it initially). 5 stars for that. Overall: This is one of the pleasant experiences I had with car buying. If you are in the market for cars, worth checking them out. 5 stars overall.

I love this vehicle. It has great pick up, very pretty inside and out. It also has wonderful headlights you can really see when driving at night. Better than any car I have ever owned.

We called to get service for my jeep because it was randomly needing a jump start. I didn't know what the problem was. We called and spoke with Brandon Cromer. He was EXCELLENT, from the start to the finish. Which was, I am happy to say, only OVERNIGHT! He arranged for my rental car and had it ready as I stopped in on my way home from work. It was too easy! The very next morning before I even left for work, he had already called us to let us know what the problem was (winch was wired wrong) got approval for the repair, and said I could pick my jeep up in the next 30 minutes!!! He was professional, polite and prompt and I left feeling like he really cared. It made my day and I want to share this experience because Brandon's above and beyond demeanor needs to be recognized. I asked for his card so I had his last name and share this experience. Thanks Brandon Cromer--I know who to call next time!!!

It's just me, so I downsized from a new Tiguan SUV lease to a straight purchase of a certified pre-owned Passat. Best choice I ever made! I travel back and forth from Florida and Kentucky. This car is great on the highway - performance, handling, and fuel economy (which has, quite frankly, amazed me). It's roomy inside (and I am a big guy) for me as the driver and has plenty of room for stuff, including the rear seat accessibility that greatly increases the trunk functionality. The certified pre-owned program from VW adds two (2) years of full warranty. Lastly, the HVAC system is efficient - something we really need in Florida.