This was the best experience I've ever had purchasing a vehicle after almost 40 yrs. of driving. I was a die hard GM person since my mother retired from there but I wasn't happy with their latest move on layoffs so opted to look at the Mazda and Subaru recommended by my son. I had such a good time with their sales staff, I felt at home and they all treated me like I was special even talking about small stuff that we can all relate to. I recommend them Very Highly!
Just turned 300000 miles Dec 2018
by Yota from Cleveland, Mo
December 30, 2018
I do all of my own service. Here are the known issues with the 06 Jetta TDIs:
1.) Cam will wear out even using VW TXT505.01 compliant oil. Do it yourself for $600 or pay dealer $2700. Ours lasted longer than most at 169k.
2.) AC will become intermittent. Do not pay for new AC compressor. Buy new RCV (unloader solenoid valve) it begins to stick over time and time and any AC shop can do it with recharge in 2 hours. Part is $70.
3.)All have a defective wiring harness for air bag under passenger seat - $220 dealer fix
4.) 5 speed manual have a dual mass flywheen that will distort due to the rubber mount between. Vibration and chatter will be symptom. It is a pain to replace by expect it by 180k miles
5.) If you buy one out of a hot area the headliner will recess on the pillars and the dash control buttons if of the black style will be sticky and nasty.
We have had 3() 06' Jetta TDI's as my wife does home health and puts on a lot of miles. First one new then 2 used ones. We have a spare purchased with only 58k miles and ready for when this one dies or gets wrecked.
We purchased a used Mitsubishi Mirage for our daughter. The process was the easiest I have ever been through buying a car. We had some issues with insurance which caused us to have to redo all of the paperwork later in the day. They were willing to help us out with this issue and it was amazing. I definitely will return when in need of my next vehicle!
My top choice of SUV
by BruceC from Lawrenceville, GA
November 13, 2018
The Touareg is the best possible mixture for me. It has an excellent full time 4 wheel drive system that is smooth operating (you don't know it's there until it performs magic) and works very well for light to medium duty off-road use. It also has a high quality comfortable interior that feels more like a Mercedes than a VW. It is a quiet highway cruiser for all day trips with road noise well muted and seats 4-5 people comfortably. The styling is very clean without all the creases and angles so common in many Japanese SUVs and is fairly rare such that you don't see yourself coming down the street every minute. I have owned 3 over the last 10 years and they have been quite reliable. I purchased a new Acura RDX and had it for 8 months and it was a fairly nice car but did not measure up to a Touareg so I traded it in for a lightly used Touareg. The only downsides to the Touareg are that a) it is not being imported into the US after 2017 due to poor sales volumes and b) it doesn't get the best gas mileage. I am seeing 19-20 MPG around town and 24-25 highway which is above it's rated MPG but not as good as some similar sized SUVs.
Patrick and Wes really made our purchase process very easy to deal with. They also helped us to get the best deal without being pushy. when we went for test driving it was a very cold day and the vehicle was inside pre-warmed waiting for us at the time we arrived, Patrick took the time to explain all the features of the vehicle and made it funny to keep the attention of my children. Highly recommended place to shop for a new or used car. Thank you
Wow. Lots of options for the price
by zen4tina from Coolidge, AZ
January 14, 2019
The R line trim is so stylish and all the customizations through the car are amazing. It's going to take me a month to go through everything.
I got recall notice from Volkswagon, I called Hatfield Volkswagon, got an appointment and showed up. They fixed the car in a short time and I went home. Everything went as it was supposed to go. I couldn't be more pleased. The guy at the reception desk was very helpful and professional and got everything going smooth.
Enjoy the ride
by Happy girl from Yorktown va
December 2, 2018
I like the feel and look of this vehicle. It drives very smooth. I was surprised to have to make repairs so quickly especially with such low mileage. Everything was covered under my warranty so that was nice. Over all it’s a nice vehicle. I get compliments on it all the time. I love how much space is in it.
From he first time I spoke with the staff in what I was looking for they were able to accommodate my needs is a fast and efficient manner. Derek Hall was a great sales rep and was always quick to return my messages even on his days off. Highly recommend the Byers Import Team
Spacious classy car
by Shannonspino from Brunswick Ohio
January 4, 2019
I love the space this vehicle has. 5 adults fit comfortably and I get compliments on it all the time! Drive smooth and love all the features VW offers
I am moving to a mountain town in Colorado and told my Audi salesperson that I wanted to sell my RS5. Needed more practical car. Since same dealer sells VW and Subaru this was a one stop shop. Collin Woodford in Vw introduced me to tha Alltrack line. Loved it. He found one with a manual...not easy today. This is my Sixth car from Byers in last 15 years or so. I will probably keep using them for purchases even from Colorado.
Best car I ever traded in.
by Horsegirl3 from Grand Junction/Mesa Colorado.
January 12, 2019
This car was perfect for me! It got insane fuel mileage (TDI SE with manual transmission). It could be a grandma car or a fun sporty I wanna race car. My husband wanted me to get a vehicle that could tow our boat and get through snow better. So off it went. Might be my dumbest trade in ever.
Had a great experience with Tony Thacker. He responded to my inquiries very quickly and was very open and up front. The vehicle is great, and he made it all very easy. I appreciate the transparency and courtesy we were shown. I would make the two and a half hour trip again for another vehicle.bjd
The last great VW-HP sells cars, Torque wins races
by FLYNT TREG from Lewiston ME
November 24, 2018
I purchased this 2016 TDI LUX T-REG ’new’ with emissions update in September of ’18 after researching and looking for nearly a year. At nearly 22% off of the MSRP and with 1,000 miles on it, I’d say I got a deal. This is authentic VW engineering, including that unique and comforting ’thud’ you hear when the door closes. I am a brand junkie for VW, having previously owned a VR6 Passat and a VR6 CC. I veered off to a Volvo but am now ecstatically returned to my favorite driving machine. This thing is a tank, and while the horsepower may not seem as compelling compared to other vehicles, it is the torque that makes the huge and most important difference. As a friend said once, ’horsepower sells cars, torque wins races’.
Sean was great to deal with and I never felt any pressure whatsoever during the buying process. He even has one of the service guys come check out the car to make sure it was good to go before we took it off the lot. I will definitely be back for my next purchase in the future.
by Daddy from altoona pa
January 1, 2019
This car met my needs at the time. I have needed a car that got good gas mileage and was not a prius. this filled the need. the vehicle is sneaky fast (it’s not camaro but comparatively)
I worked with Sean on a new purchase and subsequent trade in of my old vehicle. Sean made certain that I got the vehicle that most suited my needs and requirements, he also got me a great trade in deal on my Audi. I would not hesitate to recommend Sean to anyone in the market for a vehicle, in fact I actually done that on my way home with my new GTI!
My buying experience was way more pleasurable than I have had at other dealerships, and I intend to use Byers for all future purchases.
Go and see Sean if you want to be looked after!!
Car serves as a great commuter car for me
by Jackie 289 from Chicago, Il
December 10, 2018
Car gets over 475 miles to a tank of gas. Very few maintenance issues if any. Has heated seats, mirrors, apple linked radio. Great car for the money
The staff at Byers is the best! We have worked with Sean McKinney for our last 3 vehicle purchases and had a fabulous experience every time. Every time we stop in for service he remembers us and says hello! I definitely recommend them.
The Tiguan is a great car with many uses.
by LDG from Denver, CO
January 7, 2019
The Tiguan is just the right size and maneuvers well. It is good looking and performs well too. It is great for hauling things around and handles very well. It is an all around excellent car.
I dealt with the salesman Sean M. when purchasing/leasing 2 times now and the entire experience has been excellent! He was very personable and helped get me into the car I wanted at the price I wanted both times! Definitely exceeded my expectations of the dealership / car buying experience!!
Gorgeous inside and out!
by Happy Camper from Minneapolis, Mn
December 24, 2018
Quiet, responsive, intuitive, luxurious! I have had other SUVs before, but this one is by far my favorite! The interior like room is phenomenal, and the third row seats work well for the largest of men.
Couldn't have been easier to purchase a vehicle. Great atmosphere, helpful associates, great selection. I would absolutely recommend Byers to anyone looking to purchase a vehicle, new or used. I obviously don't need a car anytime soon but they have got a customer in me for life just because of my experience.
No major problems
by Joe from San Antonio texas
January 3, 2019
I feel that this car is great for the money, it smooth fast comfortable quite and has nice features such as back up camera and nice touch screen.
I got an 2018 Audi A4 from the Audi Columbus (Byers Imports) dealership. Its a 5 star experience ! I worked with Rachel Paskey and I was very impressed with the level of professionalism and customer service. Definitely recommend !
Insane fuel economy
by Cuse22183 from Tallahassee, fl
December 5, 2018
Fuel economy exceeded 50 mpg on the interstate over a four hour road trip, typically 40+ mpg in city commute. The turbo and manual transmission provide a fun drive
10/10! The process was easy the customer service was excellent the staff top to bottom were knowledgeable, attentive and incredibly helpful. Greg Higgins was professional, helpful, and applied zero pressure to the transaction. I love my new Subaru and will be returning for all service needs in the future.
More vehicle than I even expected
by Treeman from Fayetteville Ga
December 14, 2018
I shopped for several weeks until I found a 7 person SUV that I thought would have great value. After driving it for three months I am still thrilled. SE with Tech gives me more tech than I have been able to process. The apple car play with Waze is a great tool. Comfortable, quiet, extremely roomy and compliments all the time on exterior and interior appearance. Not a self driving car but with driver assist and all the safety features it is the next best thing. Oh and good mileage as well consistent 24-28 overall. easy access to 3rd row seat that actually has room to place your legs and is even comfortable for two adults.
Sean is absolutely the best! He was genuinely kind, helpful, and knowledgeable in regards to his assisting me. It was good time working with Sean!
I have the highline model, very comfortable.
by Mike82 from Abbotsford
December 3, 2018
I love all the options , 1.8 litre turbo gives you power when you need it but gas mileage . Also has a great fender sound system
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