I do know what can be said of Nancy. She is not only personable, but attentive to every need throughout your purchase experience. Love Pacific Volkswagen and LOVE LOVE LOVE Nancy.
Best car I ever traded in.
by Horsegirl3 from Grand Junction/Mesa Colorado.
January 12, 2019
This car was perfect for me! It got insane fuel mileage (TDI SE with manual transmission). It could be a grandma car or a fun sporty I wanna race car. My husband wanted me to get a vehicle that could tow our boat and get through snow better. So off it went. Might be my dumbest trade in ever.
Susan Ahn at service made me feel welcomed and she took care of my car quick and showed professionalism. She got my car in for service and got me in a rental until my car was ready for pick up. I was in and out of there when I dropped my car off. I would recommend others to go there.Thank you, Ms. Ahn for the excellent service.
Terrific car for local commute and about town.
by TheDuke77 from Palo Alto, CA
November 14, 2018
Great car from the legroom, folding seats, styling, and quality. It's a winner. I love that it's the same as a VW Golf but electric!
I want to start off by saying this is the very best customer service I have ever experienced. It started off by emailing Kit Chieng, email@example.com late in the evening about a certified used car online. He responded quickly and quite a few times to answer all of my questions (even gave me the internet price via email). I emailed the following morning to let him know I was going to be there in about an hour. He told me was out that day but that Zorik Garibyan could help me.
My husband and I pulled up about 9:45am. I checked my email and saw that Kit asked if I could wait until about 10 as Zorik had an appointment. No problem, i thought, we can look around. When someone asked if I needed anything, I let them know I had an appointment with Zorik at 10 and they said "Oh let me get Taylor, he is going help you". I was surprised that the person I just happened to talk to in the parking lot knew I was coming. Taylor Ngo introduced himself, confirmed the car I was looking into and had someone look at my car for the trade in value while we took a test drive.
Taylor was amazing during the test drive, explaining all the extras in the car and allowing me to take all the time I needed for the drive. I knew I wanted it (2016 Q3 with 10k miles!). He took us to met Zorik but not before throwing my husbands trash away and getting us water. Zorik was so friendly that he made the numbers all seem so easy and painless! After the necessary time with Zorik we were taken to the lobby to enjoy the water/coffee/snacks while we waited for the finance guy. Taylor came to check on us and see if we needed anything and assured us the car was being cleaned and he would assist us with the removal of the items from our car to the new car. We met with Ricardo "Ricky" Orozco and signed all the paperwork. He was very nice and we enjoyed hearing about his work with Audi.
Taylor collected us and took us to our new car to show us some more items. It was sprinkling and I had to have my drivers side door opened while he showed me one or two things. He said I'll be right back and went to get a towel to dry off my door. WOW! He climbed in the back and continued to show us everything. Answered all our questions, gave us a beautiful box that held our key and another beautiful box with Audi leather key chains.
All in all, I felt like the most important person that ever walked in those doors by every single employee I encountered, even the sweet girl at the desk. My husband bought his GTI at the DTLA VW and he had amazing service there as well. We will make sure that DTLA VW and Audi is the only place we shop or recommend!
by Alex from New Jersey
December 22, 2018
Very quick car and very comfortable. I can average about 35mpg on the highway while still being able to speed down the road. This is the most practical and fun car you can get for the money.
As promised, the lease paperwork was all ready, car delivered to the house. Great team and service!
It is the most fuel efficient/comfortable cI've ha
by Brandon from CHILLIWACK
December 31, 2018
The Wolfsburg Jetta comes at a very affordable price as well as being well equipped!! it comes with app connect which is incredibly useful. Best of all I enjoy how much torque the 1.4L produces, which gives it such good fuel economy!
My dad and I went into the used dealer ship knowing what we wanted. We saw a car online and came to check it out the sales man wasn't pushy they gave us complementary refreshments and snacks. The president of the business showed us photos of all the wonderful people he knows. My father and I had a wonderful experience here at the dealer ship. They helped drop the price from our car and we now have a great running car that is clean, engine is in great shape, I love the car thank you to C H auto for our amazing experience!
Love this Car!
by Ty’s Mom from Sebring, FL
December 5, 2018
If there was one thing i wasn’t sure about it was the black wheels instead of fancier chrome ones. It handles great and has enough pick up to pass cars. It came with turbo engine. Good gas mileage also. Mine came with blue tooth installed and sound is better than a lot of blue tooths in other friends cars.
Had an appointment to review my options about my KIA Optima. Was in a very tuff situation with over miles and my credit. Initially tried to get a KIA but ended up going to Volkswagen. Miguel and Isaac are a great team. The kept trying to find solutions for me. Yes I spent all day at the dealership but drove away in a brand new Jetta. Thank you for the hard work and dedication.
Spacious classy car
by Shannonspino from Brunswick Ohio
January 4, 2019
I love the space this vehicle has. 5 adults fit comfortably and I get compliments on it all the time! Drive smooth and love all the features VW offers
My 10 year old car was giving me major issues and as much as I liked not having a car payment, I knew it was time for me to let it go. I went to Galpin and was helped by Eric Menchaca. He helped me narrow down my options and got me the payment I wanted. I had a great experience overall and I'm happy with my purchase.
Lots of pick-up, room for my 3 tall boys! Love it!
by OGN-VA from Norfolk,VA
January 5, 2019
It feels like a luxury car with the smooth ride and great pick-up. I love driving it. My family of 5 fits in it, including my husband and 2 boys who are all over 6 feet. Love the interior, the back camera, the sound system, and most of all, I love the reliability of my Jetta along with the fuel efficiency. Totally recommend it!
Just wanted to give a big thanks to Mike Mehdipour and Jose Gonzalez for helping me out in obtaining my brand new 2017 Tiguan and trading in my Scion. They both made the process possible, painless and were very patient with me after being there for hours and past close time. Mike was very helpful and informative which made me feel comfortable with him and guided me in the right direction. I believe that is important when making a car purchase. He was also generous enough to make himself available to assist me with anything that would arise regardless of what it was, including making a service appointment. After having many experiences with different dealerships, Galpin Vokswagen has been the best!
by Daddy from altoona pa
January 1, 2019
This car met my needs at the time. I have needed a car that got good gas mileage and was not a prius. this filled the need. the vehicle is sneaky fast (it’s not camaro but comparatively)
Thank you Eulices Sierra for pointing me in the right direction and helping me buy my new car! It was truly you who made this a one of a kind, happy and memorable experience for me. Thank you so much for your expertise and patience! Had it not been for you, I would have never of even test driven the car I am now in love with! And thank you to Galpin Volkswagon for giving me the car I REALLY wanted! Evita Luna
The Tiguan is a great car with many uses.
by LDG from Denver, CO
January 7, 2019
The Tiguan is just the right size and maneuvers well. It is good looking and performs well too. It is great for hauling things around and handles very well. It is an all around excellent car.
I just wanted to share that both Don Rohde & Ray Fini were excellent to deal with at Galpin. They provided quality customer care and made sure I was taken care of. I would HIGHLY recommend them. I found a lease in my price range and the whole transaction was seamless and EASY. Go Galpin!
Most Reliable I've owned so far
by Paceman from Eagle, ID
October 28, 2018
I purchased sight-unscene; 148,000 miles and all. But the TDI is what sold me, and I'm so far grateful for the purchase. I've already put 3,000 miles on it (only owned for 6-weeks), but no issues so far, and I'm getting 35mpg average (most of my driving is city). Excellent car.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Impressive small SUV type car!
by S Wonder from Denver
December 6, 2018
I have an older large 4WD truck for my mountain adventures, and wanted a new smaller vehicle with all the bells & whistles for fun and more efficiency. A TV ad took me to the dealer, and I ended up with this great car that a friend also drives and raves about. I too am a raving fan, and have thoroughly enjoyed everything about it. Small but still sits 4-5 comfortably, with room in the back for take alongs. I went with the Wolfsburg edition for the extras and fun too. Well worth it and couldn't be happier. Worth a test drive at minimum...and now they are a little bit bigger. Enjoy!
Best experience - very fast, Greg helped me with everything i needed, financial manager found best financing solution. Nobody was pushy or tried to upsell, which was highly appreciated. Easy purchase.
Luxury at a inexpensive price
by KT from Henderson, Nevada
January 7, 2019
Beautiful car! I test drove it for 9 miles on the street then interstate. I had to have it so I got it!!! The performance, the color, the features, and everything about that car just fit my style. The test drive honestly is what got me. Also everything under the hood is placed in its own compartment and neat! All factory literally brand new with only 39,000 miles!!!!!
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