Volkswagen for Sale in Inglewood, CA

Ke'sean and his fellow staff members were extremely helpful in assisting me with the service and repair of my 2006 TSX. Thank you.

I do know what can be said of Nancy. She is not only personable, but attentive to every need throughout your purchase experience. Love Pacific Volkswagen and LOVE LOVE LOVE Nancy.

Susan Ahn at service made me feel welcomed and she took care of my car quick and showed professionalism. She got my car in for service and got me in a rental until my car was ready for pick up. I was in and out of there when I dropped my car off. I would recommend others to go there.Thank you, Ms. Ahn for the excellent service.

I love this dealership. 2nd lease I have done through them. Super quick experience with lending dept as well. Everyone is so friendly. I used the same salesman for both as I knew he understood I don't have a lot of time. He was so knowledgeable about all the cars and cars in general.

Although we could not "fix" the issue, I must tell you how great it is to interact with everyone at Pacific VW. Michael Sandoval immediately greeted me when I pulled up. When he went to bring my car to the back, Jonathan Rodriguez greeted me quickly and handled the paperwork and shuttles. As always, everyone here is courteous, professional and attentive. Michael was the first person who helped me into a new lease in 2016. He saw how distraught I was with the repair estimate and handled things right away. He was never pushy or sales-y. He was relaxed and engaged, interested in finding the best options for me. I hope Michael, Jonathan and of course Nancy continue to be recognized and rewarded at VW. I'm blanking on the shuttle driver but he was terrific as well. Happy employees make such a huge difference in the success of a company.

It has been a while since Jonathan Rodriguez handled a service request for my Beetle. He is my absolute favorite! Service is always busy and Jonathan is popular. I have been a customer over 12 years and there is no guarantee you will hook up with the same service associate. It was a pleasure working with Jonathan again. This was a simple left-rear bulb outage, however, it was caused by a burned-out socket. As always, Jonathan explained the problem, repairs, costs and time duration. The issue was resolved and I was on my way, confident my vehicle received high-quality service. Jonathan has that special touch that makes servicing your car effortless. Thank you Pacific Volkswagen for recognizing exceptional individuals like Jonathan Rodriguez and having them on your service team.

Jonathan Rodriguez has been my service writer for a number of years. When I has a mysterious cooling system problem I called him, and he was on it right away. He kept me informed as the problem turned out to be even more mysterious than I thought. They kept the car overnight and ran many tests, including road tests. Still a mystery. When I picked up the car the bill was $0.0. I asked Jon if there shouldn't be some charge for all the testing. He responded there was no charge because they didn't find the problem and fix it! My car was returned with all the usual checks, tire pressures set, and sparkling clean! I give Jon and Pacific VW top marks. There will be another chapter when the problem is resolved.

I found Ricky as a salesman very relaxed and not pushing me into a sale. His manager was a little more pushing and although I got a great car, I would have liked a little more time to process what was being offered as a lease. He was a little too quick to get me in a car, and wanting me to shake his hand before I can go and run the numbers. A little more romancing of me wouldn't have hurt in the manager's technique. However, I left the dealership with a car purely based off the relaxed, straightforward and friendly nature conveyed by Ricky. He has checked in with me post getting the car, which is a nice touch.

My experience at Pacific Volkswagen was absolutely incredible from start to finish. I was able to go to their location from Mission Viejo test drive a few cars, choose a car, get it financed and walk off the lot with a new lease in a couple hours. Thank you Robert Lozano I???m very satisfied with my new Jetta Rline. I really Appreciate the Follow up email and Phone call to ensure I was Satisfied with my New Car. Highly recommend. The service was incredible, the people were friendly and the cars are amazing.

Aaron did a great job helping me find a car that was in my price range and my style. Jason and Dane helped me get my payment down to what I was looking for and with great warranty. They are very helpful and are willing work with you. Overall the best experience I've had with a dealership and will recommend them to anyone looking for new or used vehicles.

Lino is the Service Advisor that I always call for exceptional service. For this visit, Wilbur took care of repairing my brakes. Thank you, guys.

I want to start off by saying this is the very best customer service I have ever experienced. It started off by emailing Kit Chieng, kchieng@dtlamotors.com late in the evening about a certified used car online. He responded quickly and quite a few times to answer all of my questions (even gave me the internet price via email). I emailed the following morning to let him know I was going to be there in about an hour. He told me was out that day but that Zorik Garibyan could help me. My husband and I pulled up about 9:45am. I checked my email and saw that Kit asked if I could wait until about 10 as Zorik had an appointment. No problem, i thought, we can look around. When someone asked if I needed anything, I let them know I had an appointment with Zorik at 10 and they said "Oh let me get Taylor, he is going help you". I was surprised that the person I just happened to talk to in the parking lot knew I was coming. Taylor Ngo introduced himself, confirmed the car I was looking into and had someone look at my car for the trade in value while we took a test drive. Taylor was amazing during the test drive, explaining all the extras in the car and allowing me to take all the time I needed for the drive. I knew I wanted it (2016 Q3 with 10k miles!). He took us to met Zorik but not before throwing my husbands trash away and getting us water. Zorik was so friendly that he made the numbers all seem so easy and painless! After the necessary time with Zorik we were taken to the lobby to enjoy the water/coffee/snacks while we waited for the finance guy. Taylor came to check on us and see if we needed anything and assured us the car was being cleaned and he would assist us with the removal of the items from our car to the new car. We met with Ricardo "Ricky" Orozco and signed all the paperwork. He was very nice and we enjoyed hearing about his work with Audi. Taylor collected us and took us to our new car to show us some more items. It was sprinkling and I had to have my drivers side door opened while he showed me one or two things. He said I'll be right back and went to get a towel to dry off my door. WOW! He climbed in the back and continued to show us everything. Answered all our questions, gave us a beautiful box that held our key and another beautiful box with Audi leather key chains. All in all, I felt like the most important person that ever walked in those doors by every single employee I encountered, even the sweet girl at the desk. My husband bought his GTI at the DTLA VW and he had amazing service there as well. We will make sure that DTLA VW and Audi is the only place we shop or recommend!

I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.

These guys are the real deal. Honest and no surprises. They made the car buying experience painless and easy. Great customer service and fairly fast in the finance dept. I will get my next car from this dealership. Thank God they are in my hometown - Convenient.

My wife and I were impressed time and time again by Santa Monica Audi, most recently by Tammy in the parts dept when she helped us order roof carrier bars and cargo carrier for our Q5. We were previously impressed by the service dept and our 10K service and before that we were impressed by the sales dept when we purchased our Q5 last year.

Odell Hadley provided me with excellent service. I would come back again for my next scheduled maintenance. I would come back again for my next scheduled maintenance.

Odell Hadley has serviced our VW Golf ever since we puchased it (from Santa Monica VW). We have always been pleased with Odell's work and delighted with the warm and courteous welcome he gives us.

Good service and attentive staff. The computer system was down, so it took longer than expected to get the service started. Happy construction is finally completed.

I just bought my wonderful certified preowned Nissan Maxima from Nissan Universal City. I really enjoy my car and I want to say my "thank you" to my sale person Zury and to the sales manager Mike Saklawe. These guys were incredible! Without them this purchase would not be possible - the car was really a bit too pricy for me, but Make was able to arrange for a very comfortable payment. Zury was very helpful and professional as well, there was no high pressure, but Zury made me feel very welcome, she made sure that I would find a car that I really like, she was able to accommodate my schedule and provide for a very smooth and pleasant car purchase experience. I would recommend this dealership to everyone . When you call there - don't forget to ask for Zury and Mike - you will get the most professional and ethical help in the industry! Thank you, guys!

I emailed and they called me back right after. Tonee was really helpful we made an appointment the next day . He answered all my questions and been really pasiont