I recently totaled my previous car and was out car shopping. The last car I had was a Volkswagen and I was very pleased with it, so I decided to stop by VW of Olympia to check out what they had.
They were extremely helpful in the entire experience. Arrius, my salesman, was wonderful. He listened to my wants and my needs in a car and found the absolute perfect match for me. The rest of the experience was streamlined, we discussed financing and was able to meet my every criterion in that as well.
Overall, very pleased with the outcome. I have had multiple questions since the purchase of my car and have had every phone call returned and every question answered. They are very thoughtful for spending the time to talk with me and make sure everything was in place.
This was a very pleasant process for myself I didn't buy a car but I went into the dealership and met with Eric Atkins, and he was very pleasant an made feel very comfortable, he gave me a lot of information about some of the cars while I decide which vehicle fits my price range and I look forward to returning and doing business with you.
Erick Atkins is the man! He found the perfect car for my family and within a day made it all come together. His commitment to his clients is amazing, and I cannot express the quality of people and services that VW of Oly has. Everyone is extremely knowledgable, respectful and friendly. I highly recommend VW of Oly and Erick Atkins.
Great team! My husband and I bought our 2010 Honda Civic Hybrid from them last year and it has been an awesome car! They worked with us to get a great deal on it with payments/interest as low as possible. We appreciated how up front they were with us without being pushy or making us feel like they were just trying to make a sale. Would definitely recommend them!
We bought our 5th or 6th vehicle from HOF and had a pretty good experience. It is always a challenge to meet on price but that seems to happen at all dealerships. Our salesperson was kind enough to bring the final paperwork to our home since we were unable to get to the dealership during their regular hours. (We live 2 miles from them.) If you need a vehicle ask for Raj- he delivers old style customer service like courtesy phone calls and he always follows up on email.
The employees are awesome! They worked out a price for me in the car I REALLY REALLY wanted, and that alone made me feel a lot more comfortable. I was actually praying that they were not going to tell me, "Sorry, we can't give you a better price but, we can put you in a different car." No one wants to hear that, especially if you have your heart and mind made up on specific one. The sales professional that helped me went out of his way to get me the car and knew a lot about the car I was buying. Thanks for making it fun and easy to buy a car.
We came to Car Trek looking for a used car I had seen online. Todd helped us with that exact car without any hassle or any pushiness. He went above and beyond to help me get the payments I could afford and made the process smooth and simple. We will definitely buy from here again. Their customer service is over the top. Thanks again Todd!
I bought a used car from them. Very friendly staff and I was out of there in about an hour after all said and done. I came there for a specific car that I saw online so it was quick. Not a fan of the financing terms but that’s not necessarily the dealerships fault. My credit wasn’t the best and the car I was financing was a 95 but overall I am pleased. :)
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