Quick & Simple Experience with Great Customer Service!
by NChand52 from DealerRater.com
December 5, 2018
Great team to deal with! I called ahead and Robert was prepared for my visit. Both Robert and David made the experience a personal one. It felt like I've knew them for years! I will definitely be a repeat customer in the future and will recommend Certified Benz and Beemer to friends and family. Keep up the great work!
Many issues!! Electrical & transmission
by Karen R. from Salem
November 2, 2018
Beautiful. comfortable, great options. I thought I would be a Volvo client for life, But... It was a Service Nightmare!!
Favorite worst car I have ever owned. I really wanted it to be a better experience.
I stopped by to view your new inventory and was greeted by Ed Himes. I must tell you this is the best experience in my 65 years of buying cars. Edward is a true example of what it should be. Rudy Bickel
by Bill from Kennesaw ga
October 30, 2018
It's a volvo. What more can you say. best built car on the market. Looks and drive like no other car. Have owned a volvo for over 30 years and have never been disappointed.
All of those you come in contact with at this dealership treat you fairly respectfully non-stressful this is a unique experience as I have been purchasing vehicles over 50 something years. My hat is off from the person sweeping the floor so that wonderful finance lady and the door was open to me by Nicholas that's how it all started it ended with a successful handshake of the manager. thank you Nicholas and any and all that I come in contact with seeking a vehicle, I will send them to you, you'll do the rest
Really loved my Volvo but just too many issues
by Magnum LS from PA
October 28, 2018
I bought a 2016 XC 90 T6 Momentum new from the dealer in Jan 2016. I loved it so much in the beginning. It was smooth and quiet and I knew it was one of the safest cars out there. I have 3 kids and we used it as our primary car for family vacations, visiting family out of state and local everything. I am a true soccer mom. But gradually over the al most 3 years we had it it was one thing after another. Some small some major. Tons of recalls and updates. I love over an hour away from the dealer and they were great about getting me a loaner car. But I basically took a full day and sometimes two out of my week to drive it there, wait on it or go do some shopping for a day while it was fixed or updated. Several times I had to leave it for more than one day. Air conditioner never worked good. Was super loud. Defrost only worked on max and was too noisy. Engine would skip out and had the spark plugs serviced or replaced multiple times. The most annoying was this rattle in the front passenger door that sounded like something was loose in there. When you at in that seat it made yo nuts on a longer trip. I asked to have that fixed and after checking it out for a few hours they said after 12k miles that wasn't covered and its would be my own bill. This was my husbands last straw. But I still tried to hang on.IT also had a leaky coolant hose once while my husband was over an hour away at a soccer game with kids and it broke down on the side of the road and had to be towed. I had to go get him and we wasted an entire day. the Biggest issue was the engine light came on multiple times. Each time I would take it in and a few times they said it needed spark plugs and also that they were awaiting a service update from Volvo and actually didn't know how to fix it! while the light was on the engine continued to perform less and less powerful and finally the warranty went off at 50k miles and I was at daughters senior photo shoot an hour away and it smelled awful of smoke and burning. I had to take it back to dealer and they found a hose was leaking coolant again. But engine light was still on and I didn't feel safe driving it. I wrote to Volvo Corp. and complained that now I that the light was on all the time how do I know when a new problem arises that it isn't a new issue? and it isn't covered under warranty anymore so it had to be fixed. They replaced fuel injectors spark plugs AGAIN and said they did a lot of work on it and it was covered. Which I was happy for. I had a new loaner for almost 2 weeks. My husband and I were just over it and finally traded it in on an Audi Q7 this weekend. They need to get this car improved. Maybe the 2017 or 2018 models are better.
Great customer service from Nick. Very easy to deal with, did not have to haggle pricing and would buy another car from him in the future.
It pays to research on Cars.com....
by Volvo Lovers from VA from Virginia
October 23, 2018
We were searching for well over several months for a used, specific Volvo XC90 trim package under a certified program. Our research on Cars.com paid off as we spotted a great deal in a neighboring state (worth the 90 mile drive) and the sales team from sale rep to management were superb. It was perhaps the smoothest and most pleasant dealership experience we've ever had. Car is in pristine condition, it's well covered by the certified warranty for several more years and we just took it on a family road trip and realized, THIS was worth the wait and research on Cars.com, which is our go to site for cars for the whole family.....
The whole experience was awesome! Everyone there is very accommodating and straight forward. It was a very enjoyable experience when it isn???t typically that way. I will come back to purchase my next and all future vehicles here!
Beware many kinks
by Bats from Bushkill, PA
October 19, 2018
Outstanding vehicle on design and safety but way to many bulletins and recalls...The lack of Volvo to keep their customers informed to repair minor issues concerns me.
This vehicle had everything we were searching for in the price range we desired. Since we were still under warranty, we had a problem with the sliding of the second row fixed. All is well and we are enjoying the excellent performance of the car.
What a fantastic car buying experience! Goldie’s had the exact SUV we were looking for with super low miles. It was practically brand new. This was our first time buying a vehicle from Goldie’s and we will be back. Their philosophy of a lifetime customer not a one-time customer runs true throughout the whole experience. John was incredibly easy to work with. He is very kind, thoughtful, and patient. The no pressure environment is a welcomed change from my prior experiences with other dealerships. The best part is when you shop with Goldie’s you are supporting a local family run business who truly care about their customers. The next time you are looking for a quality used car give Goldie’s a try and ask for John, he’ll take good care of you.
by Lin from Los Angeles
December 3, 2018
This is my forth Volvo and i love it very comfortable and for long trips good gas mileage smooth ride and very roomy i am very pleased with my Xc90
My duughter recently moved to Phoenix and I was looking for a good used car for my use and a back up car for her. I purchased a 2010 Audi A5 convertible. I never seen the car except from photos before I picked the car up. There was a small mechanical issue with the top that was fixed by an Audi dealer. I have a great car purchased without physically driving or even seeing because of the great sales people especially Robert Mills.
Love Volvo - LOVE this Vehicle
by V4L12 from Grand Rapids, MI
December 29, 2018
Comfortable, Quick, Amazing Technology, Beautiful. True to Volvo standards for performance, reliability and ruggedness with all the interior, luxury refinements that make it well worth the price.
Was working with the staff fo weeks. Was looking at a Santa Fe and a Tuscon. The sales team was very kind. Thank you to Joe. He was very flexible and helpful. The pricing was great and we got a really good deal. Walked out the door with a Brand new Hyundai Tuscon Limited Ultimate!!! I would really recommend this dealer!
I Love my XC90 vOLVO!
by Boston Mike! from Memphis,TN.
January 10, 2019
This is the Best car I have ever owned! The best driving and most comfortable car I have ever driven. Thank You again Volvo!! Outstanding
This is my first time purchasing a car on my own, and I connected with Judson after seeing the car I am interested in online. He patiently answered all my questions and followed up with all information I requested. I also had the pleasure of interacting with Sales Manager Joshua who was courteous, professional and further explained how Volvo Cars of Phoenix finances cars. I thoroughly recommend considering this dealership for your next car purchase.
Most enjoyable new car I've ever owned
by Redmoose from Wantagh NY
September 25, 2018
This car has every option and they are all fabulous
The interior is impeccably designed
Seating is very comfortable Sound system is out of this world
THE BEST !!
Purchasing was easy and not high pressure. Kim Knorr was great to worth with. I was able to leave and think about it overnight without the pressure. I???m very detailed and this allowed me to work it through in my head. The location is beautiful and my car is fantastic as well with a great warranty because it was certified Pre-Owned. Pleasantly surprised with Volvo as a brand honestly.
Most luxurious Volvo I’ve owned
by Volvo Familu from Saint Petersburg, FL
January 1, 2019
This car meets my families needs. It has a great infotainment system. The chairs are comfortable and it has a lot of safety features. The XC90 T6 suprisongly has a lot of power for a 4-cylinder.
Without question the best car buying experience I've ever had. I've purchased 3 Mercedes and an Audi plus other brands. Kevin Wallace was the best most professional, warm, experienced sales person. No pressure, only customer focus. He went above and beyond. I drive 30+ miles to this dealer. Best Volvo dealer in the Valley.
by Loulou Miller from Leesburg, Va
November 20, 2018
It’s the most beautiful car out there. Comfort, luxe and quality!! We owned the first one when it came out and now this newest! I have converted a lot of people to this beauty.
Great dealer. no presure. very knowledgeable. i would say the best new car buying experience i have ever had. Kevin was the best salesperson. Came for one and bought 2
by Njhero from Wall no
January 12, 2019
Between check engine lights and massive water leaks and worn out brakes at 20k miles this truck isn’t worth the hype. The made in China stamps I see on a lot of the interior parts confirm this thing is cheap. The dash board leather peeling off and did mention water leaks. Also still uses too much oil,factory says pistons and rings are no good oil light comes on.
I just had my new Volvo XC60 in for a minor warranty repair. My service advisor did an excellent job of handling the issue and keeping me informed of the progress on my vehicle. II would highly recommend Volvo Gilbert for any service or maintenance work.
Love the style and simplicity of the Volvo XC90
by Kathy K. from Hillsville, VA
November 8, 2018
I traded my Range Rover Evoque for this vehicle and this vehicle has everything I loved about the Range Rover and more. The driving experience and comfort of this vehicle is amazing. The simplicity of the touch screen is a definite plus as well as all the other features. It's a very modern, fun vehicle to drive.
I just had the best experience ever when purchasing my new Volvo. I have never owned a Volvo before, but I will be a Volvo person now!! I have had Lexus, BMW, Cadillac, Lincoln, Ford, Honda and I trade my cars every 2 years. This dealer was the best!!! Kevin (my salesperson) was very nice and no pressure, Dan (the manager) was very helpful and wanted to give me the best deal. Rick (service) is very nice and gets things ordered and done quickly. I highly recommend!!
Great fun and great value!
by John Astro from Antioch, CA
October 30, 2018
I have had this car for about a month now, and I love it. I went for the 316hp T-6, and I am glad that I did. It is fun to drive. I got it with the air suspension and when you put it in Dynamic mode is does not feel like the 7 passenger SUV that it is. That "can do" spirit from the supercharged and turbocharged 4 cylinders mated with the "I got a gear for that" smooth shifting 8-speed automatic just makes you smile. It feels and handles like a sports car. The Bowers & Wilkins stereo is worth it! I hear sounds from old tunes that I have never heard before. I got a great deal on it as well. It is a luxury car and worth every dollar! PS - it is also my truck, I haul stuff in it and with both rear rows folded a lot of stuff, and it cleans up great for a night out.
Excellent service from Mike. He inspected the vehicle and explained what needed to be done and what did not have to be done. He stayed with the quote. The work performed by the mechanic was great. Very pleased.
by JB from Birmingham
January 5, 2019
I drove this car for a day, was really comfortable, easy to drive, super cockpit and great ride quality. The new modern look makes it a car you really feel proud to drive. Well done Volvo
Several items were corrected on my car and one of them was changing the battery under warranty. 4 weeks after replacing the battery, I was having problems with my car starting. I needed my car serviced quickly because I am planning on doing a lot traveling during the next 2 weeks. I took the car to a different dealership. The problem turned out to be the battery was not installed properly. The wires were just placed on the battery and not tightened on the battery. The wires were loose and coming off the battery. I would give them a 1 star for this service but they did other work on the car. Despite being located 2 blocks from my house, I will not be taking my car there anymore.
LOVE MY VOLVO
by Nedyat from Milwaukee, WI
August 27, 2018
Love it, We looked at every SUV imaginable and never considered this Car after looking at it and driving it we were sold. It is EXCEPTIONAL in every aspect. We have had so many compliments since purchasing this car. Can't say enough I think I might own a VOLVO for the rest of my life.
Highly recommend Barbara. She is the internet sales person and this is the second car I have bought through her at Arrowhead Cadillac. She makes it easy.
by mbolgb from long beach, ca
January 10, 2019
The XC90 is a beautiful and functional SUV. There is plenty of storage space, seating is comfortable, and the large screen is very functional. The cameras are extremely helpful. I am so glad I purchased this car.
Great service experience at Audi Peoria. Clear expectations were set and executed. They answered all my questions and even a few I didn’t realize I had. Best of the best!
by JD from Oriental, NC
August 22, 2018
This is precisely the automobile we have been looking for to replace our SUV. Easy to drive. Great technology. Great safety features. Nice styling. Extremely comfortable seats as well as climate control. Love it!
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