oVERALL, THE DEALER PROVIDED ENOUGH INFORMQTION VIQA OUR COMMUNICATION THAT I WENT TO THE DEALERSHIP FOR A TEST DRIVE.
I did not end up purchasing the vehicle due to the carfax report though would ceratinly consider retuning to the dealer due to the pleasurable experience
Exceptional support from the sales staff (Sandy Stein) and the GM (Barry Goodman). Fully explained every aspect of the cost, car features, lease details, etc. This is our 7th car from 128 Volvo and the team there is the primary reason we return. There are many other vehicles we could choose, but we choose 128 Volvo due to the service and family atmosphere from Barry and Sandy.
Service department was very attentive and handled my concern in a very expedient manner. The service manager was very good about communicating options and the waiting area was very comfortable with nice amenities.
The Sales Manager, Rich, was knowledgeable, professional and courteous.
Their whole approach was positive, and made for a good buying experience.
I would recommend trying Danvers Volvo, if you are in the market for a Volvo.
My sales agent Driton went above and beyond to get me into the vehicle that I wanted. He located the vehicle on a boat coming from Sweden and arranged for it to be delivered to the dealership. He made every step along the way pleasant and easy. I would highly recommend this dealership and my salesperson, Driton.
Quick and professional service by whole team at dealership for flat tire in pothole - Sunday afternoon. Towed for Monday fix. Covered by protection plan. Dealership co-ordinated everything. Seamless and hassle free.
Driton Alui, was our sales person and we purchased three cars with him in two months! He was excellent in expanlaning new details of the 2018 models of the cars we were interested in. He was simply the best sales person you could have ! Never pushy! Answered questions and concerns and if he was not sure,no issue , He found the answers for you !We felt good in his awareness of what we wanted and the ease in making the sale go well! No back and forth or I will have to ask manager etc. I appreciate a more simple plan and honest answers. Thankyou Driton for making this purchase enjoyable! Anne Shore
Bought a V60 after exhaustive research. This is a great car. The buying process was smooth and professional. Located the car on the web and contacted them. They immediately got back to me, we arranged a test drive,(which was as long as I wanted) and started discussions. They handled the paperwork and guided me in what I had to do. AJ was a great guy to work with. Strongly recommend the dealership and the car!
I recently purchased an new Volvo XC90 from Volvo Village of Danvers, MA. My shopping and purchasing from this dealership was nothing short of smooth and easy. I was greeted immediately by a friendly sales associate named Tim. He showed me different models, explained features of each and offered me a test drive on the 1st day. On the next visit, I was offered a prolonged test drive, and kept the vehicle for an entire afternoon. When I decided to move forward with my purchase, I called around to check prices. This dealer did not have the exact specs that I wanted in my vehicle, so they were able to get exactly what I wanted from another dealer. The price I paid was most like the best I could get, based on my phone calls. Within a week, I had the exact vehicle I wanted. I did go through a pitch on the additional warranty insurance, but I did not buy it and did not feel pressured to do so. The vehicle was immaculate! The sales experience was much less painful than anything I've ever been through. I'm totally happy with my decision.
They had the used car I was looking for at a fair and reasonable price. Sales staff did a great job answering my questions about the car and we were able to get a deal done. They treated me fairly and with respect through the whole process. I would have preferred if we could have gotten to our final price sooner, but I guess thats how negotiations always go. Overall very satisfied.
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