Used Volvo for Sale in Merrillville, IN

Great deal and quality work on perfomance upgrades. Some upgrades you just need to have a Dodge guy or the dealership. Worth it. And they have great rentals.

Have not owned the car long but so far am happy with it overall. I’m not thrilled with the console design - awkward compartments and frustrated with the blue tooth - sometimes it connects sometimes not. Car rides nicely and is comfortable and love all of the safety features.

Having lived in the area for many years, up until this past week, we have not had the pleasure of purchasing from this dealer. We stopped by on a Saturday and were immediately greeted by the GM, Tony, who then introduced us to our sales person, Vince. We had some specific requirements for a used vehicle, including price, features and mileage. We were provided a couple of potential used Mercedes and decided to drive a 2015 C300 4Matic. The car drove like new, with most of the options that we wanted in our next car. Usually, at this point, this is where the fun starts. You know the drill. Negotiating back and forth, discussing trade in values etc. This was no different at Napleton. However, the big difference is it was obvious they wanted to sell a car and, of course, we wanted to buy one. After finally agreeing to an acceptable price of the vehicle, along with a reasonable trade in value, we were ready to complete the transaction, and pickup the car later in the week. To our pleasant surprise, they allowed us to take a loaner home, we left the trade in, and made arrangements to pickup the car later in the week. All in all, a smooth, easy transaction. The way buying a luxury automobile should be. While I am leaving this as a 5 star review, if 1/2 stars would be available, I probably would have given Napleton 4 1/2 stars. Why? One thing and one thing only. During the negotiations, the salesman will discuss with the GM pricing etc. He then returns with an "itemized" cost breakdown of the purchase price. This of course includes the obligatory "dealer documentation fees", which I have come to accept. However, there is a very vague line item on this cost sheet called "accessories". When I think of accessories, I think of additional after market add-ons. In this case, the only thing being accessorized is the dealership's profit. The $900 "accessory" charge could not be really explained, except to say that is is for something related to dealer overhead. While this ultimately was excluded from our pricing, my concern is that someone who is less informed or someone who is a neophyte at purchasing a vehicle from a dealer, would think that this is a required, legitimate fee. Napleton Executive Management: The above "accessories" fee diminishes the customer experience, proves that even with a luxury brand, your clientele is still subject to old school dealership tricks. And, generally disrupts an otherwise perfect customer experience. With all of that said, let me be clear. Napleton is a class organization, with quality people, fair prices and willingness to do what it takes to put you in the car of your choice. I highly recommend them. They will be my first point of contact whenever I am in the market for a car again and I will make sure that my friends and relatives also know that they should visit Napleton in Schererville for their new and used car needs. Hats of to Vince, Tony and Tracy for a job well done!

I just bought this car. Although it is larger than I was shopping for, it met all my requirements from a comfort, safety and low mileage (for a pre-owned vehicle).

Nick was very professional and thorough in explaining all issues with my vehicle. He gave a great price on muffler bearings and turn signal fluid (just kidding). Always a positive experience working with BMW of Schererville. True professionals.

My wife and I love it: comfortable, nimble, stylish, thrill to drive, reliable, designed for safety, comfortable for passengers, cargo space accommodates anything from grocery bags to lumber to dressers and refrigerators and large screen TV's. At home on the farm or on the urban eight lane expressway.

After only 5 months of owning a 2018 Alfa Romeo Stelvio, I've had to use this service department 3 times. In all, I can say it's been a satisfying experience. Every person I came in contact with was kind, informative and polite. The waiting room had comfortable seating, with a well choice of refreshments that included coffee, health bars, fruit and sodas. I was offered a loaner vehicle, but opted for a complementary driver that took me home and picked me up when work was completed.

Semiautonomous PilotAssist cruise control, Apple CarPlay, Head Up Display (HUD), and loads of safety technology are the features that make the Volvo XC90 stand apart from the crowd.

Michael is an honest man with a wonderful soul. He truly care about his clients well-being and the type of vehicle they drive off that lot in. It was such a pleasure conversing with Michael through business and ending in Making a new found friend😊. Im more than satisfied with my experience with him. He is the tip off the iceberg and anyone would be lucky to have him help them with their business transaction. Thanks a bunch.. more than grateful 😘

Like driving in my living room. Rear legroom may be more than front seat legroom. Premium sound (Bowers & Wilkens) features multiple options (concert hall surround-sound; stage or customize-able. Similar options for driving: eco (4 cyl); standard or Power (Turbo boost). Sleek, stylish exterior design. Interior features walnut inlays with Inscription model. Really classy. And incredible discounts available through TrueCar or direct from dealers.

Vince Fiore provided excellent customer services in my recent visit 6/28/2018 for lease of Mercedes Benz. He took care of adding new auto insurance to the current 2018 auto by phone, and made copies for his record and made a copy for me also, much appreciated. Very personable & friendly which is also very appreciated,, overall good experience

Style, safety and so much fun to drive. Car is fantastic. Plenty of room in back seat too. We have the Inscription version Love this car.

I recently purchased a 17 Infiniti QX60 from Driven Auto and could not be happier. I took the train from St Louis, MO to Chicago and they managed to pick me up from the station. Upon arrival, the vehicle was washed and ready for presentation. I was pleased after the test drive and purchased immediately. They even filled my tank to drive home! Thank you Driven team for your amazing service.

My Volvo S90 has many odd electrical faults, heads up display, when getting close to a vehicle in front with cruise control on some times the white car in heads up display disappears and also it as cancelled. The problems started with my car doors unlocking, the windows opening, and the boot lid open. Some times when I use my indicators to turn left the car slows. The radio cuts off. and many more faults. This car is still under warranty . And help would be great full

Super attractive SUV ! BUT , the headrests jam one's neck so far forward, it caused us neck pain, and the dealer ignored us . Any MD or Chiropractor would look at this seat profile and lament it . XC90 performs so well ! It is so lush so plush so atractive. But the neck pain is a deal breaker . Also just to change the station or adjust the fan/AC/heat is a 4 step process on a screen = major distracted driving !! Love 90% of this vehicle ; but the above is a deal breaker . Hope it improves for future or will never buy one again.

driving my new cascada jerry doig was wonderful wwould have all customers ask for him

Definitely exceeded expectations. I am continuing to learn of the superiority of this Volvo. I feel very safe in this car. The ride is second to none. Sound system knocks it out of the park!

I was looking for an Altima, everyone was very nice and helpful, no pressure, I just wound up finding the one I wanted from a private seller

The car is a very good car, runs smooth. Very quiet with the top up and down. Is a joy to own and never gives any issues.

Great place I live 45 mins away and its the only place ill go to ,I dealt with Cliff Hensley and Bill Kasanitz.....i hope thats right if not sorry Bill.They were great and so is the finance dept .I shopped at a few before i made the trek and it was so worth it ,its the only dealership that told me my fathers Z plan was better then rebates they gave me respectable trade in value and for not having the greatest credit a very easy purchase ,this place gets it !! Nobody wants to sit in a dealership for hours or leave not feeling comfortable ,Not the case here in out in about 2 hrs went from my 15 to a nicely equipt.18 F150 and loved it ....Ill be back for my wifes Bronco soon

I was in the Chicago area on vacation and had an issue with my Volvo which could have made it impossible to drive back home 700 miles away on Easter Sunday. Volvo of Orland park fit me into their schedule on a busy Saturday and diagnosed the problem quickly.

Love this car. Love the seats- they hug you. Love the drive. Beautiful classic styling. Simple dash controls. Responsive steering. Navigation easy to use. Nice sound system.

I stopped in to get an oil change on Saturday morning and Lee greeted me at the door with a smile. He was very professional He gave me a realistic time of how long it would take for my service. They got me in and out in less than 30 minutes or it seemed less than 20 minutes. I can say that he under promised and over delivered. This was my first visit there seeing that I was new to the area, but it won't be my last.

Perfect on mountain passes and does great in Colorado snow, gets great gas mileage. Plenty of space for taking the mountain pups along, safe and reliable.

Agile and responsive handling, relative quiet ride, 74 Db on Parkway. Excellent driver assist and warnings. Nicely styled with R-Design package, T6 with supercharger and turbocharger, all wheel drive with great sound system. Still in the Honeymoon stage. Can get excellent gas mileage, if you want that kind of thing, hehehehe.

Roger did a fabulous job of anticipating my questions and concerns and intuitively new exactly what I wanted in my new car. He was able to intelligently answer all of my questions and was focused and engaged throughout the buying experience. What started as a discussion regarding rim repairs for my preowned 2015 GT ended up with me rolling out of the lot with a brand new 2016 GT, all thanks to Roger. Tremendous salesman!

Drove a XC90 R-Design and liked this vehicle a lot. Seemed to have a great amount of rear legroom. Then we tried putting an infant car seat in the back. You have to push the front seat up so far that someone can't sit with their legs straight. Tried with a rear-facing toddler seat and the same issue. I cannot believe a car this big has this issue. So if you're looking for SUVs like this and you have a kid in a car seat, you may want to look elsewhere. We couldn't buy it due to this limitation.

I had the great pleasure of working with Marcus Lozano at Oak Lawn Mazda. Right off the bat, he made it a pleasant, personable sales experience. Marcus listened and met my particular needs to the highest standard--no gimmicks. I would definitely recommend reaching out to him for your next search. He's excellent!

If you are looking for a real safe, reliable, fuel economic, great autonomy, comfortable and user-friendly car, try one XC90 Volvo. I've been driving cars for more than sixty years in my life and only a few years ago I bought a C70 Volvo (hard top convertible) as a second car and felt in love with it. Then I decided to try one XC60 as our primary car. Then exchanged for another XC60, when we decided to stay with volvo cars. By the end of last year, we switched to one XC90 to test and are very happy with it.

I was only looking for a car with a Carfax report and this place had them. Online they have a good selection of cars. I did my homework online before going in. Before walking in I already knew what I was looking for (I had narrowed it down to two cars). From the time I walked into the dealer to the time I left, I felt welcomed. Everyone was nice and answered all my questions. My salesman, Siggy listened to all my requests and concerns. He was very helpful. I would recommend this place to anyone looking for a car.

Traded in a smaller car due to needing larger cargo space for handicap equipment. Larger size helps. Didn't want an SUV type because it is too high to enter. The Cross Country gives all the room of an SUV, just not the height. Also was chosen because of all the safety features, especially the auto-braking at low speed.

Bought my son a used 13 Honda civic lx for a great price! I would recommend this place to anyone looking for a great atmosphere while purchasing a car!

I love the car except for the seat settings. Being short I accidentally edit those every time I exit the car. Also, the pedals don’t adjust forward, so I had blocks put onto the pedals and left foot rest Service staff is inconsiderate and unresponsive

These guys were great. Mark was my salesman and he was awesome. We got the car we found via Cars.com, set up an appointment, and left with it. The entire process was easy. I definitely would recommend this dealership to anyone looking for a car.

I will never buy another Volvo. I have a 2015 Volvo V60. At 37,000 miles I am on my 3rd set of tires. I am not hard on the car, I drive 12 miles to and from work and I’ve rotated the tires as recommended. I think the vehicle is overpriced. I can’t believe I had to put 3 sets of tires. I am sorry I bought it and I am stuck in a lease.

Great service I recommend this dealer to everyone !!!!!!!°°

This care met all my requirements and more. I have only owned Volvos that were pre-owned and have purchased a few since the mid-1980's.All have been different models and most of them driven for a long time. All of them performed well. I recommend any car from this dealer.