Volvo for Sale in Van Nuys, CA

Everything about the service was excellent; from my greeting by service personnel through to clearing me to leave. My car was returned in excellent condition as if it was brand new!

I was looking to buy a new car and walked into Galpin to look at the Continental. I was greeted by a salesman on the floor who was on his way to lunch. He referred me to Shaun Shahar. Shaun came out to meet me and I told him I wanted to test drive the car. I also told him the model, color and options I wanted. He happened to have that particular model on the lot. He had his associate Aaron take me for a test drive in the car. Aaron was well versed in all the features of the car. I took the car through its paces and I decided that the Continental just might be the car for me. I think Aaron was excellant and personable to work with. Once I got back to the showroom I spoke to Shaun about pricing and the financing options. He gave me his best price and the deal structure. I decided to think about it. There was no pressure of any kind put on me to buy. Shaun called me back the next day and I told him that I was still interested in the car. We went over the pricing again and made some adjustments in my favor. I stalled on the purchase price. He sounded so disappointed and I was too. The next day the sales manager called me and I told him I would buy the car with one final adjustment in price. He called me back 10 minutes and said we have a deal. I got into an Uber. Shaun sat down with me and went over the terms of the purchase. He explained it all to me in a clear and precise manner. I then signed all the paperwork. Then Shaun sat in the car with me and gave me a crash course on all of the features and how they operate. He was very patient as I soaked it all in. Then he gave me a rapid fire test and I passed with 100%. I felt competent to operate my new car and drove home. I have to tell you that it was a pleasure to work with Shaun and his associates. He made everything smooth and without causing any stress. I would recommend him to anyone I know that wants to buy a Lincoln or a Jag.

Dom Prendergast was thoughtful and made the experience pleasant. I was there for almost 6 hours, but Dom was patient and at no time did it seem like I was there that long. Dom made the process smooth and painless. He walked me through all the new features and controls, a lot since, I went from a 2004 to a 2018. Dom, also, provided me with his number in case i have any issues and to set up my first service.

Mike Upham was courteous and knowledgeable.. He knew the car systems and went through the upcoming inventory to find the car we wanted. He also was very patient and knowledgeable in explaining the buy versus lease options.

Came into just look at the XC40. Met Jeff Williams, and in two hours, only two hours, bought a car and put a down payment on the XC40. These people are considerate, informative and know what is going on. Any issues or questions that come up, the sales manager will jump right in with assistance. The finance "guy" is terrific, informative and helpful. His explanations are in English and he talks with you not at you. People are asking and getting our referrals to Jeff.

Jeff williams really helped me in our purchase. He is super cool, very informative in explaining all the details about the car. The process of Purchasing the vehicle is very simple and fast. The staff was very friendly and they take a good care of the customer. Vehicle delivery was on time as promised. I really recommend this dealer for volvo purchases.

Jeff williams really helped me in our purchase. He is super cool, very informative in explaining all the details about the car. The process of Purchasing the vehicle is very simple and fast. The staff was very friendly and they take a good care of the customer. Vehicle delivery was on time as promised. I really recommend this dealer for volvo purchases.

Employee’s knowledge, friendliness and patience in listening and answering all my questions/ concerns. Overall atmosphere of the location. They went out of their way to get me the car I wanted and that would be right for me not just sell me a car they had on their lot.

The process was great from beginning to end. I felt that everyone that I deal with was professional and truly invested in making sure I was happy and completely satisfied with the vehicle. They worked with me to help delivery all my wants at a price I could afford.

After recently having my second child, I wanted to lower my overhead and trade in my BMW X5. I've always been a Beemer girl, but Volvo has been on my radar due to safety, and I really like the style of the new cars coming out. I searched every Volvo dealership in SoCal trying to find the price I wanted for the XC60 - better than just the national offering. Santa Monica Volvo had a great lease deal online, but when I called, they had (that day) leased the car I wanted. I was about to give up, when John called me back with a great deal on a different XC60. Since I had the day off from work, I came in the next morning to complete my lease. I can't say enough FANTASTIC things about the staff! I came on my own with the 5 year old and 7 month old baby (I know, not wise but I didn't have anyone to watch them - hubs was at work). Immediately, my 5 year old started getting antsy and wanted to watch my phone. When the guys overheard, they turned on the showroom TV to Disney Junior so she could be occupied while I worked out the remaining details of the deal. They had snacks in the mini kitchen to keep her from getting "hangry", too (both fruit and donuts - perfect!). As far as the deal, Eric was such a cool guy and went above and beyond to make the numbers work for me. I couldn't be more appreciative. Michael in Finance was awesome, too, and made the paper signing process quick and painless. I was in a rush, since I had another engagement that afternoon, and drove off without my registration. Instead of having to go all the way to the dealership (I was already at the 405 on ramp), Mike met me close to the freeway and put the reg sticker on my car. Now that's customer service! My experience from start to finish was absolutely top notch, and I love my new car. SM Volvo has definitely earned some good word-of-mouth, and a repeat customer!

Great all around service and attitude was welcoming, thorough, and professional. Oscar Romero is one of my favorite people. He is a terrific service rep. Keep him around.

Everyone was courteous and helpful--and they worked hard to match a competitive offer I had received from another dealer and therefore won my business.

Out of 4 local dealers, they were the ONLY ones to follow up with us and find us our car. Also, the sales person (Michael) was so easy to deal with and made it a very pleasant experience.

Everyone was extrely courtious and efficient ...................