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Sales 9:00 AM - 8:00 PM
Service 9:00 AM - 8:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 8:00 PM
Sun 12:00 PM - 6:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 8:00 PM
Sun 12:00 PM - 6:00 PM

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Reviews

3.0
13 lifetime reviews.
  • PTSD to deal with a car dealership

    I had to get my Ram Truck in for recall work. I did so. When it got home and I turned the key on, the engine light and the airbag light were on. W...

    Dealer Response

    We would like to extend our most sincere apologies for your experience. We strive for 100% customer satisfaction and we're sorry to hear that your...


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    I had to get my Ram Truck in for recall work. I did so. When it got home and I turned the key on, the engine light and the airbag light were on. What? I had the vehicle to have the airbags replaced, I guess. Why are they on? The dealership of course blamed me/driver/tow truck driver. They say, well just bring it back in and will check out why the lights on on. Ya, another day of wasted time to take it to a dealership. Did I mention I have not been to any kind of car dealer for years, it's like a soap opera, you can not watch for years and when you come back it the same old tired story. I thought Salem car dealers would be different than Portland Metro car dealers, they are not, I don't trust them what so ever. A sales women called and asked if I was interested in possible buying a new truck, I said yes but I would like to wait unitl next year as I see lots of changes in the wind. I told her to call me then. I would not buy a thing form this dealer, ever. In summary, SERVICE DEPARTMENT GET YOU ACT TOGETHER. DOn't know don't go to WITHNELL, I sure won't.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We would like to extend our most sincere apologies for your experience. We strive for 100% customer satisfaction and we're sorry to hear that your recent service visit did not meet your expectations. Your feedback will help us improve as a team. Please contact me so we can discuss options with you. Sincerely, Melissa Dutoit, customer relations manager, mdutoit@withnellauto.com


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  • Promises Kept

    I would like to say that after working with the dealership we were able to get what we wanted. Brent Baker our sales associate work his butt off ...

    Dealer Response

    We appreciate your review, Madison! Thank you for choosing Withnell Dodge for your vehicle needs. Warm regards, Melissa Dutoit, customer relation...


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    I would like to say that after working with the dealership we were able to get what we wanted. Brent Baker our sales associate work his butt off to get something that both sides were happy with. He was very professional the whole time. Now I am as happy as I can be. I am driving a very beautiful car thanks to Withnell Motor Company. I would like to tell every one if you are getting a new or trading that they need to go there to make the deals. Ask for Brent

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your review, Madison! Thank you for choosing Withnell Dodge for your vehicle needs. Warm regards, Melissa Dutoit, customer relations manager, mdutoit@withnellauto.com


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  • Shady business at this dealership

    This dealership is shady, they had agreed to a dealer trade to send the vehicle to my dealer. We had everything ready to go, they agreed on a trad...

    Dealer Response

    I am sorry you feel the way you do and would like to talk to you more about this matter. My name is Melissa Dutoit and I am the Customer Relations...


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    This dealership is shady, they had agreed to a dealer trade to send the vehicle to my dealer. We had everything ready to go, they agreed on a trade and everything. Then a day later call and said they sold it.... Well I did a little calling around, called withnell about the vehicle that had supposedly sold... It was in fact not sold and they tried to sell it to me over the phone. Also the sales person was very pushy about the whole thing. Steer clear of this dealership, anyone who can't stand on their word is a snake in the grass.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    2 people out of 3 found this review helpful. Did you?
    Dealer Response

    I am sorry you feel the way you do and would like to talk to you more about this matter. My name is Melissa Dutoit and I am the Customer Relations Manager. If you could call me we can discuss more. You can reach me at 503-364-0184. Thank you


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Service & Repair

About Our Dealership

Dealer on Cars.com since July 2017

Family owned and operated for 57 years Withnell Motor Company is your complete new and used car dealership in the Willamette Valley. Featuring Dodge,Ram,Hyundai new vehicles and quality owned pre-owned cars and trucks. Complete parts and service facility, body shop, detail and rental departments to serve all your automotive needs.

"Home of the 10 year/100,000 mile Withnell Certified Limited Used Car Warranty"