New and Used 2020 Acura MDX for Sale in Manchester, CT

Today I purchased (leased) my second MDX from Schaller Acura!!!! I bought my first MDX there 4 years ago. I loved that car, but then I met the 2019, and we were meant to be together. From the moment I walked through the door 4 years ago until the moment I walked out the door today, I have been treated with nothing but kindness, courtesy and respect. I have the utmost respect for every member of that team. Every single person has a smile on their face, is so pleasant to work with, and goes above and beyond to help their customers. In the last 4 years the service team has been out of this world amazing. I have worked with Dave, Joe and Brian the most, but they are all great. Katherine and the other helpful women who have answered the phone and booked my appointments are always so cheerful and kind. And the great guys who drive me a courtesy car every time I have my car serviced are so wonderful and accommodating. Craig even knows my crazy morning routine as a single parent and accommodates his day to work for mine! The service team is top notch and I would never have my car serviced elsewhere. They are trustworthy and honest, they???re not out to get your money. The sales team is also top notch! Big shout out to Jeff Norwood for today! Never an ounce of pressure, always providing you with all of the options. They treat you as a person, not a sale. They take the time to teach you every detail of how your car works and all of the features. A huge applause to Brian Savo in financing! What an amazing guy! So helpful. Explains every step. Deals with the DMV/RMV (has to be awful), and all with a smile on his face. But I???d be remiss if I didn???t give the biggest shout out to James Merrill, the sales manager, and the reason I stepped foot through Schaller???s doors 4 years ago. Truly amazing man! I can honestly say, I don???t see myself ever owning a car other than an Acura or ever purchasing or servicing a car anywhere but Schaller! I???m in for the long haul! Megan H.

Working with Teri Lupacchino was an awesome experience! On the day we were to meet Teri she had another appointment at 1:00 p.m. and she excused herself and got someone else to help the customer. She spent 2 1/2 hours with us answering our questions, test driving the car and just being there for us! Our car ( A 2018 Acura RDX) has a great ride and many great features. When we picked up the car Teri worked closely with us to set up the features, pair the phones, etc. I would highly suggest working with this dealership. This is a no pressure dealership! Unlike many others!! Thank you again, Teri!! Joe Greenberg made the process of closing the deal and the finance quite easy. Thank you Joe!

I was interested in looking at the 2019 Acura RDX. I walked into Schaller Acura at 4:30PM on a Saturday and stayed until almost 6:00PM even though they were supposed to close at 5:00PM. Jeff Norwood took the time show me the car and explain everything about it. I really liked what I saw and heard. I came back on Monday with my wife and she also loved the car. I was originally going to buy the car, but they explained the advantages of leasing. We reached a very fair agreement and price for the car and a very fair trade in for my car..I am now leasing a 2019 Acura RDX. Thank you Jeff, Jim and Brian for making my car buying decision an easy one.

While this was our 6th Acura purchase, it was our 1st time with a different dealership. It was the first time we questioned if we were getting the best possible deal and boy are we glad we shopped around! Schaller is about 45 minutes from our town, but based on this deal, we will be back. The salesperson, Michael was professional, smart, well informed about the brand, well spoken on everything we discussed. There were no games or "checking with the manager" speeches, just listened to our needs, negotiated where it was needed and got the deal done and 2 days later we had our 2018 TLX!

Mike Uhlman was terrific in getting us into a new lease at the end of the current lease. It wasn't just Mike. This is our family's 12th vehicle, purchased or leased, from Schaller starting with an Acura Legend in 1986. We keep coming back because the cars are reliable and a real pleasure to drive. Also, because the Service Department is always the best. We have had very few issues in the 31 years but when we have the service was efficient and cost effective. So, now we are a 3-Acura family. Our daughter has a hand-me-down 2006 TL, my wife has a 2015 TLX, and I just got a 2018 TLX. We highly recommend Schaller, even if it is not the closest choice. They are that good.

Our first experience with Schaller Acura was in 2004 when we purchased a TSX. Now we have another PHENOMENAL experience to talk about with our recent purchase of a 2017 Acura RDX Advanced Package. Michael Uhlman is the BEST car sales consultant my husband and I have ever dealt with. Michael was extremely knowledgeable and never, ever pressured us. He was very patient with our questions about the electronic technology that was in the vehicle. Michael never rushed us; on the contrary, he took his time to ensure all topics were covered and any questions or concerns were addressed. EXCEPTIONALLY AWESOME job, Michael!!! You are a jewel in Schaller Acura's crown! We are happy to have worked with you and look forward to building our relationship -- because with Schaller the sale doesn't stop when you drive the vehicle off of the lot! --

This is the seventh ACURA I have purchased from Schaller, 1955 Vigor, 1997 RL 2001 RL, 2002 MDX, 2005 RL and a 2007 TLX. Jumped ship to another manufacturer. WHAT A MISTAKE. Exceptional sales team. (especially Teri my sales person) and a genuinely friendly service dept, .is what Schaller is all about.

Have had extremely good experiences with Schaller for at least 25 years. This relates to the purchase or lease of new Acura's when we lived in CT and now residing in North Carolina. Their management/sales team as well as their service staff (when we lived in CT) were, and still are, exceptional. This is the second Acura that we've leased since moving to NC (in 2007) and we'll be going back in the Spring for another replacement vehicle. The quality of their attentiveness to detail, courtesy, and friendliness, in our opinion cannot be matched. Probably the biggest factor in our continuing to make the trip for our new vehicles is the trust that we have in this dealership's staff. This has been reinforced many times over the 25+ years. That is why we did not have any problem dealing with Teri in coming up with a satisfactory deal via the Internet.

Exceptional dealership to work with from Sales & Financing Process to Service Dept. I have purchased 2 vehicles from Schaller Acura and have found that all members I have worked with the past 11 years work together as a "Team" to provide the customer the best possible experience. Teri Lupacchino, Sales Consultant, was great to deal with throughout my recent purchase & delivery process. Brian Salvo, Finance Manager, made the financing process efficient & easy for me. Both exceeded my expectations! The Schaller Acura Service Dept. serviced my previous 2006 MDX and are "2nd to none" in my opinion. David, Brian & Joe are always great to deal with. I have found all members of the Schaller Acura Team; Teri, Brian S, David, Brian C, and Joe to be courteous, professional & customer centric.

I did my entire car purchase (specifications, negotiations, everything) via email due to a very busy travel/work schedule. And I cannot thank Teri Lupacchino enough. This is what I shared with her. "And thank you for being such a great ambassador for Schaller. You made the process as smooth as it possibly could be (hence my 4th car purchase from you guys when I work just 5 miles from First Acura in Mass!!)." The pre-purchase experience was smooth as noted, the pickup/paperwork was a breeze. And Terri made the new car settings/setup - super clear and simple.

I absolutely love the service department! They make me feel at home while I’m waiting, and if I need to leave I’m provided a loaner. Prompt service 100% of the time!

Great experience with service department. Cost is key and they keep cost competitive. I didn’t buy at this dealer so don’t know about sales.

The service crew diagnosed the suspected issues with our car. They didn’t try to “sell” us on anything that wasn’t needed at the time. They were very helpful, honest and thurough. Very happy with the service. A loaner car was provided for the 24 hour period so that we could accommodate our work, as we live an hour away.

The battery on my 2015 TLX died. Due to an issue, that the guy from a towing company, could not out my car in neutral, I've contacted Acura of Avon several times. Everyone I spoke to was extremely helpful, sadly the car could not be put in neutral and the towing company had to bring another towing truck, the one which you put the towing wheels over the car's wheels. I was so happy to learn that my car still had a warranty on it, so the battery replacement was free of charge.

I liked how I felt like a customer and I was hiring you to do something for me rather than feeling like you were doing me a favor by taking to me. Sounds strange but you don’t always get that these days. Good kind customer service. I know it isn’t always easy but the most important.

Since I had a 20 year relationship with Smithtown Acura on Long Island, changing service dealers was a concern. Everyone made me feel comfortable, and it was above and beyond expectations that the offer of extended use of a loaner was made because axel parts are backordered.

Arrived way early for my appointment and the car was taken right in. One of the sales people offered me a ride to the shopping center across the street because it was raining outside. I declined and sat in the lounge. Soon thereafter my car was done. I think I paid around $30 for a synthetic blend oil change. Totally unexpected. I was out the door and on my way home prior to my scheduled appointment time.

I had an early morning appointment to drop off the car for the day. There was no waiting, they gave me a loaner vehicle (RDX), they honored a competitor coupon, the final price came in under the estimated amount, and the car was ready sooner than expected. I picked up the car at the end of the day, it was washed and ready to go. Great job! Thank you.

This service was to fix (for the 2nd time in 2 years) rear suspension parts based on a service bulletin, plus an oil change special that was missed on my previous visit. Staff was apologetic about both problems, and as a sign of customer relations, did not charge for the oil change. Nice touch along with a loaner car for the day.

From the sales personnel to the service department--all are knowledgeable, terrific, friendly, very helpful and courteous. An outstanding dealership that goes out of its way to provide quality service.