My car was overheating on my way to work, and I managed to get to BMW Bellevue. They got my car into the service line, quickly diagnosed and discussed my options, and repaired effectively at a fair price. Recommended.
A very good upgrade
by Ckchap from Atlanta, GA
December 20, 2018
I bought a 2015 Acura TLX to replace my 2004 Acura TL that I owned for 8 years and that had over 286,000 miles on it. The TLX was the SH-AWD with Technology Package and it was worth every penny! I love this car! It is a severe upgrade from the TL and I have had no remorse from this purchase. I am an Acura owner for life at this point!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
2016 TLX GREAT CAR
by Bob from Crestwood, KY
April 16, 2018
I love my Acura's. Purchased a 2016 TLX and once again Acura has produced yet another great car. Comfortable, reliable, plenty of room. The touch screen could be improved to provide fewer distractions while using.
Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.
Reliable with bells and whistles
by Banner from Charlotte ,NC
November 1, 2018
I bought this car for the reliability and some of the electronics I was also looking for luxury and is visually weak in this area. Think it would be more comfortable for a taller person. Hopefully I will like it more when I get used to all the electronics. Need to figure out how to turn off the lane warning alarm. Very irritating
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
Pleasant car shopping experience with Steve Lewis.
by Tina from Woodinville, Wa
November 25, 2018
We appreciate the time and patience that Steve Lewis gave us while selecting a car at Elliott Bay Motors. Unfortunately I have some disabilities that makes car shopping a bit more challenging. Steve was very patient , and accommodating during the whole process. I never felt rushed or pressured. Thank you again Steve for all your help.
Most luxurious car I've owned
by Kimm from Cave Creek, AZ
October 22, 2018
I test drove a 2014 Mercedes C250 and the Acura TLX. The Acura won my vote hands down. I owned my last vehicle 13 years, looking forward to a long relationship with this beauty. Absolutely stunning vehicle!
We came to Legend to see a van we found on Auto trader. I called ahead and John had it pulled up ready for us to see. He was awesome in showing us all the features and letting us take it out for a decent length test drive. He never pushed us to look at any more expensive vehicles we didn't want like most used car salesmen do. Mike in finance was awesome to work with as well. He made the whole process extremely easy. It was overall a very smooth transaction and we love our new Odyssey! Highly recommend Legend Auto Sales!
Reliable and drive smooth
by Jperry from JACKSONVILLE
June 20, 2018
The car meets all my expectations,definitely a safe and beautiul car..i only owned it for 2 days but i like it already...wish the dealership would stand behind his products..
I’ve have Car A.D.D. So I tend to change vehicles every few years; because of this I’ve owned or test driven an immense array of cars. The TLX offers more features and build quality than anything even remotely in its price class. I constantly compared the TLX to cars that cost a solid 10-15k more and only delivered a margin increase in one or two areas (the Infiniti had a more plush interior, the bmw performed better, etc) this lead me back to always feeling the Acura was best overall and provided the most bang for the buck.
I was able to purchase a truly exceptional Golf turbo diesel! My salesman was low key & helpful in every way. When I decided to cancel an extended warranty the finance manager (Joe) was also very helpful. I was able to drive to the dealership & pick up my refund check with no difficulty. The cars that Quality Auto Center has in stock all seem to be exceptional.
I would not hesitate to recommend them to a friend!
Reliable and Beautiful Car
by aaamanda_p from Stoughton, MA
December 6, 2018
I love this car. My only complaint is the set-up of the AC/Heating system. Most of the controls are on the touch screen display. I prefer manual buttons because I think it would be easier to change the climate while driving.
Sales team is awesome.. service & repairs is awful
by NIKHIL DIXIT from WOODINVILLE
November 9, 2018
Oh the service shop really needs to improve. I bought a new xc90 2018 from sandberg volvo; it was a loaner and interiors were smelling bad. Sales guys promised that car will be detailed and there would not be any trace of foul smell. I took the delivery on 10/10/2018 and that foul smell was replaced by another smell that kept giving me migrane. I went back to sandberg and they worked on that odor to replace it with another bad odor that didnt give me migrane but my wife wouldnt sit in the car or take it out with her friends feeling ashamed of that odor. It has been almost a month now and sandberg has still not resolved it. I love the car but find volvo service totally unacceptable. would not recommend others. Such a fine car but poor volvo service is doing a favor to its competition.
Very nice car, very good value
by wladyq from Skokie, IL
November 18, 2018
The car is very ice in every aspect. I enjoy driving it and I like to look at it :)
It gives you the same value you would expect from a BMW or mercedes but for a lot less money
My husband and I spent weeks shopping for a new used car for our daughter. We found the perfect Honda CRV and drove an hour away to Sunset Cars of Auburn to check it out. We were greeted right away by Sean who is a fantastic, non-pushy, very professional salesperson to deal with! We told him which car we were there to see and test drive. He got the car right away so we could check it out and take it for a test drive. It fit our needs perfectly and after a little negotiating we purchased the Honda. Its been three and a half months and we are still very happy with our purchase!
We would highly recommend Sunset Cars of Auburn to anyone in the market for a new used car.
Thank you to the staff at Sunset Cars of Auburn for making our car buying experience a wonderful one!!!
Tom & Lisa Telquist
Best one so far
by Jamadagni from Denver, CO
December 14, 2018
Rating on 0 - 10 ascending
Driving Experience : 9
Sound : 8 (comparing to the Lexus counterparts)
Steering : 9
Power and Engine : 9
Gear Shift smoothness : 9
Gas Mileage : 7
Interior Luxury : 8 (compared to its merc counterpart)
Interior Ease of use : 8 (I give this to any touch screen based controls)
Interior Premium feel : 9
Features : 9
Technology : 9 (I have the tech package)
Reliabilty : 9
Fuel costs : 6 (needs premium)
Oil change and maintainance costs : 9
Resale value : 9
Overall : 9
If I have to, I would own this against a lexus is250 easily and maybe even against the lexus es350.
RJ is My Man!! Awesome deal on my Sienna. Dealership Bomb-xxx
Too. Best price and vehicle In area. 98,000 mi, 2010 model. No one could beat that!
Acura= Quality and Style
by SRivas from Springfield, MA
November 18, 2018
The TLX provides the modern day technology, class, dependability and quality for at a reasonable price. Every time I have told someone that I own an Acura they use adjectives like ?Nice? but once they see the car they are totally impressed!
I came to Mercedes-Benz of Tacoma in the beginning of October and I was greeted by Augustus in the sales department. He took the time to listen to what I was looking for and took me around to show me different cars that might work for me when I am ready. With every other car buying experience I’ve had, if I would have told the salesman that I was not ready to buy they would not have given me the time of day or would have been so pushy. But this time was so refreshing. Will definitely go through Augustus and Mercedes of Tacoma when I am ready!
Great car with all the bells & whistles
by Acurabuff from Minneapolis, Minnesota
November 12, 2018
Great car all around and the SH-AWD. Is great! I also got the tech package with the great stereo also a must. I had silver, grey metallic and black in my Acura’s lately!
We bought our 5th or 6th vehicle from HOF and had a pretty good experience. It is always a challenge to meet on price but that seems to happen at all dealerships. Our salesperson was kind enough to bring the final paperwork to our home since we were unable to get to the dealership during their regular hours. (We live 2 miles from them.) If you need a vehicle ask for Raj- he delivers old style customer service like courtesy phone calls and he always follows up on email.
Saved my life
by MiMac from Kissimmee, FL
June 10, 2018
Enjoyed the car and would still be driving it but I was in a really bad crash. It took multiple impacts and my wife and myself walked away. It was totaled.
Was able to show up with no appointment, and get new tires plus my oil changed. They gave me a free rental car and had me back on the road in 2 hours. Great experience!
I am sold on the Acura Brand
by Keith P. from Fairfield, Ohio
January 5, 2019
After driving a 2010 TSX for the last 5 years, I am sold on the brand. I just purchased a 2015 TLX a month ago and so far, like the TSX, it has not disappointed.
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