Good experience. Friendly staff. Did not purchase.
by Tracy from Stafford, VA
October 23, 2018
Good experience. Friendly staff. Favorable vehicles. Did not purchase the vehicle but would go back if needed to negotiate the purchase of a vehicle at the right price.
Reliable with bells and whistles
by Banner from Charlotte ,NC
November 1, 2018
I bought this car for the reliability and some of the electronics I was also looking for luxury and is visually weak in this area. Think it would be more comfortable for a taller person. Hopefully I will like it more when I get used to all the electronics. Need to figure out how to turn off the lane warning alarm. Very irritating
After our incident on 11/28/2018. The dealership contacted me and offered to make things right. They apologized for what was an accident. I understand this and continued to do business with them by purchasing a truck. I would like to thank them for giving the extra mile and doing the customer right. I would do business with them again.
I am sold on the Acura Brand
by Keith P. from Fairfield, Ohio
January 5, 2019
After driving a 2010 TSX for the last 5 years, I am sold on the brand. I just purchased a 2015 TLX a month ago and so far, like the TSX, it has not disappointed.
Bought my first car from here and Scott Riley helped me out! They were so fantastic, really worked with me and helped me find a great car! I never once felt rushed or forced or like I was asking to many questions! I would definitely recommend Scott for quality customer service and this dealership for quality cars. Thanks again guys!!
third Acura I have owned. Like it the most.
by The Bird from Toledo, Ohio
November 15, 2018
Car is fun to drive . Handles well with great acceleration. Two screen information center is a little much. Have had no problems with it.
Super helpful. Pleasant staff Warren was wonderful to work with. I would recommend them for so Mhm eone looking for a used car, especially for a first time buyer. They took my daughter's nerves away
Acura= Quality and Style
by SRivas from Springfield, MA
November 18, 2018
The TLX provides the modern day technology, class, dependability and quality for at a reasonable price. Every time I have told someone that I own an Acura they use adjectives like ?Nice? but once they see the car they are totally impressed!
Great service I purchase a 2013 toyota tacoma the following week I got check engine light on I call Lisa plummer service manager and she toll me to bring the car nex day I drove the car to the chop Mr`pepe check my toyota he found the problem and make an scheduled to change the part great team work keep doing it and also Mr Mallie sales did very good job too
Reliable and Beautiful Car
by aaamanda_p from Stoughton, MA
December 6, 2018
I love this car. My only complaint is the set-up of the AC/Heating system. Most of the controls are on the touch screen display. I prefer manual buttons because I think it would be easier to change the climate while driving.
by Donald H & Linda H. Bowen from Warsaw, Va 22572
March 27, 2018
My husband, Donald had called Leckner at King George, Va . Dustin Russell answered the telephone call. Donald told him about several vehicles that we may possibly be interested in seeing when we were passing by on the way to Fredericksburg, Va. Mr. Russell took the information down after talking with Donald and then passed it on to Patrick Cole. When we arrived on Saturday morning , 3/24/2018 Patrick Cole greeted us with a welcoming smile. He asked our names and how we were doing! Upon Donald telling him who we were Patrick immediately recognized our names and informed us that he had been given the information from Dustin Russell. Mr. Russell came over and spoke with us and started working along with Patrick to help us! These young men were very helpful! They were both very polite and ready to work with us! They wanted us to leave that day with a car that suited our needs. We talked for a good long while, test drove several Jeeps. (1) was a 2017 Compass Jeep. (1) 2016 Compass Jeep (1) 2016 Jeep Renegade- Red!) Upon driving the Jeeps, we talked with Dustin and he made us a possible deal.. we thought about it and decided to leave and take care of the business that was necessary and said we would think about it. Several hours later, we returned, asked them the price we could get the 2016 Red Jeep Renegade. With the trade in we were offered and the price they gave us...............WE BOUGHT THE JEEP RENEGADE!! These young men were well informed and new what they were talking about when it came to the Jeeps. Polite, courteous, and very friendly. We would recommend these two salesmen to our friends and family. Sincerely, Donald & Linda Bowen
Very nice car, very good value
by wladyq from Skokie, IL
November 18, 2018
The car is very ice in every aspect. I enjoy driving it and I like to look at it :)
It gives you the same value you would expect from a BMW or mercedes but for a lot less money
I had a very good experience working with Maurice! He sent me lots of photos of the vehicle, inside and out! He sent me the paperwork in record time because I lived 14 hours away, he even handled the delivery process for me, I got my vehicle in two days! It was nice clean and neat. Maurice informed me that they for got to fill the gas tank before putting it on the trailer, and to let him know how much it costs to fill it up! I had nothing but a very good experience with this dealership, and my 2015 Lincoln Navigator L is beautiful and my family loves it!
I recently purchased my new 2018 Passat from Karen Radley VW. I chose Karen Radley after viewing their selection and prices. They had exactly what I wanted and at a price I could not find locally. I was very pleased with the service I received while purchasing my car and extremely pleased with the service I received after the purchase. I drove 3 hours to Karen Radley VW and I would do it again. Thank you again Earnest Williams and John Hulme for all your help.
A very good upgrade
by Ckchap from Atlanta, GA
December 20, 2018
I bought a 2015 Acura TLX to replace my 2004 Acura TL that I owned for 8 years and that had over 286,000 miles on it. The TLX was the SH-AWD with Technology Package and it was worth every penny! I love this car! It is a severe upgrade from the TL and I have had no remorse from this purchase. I am an Acura owner for life at this point!
I needed to thank Kris Jenkins, Chris Henson, Rudy Walker, and the entire staff at Karen Radley for their high standard of professionalism and customer service.
The whole experience of trading in my current lease and starting up a new one was virtually pain free, and no pressure, from test drive, through to driving off the lot.
Staff and service like this is why I am on my third lease renewal with this facility.
I am very satisfied with the business and with the car, and would certainly recommend VW and Karen Radley, I will be back.
Luxury meets sporty
by Airjordan45 from Chicago, IL
December 14, 2018
After test driving many other sedans, I was amazed by the smooth but sporty ride and the attention to details inside and out. A truly beautiful car that’s fun to drive.
Melvin, one of the best salesman ever to work with along with a lot of great staffs such as manager, financial guy, etc. it was a great experience working with them and looking forward to buy from them again in the future. He made sure that I am satisfied from A-Z! You can't ask for more than this. I am sure I will be back for any new upgrades in no time! By the way, I bought two vehicles from them the recent week. This is my third vehicles. Not only that purchase experience but after that purchase, their continued customer service has been great for me as long as I am an owner of acura vehicles from them. You won't be disappointed when coming to purchase from them in Woodbridge! you can't go wrong with this dealership. Karen Acura Radley- You got yourself another acura loyal customer! Thanks, Mr.Ng
Best one so far
by Jamadagni from Denver, CO
December 14, 2018
Rating on 0 - 10 ascending
Driving Experience : 9
Sound : 8 (comparing to the Lexus counterparts)
Steering : 9
Power and Engine : 9
Gear Shift smoothness : 9
Gas Mileage : 7
Interior Luxury : 8 (compared to its merc counterpart)
Interior Ease of use : 8 (I give this to any touch screen based controls)
Interior Premium feel : 9
Features : 9
Technology : 9 (I have the tech package)
Reliabilty : 9
Fuel costs : 6 (needs premium)
Oil change and maintainance costs : 9
Resale value : 9
Overall : 9
If I have to, I would own this against a lexus is250 easily and maybe even against the lexus es350.
Omar was very attentive to the service my car needed and made sure the job was done quickly. He was actually thoughtful as well. He went to get an umbrella and helped me to my car when it was raining although it wasn't necessary. I appreciate his assistance.
Great overall car
by mklepper from Manalapan nj
December 8, 2018
drives and looks great wish i went with the all wheel drive version but FWD is still very good in the snow and v6 offers great performance
Took my 2017 VW Jetta in for some additional accessories add-on, and I was given the most excellent service and attention by the Service Department and its Service Advisors. The car came out quite like a showroom classic and I could not be more happier and appreciative to the Volkswagen staff for there professionalism and excellence in servicing my car. Karen Radley Acura and Volkswagen of Woodbridge are truly many steps above other dealerships in customer relations and they are a dealership I would recommend anyone to when it comes to buying or servicing their vehicle.
Black beauty with a sporty athletic stance
by Acura from Barrie
November 27, 2018
Acura raised there game with this car, powerful 3.5 liter engine mated to a smooth 9 speed transmissiom with lots of tech and safety features, nice growl to the engine with the multu cylinder management system to save you fuel. Very sporty looking car with a beautiful interior luxurious red leather seats with romote start. I love this car real eye catcher
Less than 30 minute waits, welcoming environment, personable service
Most luxurious car I've owned
by Kimm from Cave Creek, AZ
October 22, 2018
I test drove a 2014 Mercedes C250 and the Acura TLX. The Acura won my vote hands down. I owned my last vehicle 13 years, looking forward to a long relationship with this beauty. Absolutely stunning vehicle!
This is an amazing company , has amazing customer service , and the staff are so helpful, I recieved help from one of the managers Mahtab, she’s very helpful and is willing to go an extra mile and help you out :) haha no pun intended! Amazing company , highly recommend
No hassle from sales to financing ,best pressure free car buying,I have ever experienced. Would and have recommended to all looking to buy
It's very reliable
by ErlindaKC Acurafan from Kansas City MO
November 6, 2018
this car has really meet my expectations very roomy and very comfortable ride, has a lot of leg room in the front and back, the passenger front seat lays back far enough to where I lie down and sleep while on a long trip, after driving the Oldsmobile Alero for 13 years and some other cars in the past that I've own, this car is by far very much I like and will never go back to another model and I am now an Acura girl. I love all the features and technologies on the Acura TLX.
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