I was blown away by the phenomenal service I received at Antonino Acura. I went to the service manager Peter with concerns with my 2017 Acura TLX and he exceeded my expectations. I have three Acura dealerships that are closer to me, but it is well worth the drive knowing how confident I am in their service department. I highly recommend them.
My 2005 Acura RL was totaled on Saturday night and I needed a replacement.
I wanted to replace the car with another Acura.... because I luv Acura.
I purchased my 8th Acura on Thursday from a sweet young lady that reminded me of my own daughter.
Ms. Amanda Morhardt obviously likes what she does and it shows!
She is extremely responsive and very knowledgeable about Acura a car that she also owns!
Thanks to Ms. Amanda Morhardt , Rob Cotttingham and all the staff who were involved in the delivery of our ¿
Including other sales ppl who helped!
I was able to buy a car over the phone three and a half hours away without seeing it!
Antonio Acura exceeded my expectations !
Just got a 2017 TLX and it was a very good experience thanks to Amanda and her associates. They facilitated the process with ease and great professionalism. Amanda and all involved in the process, were determined we got the car we wanted and went to great lenghts to get the job done. Many thanks!!
I want to say Thank You to your Service Department and Particularily to Jose for the repairs to my Acura TL. Your staff is professional, courteous and get things done in a timely manner. This is not always accomplished at other dealerships and therefore should be recognized as Exceptional Service. Thanks again!
I will be back...
Each time that I've required service on my Acura, I have experienced nothing short of excellence with my service through Jordan. He is one of the most caring, compassionate and trusting people I have ever dealt with. Jordan goes beyond the call to make customers feel comfortable and safe. I have learned to trust Acura thanks to the excellent service he provides. The work is always performed with perfection and I drive out of the lot knowing that my vehicle is safe and reliable. The business world should have more employees like him!! I commend his dedication to making Acura a place of integrity.
Your customer service representative, Jose, provided me with an appointment that fit my busy schedule and made me feel as if I was the most important customer of Antonino Acura. Jose treated me with respect and assured me that my satisfaction with the needed repair would be completed in a timely fashion. Antonio Acura should be proud of the caliber of their customer service and tech personnel. Please thank Jose on my behalf for a job very well done! I am totally impressed with this dealership.
The service department could not be any better! They are informative explaining the service planned, the service performed, work to consider for the future to keep my car in top shape, and timely reminders during the waiting period so I knew I hadn't been forgotten. Those of us waiting were offered beverages and light snacks. As always, an all around positive experience. Thanks!
by Nick "Boost-It" Flewelling from Presque Isle, Maine
October 9, 2018
Rich Burdich was the salesman that helped me through the whole process, and it was a PROCESS. I'm from a different state but Falveys was in possession of a sportscar with the exact specs that I wanted, so I made the trip, and it was well worth the miles.
I would have definetly buy another vehicle from Falveys, but only if they happen to get a wicked Shelby, or Ford haha! Thanks again Mr. Burdich, look forward to doing business in the future!
Brought my RAM 2500 in for repair after the check engine light came on due to a faulty thermostat. Since the parts were on backorder they reconciled 2 open recalls and washed my truck. Kevin in the service department is always great and keeps me updated anytime I bring any of my vehicles in for service.
I searched the entire state for the perfect Porsche 955 for me, they not only had the nicest 955 in the state but the price was so good I didn't even need to haggle! They made sure that my 955 was absolutely perfect on delivery! Definitely was worth the drive down!
Looked at several options, met with fantastic and professional service, went over all of the ins and outs of purchasing without any pressure to purchase.
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