Will be back next service, great staff, very polite, store was clean and loved the showroom. I love the video text that showed them working on my car most definitely ahead of the others with this technology. Thanks
Best care I've ever owned - love the AWD
by The Greenman from Jersey Shore, NJ
December 31, 2018
I always wanted to get an Audi so a few years back I purchased a two year old 2011 Audi A4 Quattro. I mainly got it for the all wheel drive. I use it as our family car. I bought an extended warranty to carry me through 120k miles. During the regular warranty period, I had to use it once because the driver side power window stopped working. But at 110k+ miles - I used the extended warranty (with zero deductible) 3 times for over $12,000 in repairs at the dealer. I had the turbo replaced, the timing chain adjuster, timing chain, cylinder head + other stuff. Parts eventually fail or wear out. I am extremely pleased with the performance of this car and will get another one in the future.
Had recall service done and finished when promised. Everything went smooth on time. Loaner was ready, clean and full of gas. My car washed and waiting for me before my arrival.
Beautiful car with a comfortable ride
by Aqil from Columbus, OH
October 30, 2018
This is a beautiful car. It is my most favorite car I have owned far. It is a comfortable ride and holds a presence on the road. It is reliable and safe. I would stick to Audi’s in the future as well!!
I was pleasantly surprised how easy my car buying experience was. Valentina was professional and honest and I felt I was buying a car with a knowledgeable friend. The dealership itself was spotless and I know I won???t dread spending time there for car service in the future.
I will always go with an Audi
by AudiGal from Chicago,IL
January 13, 2019
I have had this car for a few years now and have always enjoyed it. It is great to drive super gripy on the road and more reliable than old faithful. I bought her for safety and she has always made me feel good!
This dealership provides great service. Got tired of the hard sell every time I went to another local dealership. Only thing I think they could do better is the waiting area. Another dealership I used to go to had theater type seating and desks with chairs to work at. When you are waiting for your car for 2-4 hours comfort is nice.
Decent car for a good price
June 6, 2018
The 2016 Audi A4 was in good condition and drove beautifully. There were no visible dents or scratches on the car. While test driving the car there seemed to be no unwanted noises coming from the engine. Overall it was a very good car.
Drove in without appointment concerned about tire pressure and was immediately taken care of. I was walked through issue that turned out to be nail in sidewall of tire. Decided to get 45000 mile maintenance done while I was there, received dealer car and was on my way. Received call next day new tire was delivered and installed. By far the best service and experience with a dealership. They always go above and beyond.
by Happy Driver from Danbury
October 27, 2018
My driving experience just jumped through the roof!
It handles like a dream...hugs the road...sporty and gas efficient too!
Absolutely in love with this driving experience...can't rave enough!!!
This was the best car buying experience that I’ve ever had. All transactions were via the phone/internet without any hassle. The salesman Naz was extremely helpful and the finance rep Travis was fantastic. I was nervous about purchasing a vehicle sight unseen and over the internet, but the team at Platinum made it so easy. They arranged car financing, vehicle transport to Connecticut and an INCREDIBLE warranty to go along with a super price on my vehicle. I would definitely recommend Platunum to anyone who was interested in one of their vehicles. I would look to them first when buying in the future!!
Well designed inside and out
by Robert from Chicago
November 10, 2018
I've had the 2011 A4 for 4+ years now. The exterior of the car is beautiful and ages well. I actually still get compliments on it. Audi is of course known for their interiors and the A4 doesn't disappoint. It's very comfortable and everything is well laid out. Even the interface for the infotainment center is well done, especially the GPS display which is very easy to follow. My only complaint with the car is after 100K+ miles it has more mechanical issues than I would like. There are no major issues, but because it's German fixing minor things can be very expensive, especially at a dealer.
My experience with Audi Exchange and my salesman, Stuart, was excellent. Stuart was very helpful and knowledgeable about the car as well as taking the time to make sure I understood all the features. I plan on using the dealership for any and all my car needs.
Blast to drive
by E77 from DES MOINES
January 7, 2019
Fun to drive, very responsive,outstanding handling, sharp design, voice controls and virtual cockpit are industry leading. Layout of controls on steering wheel very easy to use and laid out perfectly
My salesman Erik Cardoso was very informative about the history of the vehicle and was very fair in negotiations of my trade in vehicle also. Would recommend Erik to my friends who are looking for a vehicle.
Great car. Loved that convertable
by gveidt from Evans, GA
November 6, 2018
Loved this vehicle. Great performance and driving was easy and very enjoyable. Always took it every where. Great ride! Would recomment it to all of my friends
Debbie always takes excellent care of me and my family. She sold us our last car and was awesome. So when we were looking for another vehicle, of course I came looking for Debbie. She genuinely wants to get you the best deal and does what she can to make it happen. Thank you for making a big purchase enjoyable and easy!
I AM AN AUDI BRAND WARRIOR
by PHASTPHREDDIE from Woodland Hills
December 19, 2018
This car does what I bought it for, meets all of my needs and desires. The only problem I have with it is the the door height; (rail to roof) is too short for my liking.
Contacted the dealer thru email and phone as I have been looking for a used vehicle. The dealer responses have always been helpful, cheerful and prompt in replies to my inquiries and questions. Great customer service. I would consider them for any future purchases and would definitely recommend them to a friend.
Excellent commuter and mpg!
by Jen from Duluth
November 28, 2018
This is a great car selling it because I work for a dealership and I upgraded this was my everyday car and it's got a lot of the spendy repairs just recently taken care of
We were treated very well by our salesman Chris and David. We received a great value on the certified car we purchased and they worked with us after the sale to make sure we were satisfied with all of the details.
Best Car I Have Owned
June 18, 2018
I have had several vehicals in all difierent classes. Range Rover, Exploerer, GTI, and a few A4s. I love the 2.0 turbo and I for sure added some things to make it "mine". Wouldn't trade it for the world.
This 2016 is great
Smooth Sailing with Sam, Chris and Thijs at the Autobarn
by NMott from DealerRater.com
November 25, 2018
I was interested a pre-owned Acura that the Autobarn had for sale. I had discussed the car with one of the sales managers, Jonathan, on the phone the day before, and had done my research. I called the morning of our visit and spoke to Sam to arrange a test drive. When we arrived, our salesman Sam was waiting for us, and the car was prepped for our test drive. The car was as described on their website - no surprises. We decided to purchase the car. The whole process of negotiating a sales price and valuing our trade was really easy and smooth. We never felt the pressure that is common at car dealers. Their finance person Chris got us a really good rate on our loan, even making calls to people he knows at the various local banks. We are very happy with our experience at the Autobarn.
The most fun car I've ever owned
by doe from HOUSTON
June 8, 2018
I love the acceleration and easy handling. Its fun to zip around, even through traffic. And its small enough to make finding a parking space easy.
I've had around 20 vehicles in the past decade or so. My experience at Continental Audi was everything you would expect from a highline dealer and more. My Audi Brand Specialist, Gonzalo, was incredibly knowledgeable and attentive without a trace of pushy sales tactics. He and the Business Manager, Josh, did a fantastic job working with me to get the deal done remotely as I don't live in Chicagoland. I had originally asked to have my credit app sent to a specific lender that I have a relationship with, and Josh was able to save me over 1% on my interest rate after he called me to let me know a different lender had been more competitive with rates lately. That man knows his stuff!
I purchased a CPO vehicle, so I definitely was not a big spender as far as Audi customers go, but the dealership treated me like royalty.
Thanks for a smooth transaction and a beautiful car!! Go see Gonzalo!
Great Bang for the Buck.
by Jonathan from Edinburg, Tx
November 27, 2018
I test drove the A4 a Mercedez Benz C class and a BMW iSeries. And the Audi was a cut above the rest. While each vehicle had its pros and cons the Audi A4 stands out as a total value thrill ride. A cut above the competition.
My husband and I recently purchased an Audi from Continental Audi of Naperville and we couldn't be happier. We had the pleasure of working with Gonzalo and we were extremely pleased. Our entire experience was excellent and we couldn't have asked for someone better to work with. I had read past positive reviews from others on their experience with Gonzalo and I couldn't agree more. The entire customer service experience he showed us was 5 star-excellence. I never felt the phony car sales experience that many of us have been a part of in past car buying purchases. Gonzalo was professional, courteous, very knowledgeable, helpful, and patient. I would highly recommend him to anyone I know. Also, the service department is also excellent. I worked with Keith and he too provided excellent service. Great experience all around! Thank you Gonzalo, Keith, and Continental Audi.
Great road trip car.
by Yonye from Nashua, NH
November 27, 2018
Vehicle met needs. Quattro is super; could pull around car stuck in snow going uphill. Using cruise on the interstate consistently did 31 mpg calculating by hand; trip computer, as with most, was 1-2 mpg optimistic. Don't like paying for premium gas.
I was thoroughly satisfied with the way that the Autobarn Countryside Service & Parts Team worked together to ensure my 2009 Passat was ready for Winter. Swap of the Winter Wheels & Tires was seamless as always thanks to Brien Akers inventory management skills. The oil change was routine amd Bob advised me that I had a couple of minor issues that needed attention to which I had him take care of one on this visit and will most likely attack the second on the next visit. Drop off and pickup were smooth and this time I even grabbed a snack from their Customer area before browsing the showroom. Joe
Cant Drive any other car post this
by YoungDriver247 from Minneapolis
May 14, 2018
Great car with good style. Owned it for 3 years. Friends who have driven my car feel a massive difference when they drive their car later. Would recommend it to anyone who has a good taste and can maintain cars.
Can’t say enough about how great Audi of Virginia Beach, this A4 and the Audi experience is. I look forward to driving it every day and am already looking forward to my next visit and my next Audi purchase with overseas delivery.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
A real pleasure to drive
by JimP from Evansville IN
November 27, 2018
I love this car. It is a real winner when it comes to impressing dates. I have made several long distant trips with it.it also works great to impress home buyers as an upscale Realtor.
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