Used Audi Q3 for Sale in Fremont, CA

Ahres did and excellent job handling the service needs for my 2016 Audi A7. He was courteous, professional and respectful. The process was smooth and I can???t tell you how much I appreciate the excellent quality service. He was able to help me clearly explain the issues, resolve them and keep the process simple. This level of service goes a long way in future purchases and service needs. Having someone I can trust who is capable and experienced in handling these issues gives me peace of mind when purchasing and Audi. Not all dealers are like this and Ahres by far was the best service advisor I???ve had with any car. It makes a difference when deciding on my next vehicle! He was very efficient and John the other advisor was also there to help make the process smooth like arranging for the rental car even though he didn???t have to (some advisors just sit in there chair and stare into space when they aren???t busy with their own customer). These guys are awesome, thank you again!

Matt and the team at Audi of Palo Alto went above and beyond my expectations. i arrived after their service center was closed via a tow truck at 6:30pm. I am not an exisitng customer yet Matt gave me one of their 2018 Audi A4 courtesy cars for my long drive home to Mill Valley. After we discovered they discovered the irreparable damage to the engine of my Audi A6. Matt did not pressure on me and together we filed a succesful claim with Audi of North America as the faulty fuel injector that caused all the sequential damage was under warranty . The result : a brand new engine courtesy of Audi and Matt did not even charge me for the courtesy vehicle I had over two weeks. I know where I will be going to purchase my next Audi!

This was my first time utilizing the service center of this dealership. I was overall impressed with the professionalism and efficiency. It???s important to note that the visit was for a basic warranty maintenance check, so not challenging in terms of priblem solving, etc. I was impressed with the small customer focused touches that make a difference- such as offering bottled water and calling Uber???s for transportation during the service time The only area for improvement (I???d take off just 1/2 Star) is the return transportation. The service rep texted letting me know my car was ready and asking for my address to transport me back. I replied immediately, and advised that my phone was about to die, but heard nothing for 20 minutes so called my own Uber back. If this is the mechanism for customer transportation, the response should be timely. Otherwise everything was great!

I bought an Audi Q7 one 10/28/2018. Luan patiently and friendly explained Q7's features and functions for me. I went through Costco Auto Purchase program. The price negotiation was very smooth. I was able to set a price, make a decision, go through the finance program, etc smoothly and quickly. In about 2 hours, I was able to drive a new Audi Q7 home.

Very stable car, comfortable but the interface with driver by the connectivity system could be better. The exterior design is sharp and the interior has very good finishing surface .

I came into Palo Alto Audi looking for an A4. I had a specific set of specifications I was looking for; and I knew there were a few cars on the lot based on my online research. Paola and I sat down to discuss what I was looking for. There was (1) specific car that I was very interested in. I was able to do a test drive and then talk about cost. This was a simple conversation where I was able to get the car down the price I wanted within a very short amount of time. This, im telling you, was a very good experience and I am happy I made my way to Palo Alto over a few other dealerships. Moving on...I was able to get all my paper work done quickly while the car was being detailed (dang, all my windows were covered in streaks)! *I think this could be taken up with the detail team I was then on the road as a very happy customer. Thanks a lot for all your help!! Truly appreciate it. 5-star

Very pleased with PaloAlto AUDI service. I discovered a small leak from transmission area. I was given an immediate appointment,and Service Rep Addib signed me in quickly and gave me a loaner car (all in about 10-15 minutes!). He texted me with progress reports, and when I later needed to retrieve some stuff from my car he showed me what the service guys were doing. Apparently a bad seal. Transmission was removed and replaced(original one sent to Germany for analysis). Everything good now! I appreciated the service, the loaner car, the respect , the communication, and the commitment to excellence. Thank you.

This was my first experience with Audi Palo Alto. Went a couple of months ago, when Luan gave a test drive on A3, Q3, and Q5. There was no pressure to purchase that day, and he promptly emailed us all the information on various options that we had asked for. Went last week again to see whether they had any good deals available. Luan had to leave, so he handed us over to Paola. Paola quickly zeroed in on the best possible Q5 that met and exceeded our requirements. It took us a while to negotiate as we were open to various financing and purchasing options. However, in the end, Paola could meet our reservation price that matched a great deal for a comparable car with all the features on Truecar. Overall, we though Paola did a great job given that it was her first ever sale (we came to know about it later on). Gino (Finance) initially provided us a very high rate for the upfront payment for service and the extended warranty, but then lowered the rates significantly that we found to be affordable. Our conversation with Gino was friendly, and we were overall happy that we got a good deal at a reasonable price. Paola followed up last weekend and arranged for us to have a tutorial with Javier. Javier was very cooperative and thorough when he walked me through all the basic and advanced features of the Q5. I learned quite a bit about how to operate multiple features of Q5 within 30 min or so. I have no hesitation whatsoever in recommending Audi Palo Alto dealership. I hope their service center is as good as the dealership.

I recently took my Audi A3 convertible in for it's first service at Audi Palo Alto. John made the experience painless and the service was completed quickly. John arranged for a Lyft to drop me off at work and return me to the dealer when my car was done. Super cool! The waiting area was fully stocked with snacks and drinks and had a large TV so I wouldn't mind waiting here. Every staff member I interacted with smiled, greeted me and made me feel very welcome. I also own a BMW 328D and wish the I had the same experience with the BMW dealer in Mountain View!

Very easy shopping experience. I found two cars on line to test drive; scheduled an appointment and drove one home within three hours. Radek was very helpful, provided excellent information and instruction on the car's specs and technology. Was more about providing information than having to sale a car - very nice! Fahad helped with the financing, which we had to start after the normal close of business. He was also very helpful and crazy efficient, all while be a great conversationalist! Never had such an easy, non-salesy-pressure car buying experience. Great job guys -- thank you! Oh -- and love the car =)

I am a long-time customer and keep coming back because the dealership provides an excellent experience overall. Sales (Radek) was very in tune with my needs and responsive to the various scenarios I requested to be run on different vehicles. I was considering a few different kinds of S models and I was given very useful information to consider, and most importantly, very attractive pricing, up-front. There was no pressure at all, and really no haggling involved as the best price was put on the table up-front. I was offered an attractive combination of incentives which was enough to move forward on a beautiful 2018 S6.

Service is Excellent! He was very understanding and trying his best to make his customer comfortable. He was very kind and reliable employee. I will come back to this dealer and consider buying my new car in the near future.👍

I had a very positive experience at Audi Palo Alto. I called on Thursday to have my car serviced on Friday. When I dropped off my car, despite the fact that I dropped off the car in the late afternoon (after 2pm) Mr. Sergio Rizo was able to complete the inspection for me on the same day after I have expressed that I wished to get the car back before Monday. During the service Mr. Rizo kept me updated with the status of the inspection in a timely manner. He was very thorough about explaining the inspection process and the status of my car. His communication was fast, honest and thoughtful. Despite my visit being late in the afternoon on a Friday, Mr Rizo and everyone I have encountered at Palo Alto Audi made me feel welcomed and not rushed. I would rate my experience with Mr. Sergio Rizo and Audi Palo Alto as 10 out of 10.

I purchased a 2015 CPO Audi S3 Prestige last month. The experience went very smoothly. All important details were explained to me during each stage of the trade-in to purchase. I was also impressed with the handover to the technical advisor who helped me understand the features of the car. This is only my second european vehicle (1990 VW Corado G60) and I am impressed with how Audi Palo Alto conducts their business.

I had the pleasure of working with Bruce and Fahad. I came in to make my first big purchase of a used 2016 A3 and experienced great service. The test drive was informative and Bruce was very patient. When it came to financing, working with Fahad was painless. My biggest fear was to be pressured into unneccessary additions but Fahad was patient, explained things clearly and did not pressure me in any way. All in all a great experience.

I had a great experience while purchasing a certified pre owned Audi A5 sportback. Andy helped me with a test drive of the vehicle and was very informative. It just took 2 days to close the deal. Both the days Andy stayed back after office hours to make a sale. Even when I had financed the car from some other bank and not the dealership, Gino who is the finance manager went out of the normal protocol to make sure that I can take the car home the very same day of sale. He also stayed back till 9:30 in the evening to finish the finances of car and made sure every thing goes smoothly. He did all the communication with bank on my behalf. It was really great dealing with this dealership. Big thumbs up for Andy and Gino. I would highly recommend going to Audi Palo Alto to get your new Audi. I have not seen such dedicated service from other car dealers!

I had a great experience at PA Audi! Thank you to Matthew who made it all come together so well. And on a Saturday! 🤗. We???ll keep coming back.

I drove into Audi Palo Alto's service center after multiple unsuccessful tries to get my tire pressure light to go dim. Paul came out to my car, showed me how to store my current tire pressure numbers in my MMI, and voila! He was so kind, and to be honest I felt a bit inept considering that I spent my career working on computer systems. That was my fastest-ever car problem resolution! That being said, it probably would have been good to read the manual.... rather than continuing to try to get the optimal 35# tire pressure in all 4 of my tires. Lesson learned! Thanks, Paul

Fast, attentive and good advice. Drop off of the car and getting a loaner took literally less than 15 minutes - even though Jon was trouble shooting another car when I arrived. Jon was very engaging and was not rushing -- he was just very efficient and friendly. Was flexible with the pick up date as I couldn't arrive as originally planned. Pick up of the car was also very efficient and he gave me fabulous advice on tinting the windows - very knowledgeable. Radek had sold me the car a couple of weeks earlier. He happened to see me both when I dropped and picked up the car. He came out to greet both times to ensure everything was good and that I was enjoying the car. Very customer focused - both the sales and service teams! Thank you!

ergonomics, trim, finish, and electronics are definitely not the best in class electronics and design are a bit dated and in need of some updates

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

While the car has largely been problem free other that the fob/ignition issue which seems to be pretty common, it really is just a car. We’ve had Lexus, Mercedes, Porsche, Range Rover, etc and those were special, we find the Q3 okay, but we expected more - so have trouble rationalizing the price. If we could do it again we’d probably go with an Evoque. At least as good performance, a few more creature comforts and a lot more style.