My sales person, Doug Buchanon, was thorough in showing me the 2017 ATS I found listed on Cars.com. The appraisal of my trade-in went quickly and we reached a deal soon after. I was happy with the experience.
Out of all the car purchases i made by far, this was tbe easiest and fastest time i was able to get in and out of the dealership within an HOUR, thanks to Mostapha farris who made this transaction very smooth, i told him what i was looking for over the phone and explained to him that i was on a tight budget, he was able to get me the vehicle i wanted at the exact price i wanted, also the finance manager brian was very helpful and explained to me my purchase options. Overall, i recommend mostapha to any customer looking for a new or preowned vehicle, thank you mostapha and also thanks to suburban imports of farmington hills.
My contact was by telephone during the Christmas holiday season. My quesions were asked and most were answered (some received the "it all deepends" response. It was a successful visit and I'm glad that I called.
Patrick Curley was knowledgable about all vehicles and efficient in the process. He took care of my husband in 2010 and we returned 5/2013 for our 2nd AUDI. I was impressed with the professionalism from my online inquiries, to setting appointments, sales, and the paperwork was so quick and easy. Best service compared to the past 8 vehicles and dealerships in Michigan and other states when we were military. Ask for Patrick! He will treat u great.
My first experience was service related with an '06 A-4 Cab which I had previously purchased in Fla. Had an issue with an oil sensor. The piece was not in stock but was given a loaner for two/three days as it needed to be ordered. Was contacted when work was completed. Worked with Aaron. Very professional Service Dept. These guys really go out of their way to make things right. Subsequemtly purchased an A-6 a year or so later. Sales process/paperwork/car selection/options were no problem. Got the right car for the right price at the right time. Patrick (sales) was great start to finish. Showroom is clean, spacious and sporty. This dealership is top shelf and they pay attention to details. Friendly staff. You'd be hard pressed to find better.....
If you are looking to purchase an Audi you have to visit Chris at the Rochester dealership. He was very knowledgable and dependable. Chris was straight forward and didn't play games. Make sure to ask for him if you want first class service.
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