Used 2018 Audi Q5 for Sale in Cary, NC

Friendly staff, easy to work with. Went above and beyond to sell me the truck. No pressure buying experience and clean facilities

The car runs great and even the base model comes with more features than other luxury cars. It has great safety reviews and great family vehicle.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

The Q5 meets all of my needs. It's very comfortable with beautiful detailing inside and out. The workmanship and quality of Audi speaks for itself! Great choice!

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

The car meets all my needs from a function standpoint plus it is fun to drive. It has great acceleration and body roll its negligible. Gas mileage is as advertised, which is exemplary for a car with this kind of performance. I was hesitant in buying a four cylinder engine in a vehicle of this size and weight, but the performance is so much better than the six cylinder I had in the Lexus RX350 that I had right before this car. One major plus for the Audi is it always seems to be in the right gear for accelerating from a start or on the highway. There is no lag in waiting for the transmission to shift or for the turbo to kick in. Plus there are so many ways to set the way the car for shifting, steering feedback and suspension that it is nearly impossible not to find the right setting for any given situation. Functionally, there is plenty of room for four full-sized people and luggage, boxes, golf clubs or whatever else you want to throw in the back. The only minus that I have noted so far is the lack of interior storage for small items. The glovebox is plenty big, but the console has very limited storage capacity and the doors do not have a very functional bins for storing anything larger than a sunglass case. The bin in the console is always open and the design needs some more thought. My car has the upgraded stereo, which eats up space under the floor in the rear hatch area.

Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.

This car met all of my needs and feels very luxurious to drive. I wish there was more storage room in the console and the drink holders are awkward with the console tray.

These guys were SO good to me. The owner heard through a friend that I was without a car. I have a 7 year old nephew, that I'm raising, and was planning to use my tax returns to buy a cheap car. Steve, the owner of CBS Quality Cars in Durham, made the decision to GIVE me a 94' Honda Accord. Gave it to me, at no cost. He even paid for the tags. These people actually care about folks, which is uncommon. They were kind, friendly, and professional. Simon is awesome!!! Thank you to Steve, Jeff, Simon, and all the guys who helped get my car to me. I am forever grateful to you all. If you want to buy a car, you should go yo CBS Quality Cars in Durham! They are the best!!

The 2016/2017 models were the bulk of my test driving. Ended up buying the 2016 Q5 2.0 Premium Plus with ~25k miles on it. Handled like a dream, technology package is great, and gets pretty good mileage. Certified Pre-Owned is the way to go as you can get original warranty as well as the comfort knowing that the car has undergone all of the relevant inspections. Overall great car with good price and resale value.

My experience Saturday was awesome. Pretty much went to LOOK at vehicles and ended up leaving with one! My credit is terrible from past situations with an ex and I thought it was hopeless.. Keith at apex imports did his tricks and got me approved for my 2016 GMC Terrain. I am one very satisfied customer! :) thank you, Keith!

Love this car. Sporty and smooth. Ride is great with power and off road capabilities when I need it. Looking forward to going off road and towing.

We were in need of a car after someone hit my wife's SUV and totaled it. I searched on the internet, and saw a car I was interested in at Hannah's. We went down there and they were super busy, but they found the time to stop and help us by letting us test drive the car, and taking it to our mechanic for him to give us the thumbs up, or thumbs down. We had the car for over half a day, and Hannah's did not call or bug us. We got the thumbs up, and have now driven the car for over two years. The only problems we've had were with sensors, which couldn't have been seen during the inspection. We fixed the sensors, and the car rides like a dream. Thank you Hannah for your professionalism and service. We'll definitely shop there again.

Great vehicle, great value, great appearance. Just got back from a trip to the mountains, my Q5 performed beautifully. Can't wait to take another trip.

Jessic was very helpful in showing me what I wanted ,she showed me extra the car of my dreams and within 10 minutes I made up my mind,we went cfor a test drive and in an hour I had my car was so wonderful will recommend anyone looking for a car there n

It far exceeded my expectations for a replacement SUV for my Cadillac Escalade! It was the Premium SUV by Audi which offered a loaded package which had low mileage.

I being a single mom with 2 kids and bad credit(2 repo's and ALL) came to Matthews Motors on 4/15/17, I had the vehicle in mind I wanted, it was already sold the day before. I opted to buy a 2013 Cadillac XTS a sweet ride with low mileage. However, after 4 days I realized this was NOT the car for myself and kids. I went back today and they were able to put me in a vehicle I wanted, a 2013 Toyota Camry XLE with low mileage 32k to be exact! When I say I CAN'T thank GOD and ALL the staff here, I truly CAN'T. I will FOREVER come here and refer ANYONE I know to do the same! Robert Walker, Mike Fischer, Sonny(I hope I spelled it right) THANK YOU from the bottom of my heart and soul. You were able to give me a SECOND chance to get my credit together AND put me and my children into a car that is JUST RIGHT for US (safe, reliable and practical)! and that I WANTED! I can't PRAISE GOD enough nor ALL the ppl at the dealership! THANK YOU THANK YOU THANK YOU! And not ONLY that but thank you Robert for helping me get a better INSURANCE RATE! smh I honestly CAN NOT PRAISE you ALL enough! I thank you and so do my children. Continue to be a blessing to those in need and those that may NOT have the perfect history but are trying their best to get back on track! Blessings to ALL the staff! I literally was in tears today as I left. I read reviews before I went here, mostly good but a couple bad. But I knew after reading them I was making the best choice for myself and kids by coming here and after this experience I'm even MORE convinced I made the BEST choice by choosing Matthews Motors! Thank you again! I'm sooooooo over joyed! :-)

Very spacious, Drives and looks amazing I will miss this car. I needed to down size there is nothing wrong with this car. You w

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

Good so far. For a 4 cylinder it can generate a good bit of power when needed. My only complaint so far is that it has minimal storage. The console compartment is small and cannot be accessed unless the cup holder of cups is emptied!

I have been the proud owner of the Audi Q5 3.0 for the past 3 years and the time had come to start shopping for a new car because my lease was ending in November of 2018. We brought my Q5 in for it's 35K service and asked to drive a Q7 3.0 while we waited. I loved the Q5, but wanted a little bit bigger of a car for road trips. I had already test driven the 2 Lexus SUV's and the Cadillac Escalade. On this day my goal was to drive the Q7 and the Infinite QX80. Len was ready for us when we were finished signing my Q5 in for service (Michele Lukas is my service adviser and she rocks!!!) Len first showed us all the new features on the Q7, in the showroom, and the differences between it and my Q5. Next was the drive. He started out driving and again showing us the awesome features and then it was my turn. I was comfortable as soon as I got behind the wheel and just loved it. It's drives like a dream, is quiet, fast and was everything I hoped it would be. When we returned to the dealership I told my husband we didn't need to drive the Infinite, that the Q7 was the car for me. Len was my sales associate for my Q5 and we were very happy he was our sales associate for the Q7. He really worked with us in explaining the differences we would have with leasing again versus buying and really went to bat for us once we decided to purchase the vehicle. He got everything setup for us and we were through financing with Gene in no time. Len is a great guy to work with. He is so knowledgeable about the car and was again a pleasure to work with. My husband and I will continue to recommend Audi Cary and Len if anyone is looking for a recommendation. As I mentioned previously, Michele is my service adviser and everyone in the service department is great too. It really is a very nice dealership to work with. Thank you Len for helping me get a great birthday present!!!!!

Quality car with amazing amount of technology. My insurance went down compared with a 2011 Buick! Quite economical too on gas. Recommend it for a family, safe transporting children.

I was really excited the new Apex location was open. But I was also worried with the store being new there would be some challenges but I was wrong. I called and set an appointment with a guy named Steve. He was awesome, very friendly and answered all the questions I had about the vehicle. He said the car would be ready when I arrived just check in at the front desk. The car was exactly what I was looking for, the buying process was quick and easy with no pressure to buy and I did not have to haggle over price! If you are in the market for a preowned I would definitely recommend you check them out. I love my new (to me ) corolla.

fun car. Handles nicely in rain and snow with all season tires . Mine came with summer tires new (don’t know why). Had to replace them at 9k

He was very patient and helpful! He assisted me in finding every option possible to get me into a car!

Great quality, fun to drive, a terrific automobile! The Audi product deserves a second look it's comfortable and performs very well in all types of road conditions.

I've been burned by used car dealers. I also have a "boomer" uncle who sold used cars from the 70's - 90's. I counted the seconds before the bait-and-switch. I even abandoned a conversation with Andre b/c I did not get my question answered before he asked for my t-phone number. Still, I went in to check out the two trucks I wanted to investigate. Andre hooked me up with Sam Isaac. First, Sam listened - what I wanted and what I didn't. When I asked about 2 trucks and became interested in a 3rd, he brought back the third key and a cup of cold water. I appreciated the kindness. Second - he didn't hover. I took notes, crawled under the vehicle, compared internet notes and snapped pics of items of interest. He let me take my time and popped in / out as I did my homework. "What do I need to do to earn your business?" can be translated to 'where can I focus my sales skills to wear you down'. He really meant it. He brought over the finance guy who brought out several documents that were indicative of transparency. I had already downloaded some of these docs and they were the same. I began to relax because ...truth. The obligatory extended warranty discussion was held. And it was a discussion...he extolled benefits. I explained my rationale to refuse. He smiled and said, "It's my job to ask." And with a wink, he was gone. I had a 70% chance of returning the vehicle within the 5 days b/c I had a trick up my sleeve. I was going to the dealership and they were going to take 2 hours tearing into the truck and list all the problems that were be hidden. You would not BELIEVE what they found! Nothing. Nada. It was exactly what they said it was. I was so impressed that I went back to Sam and told him how much I appreciated my treatment, his honesty, and the transparency across the board. I gladly shared my story with Kevin Condon b/c as the manager, he needs to hear the good, the bad, and the WTH? I was met again with the same transparency and graciousness. Maybe I'm just a lucky SOB. Or maybe they are what they say they are. I think you should go in and find out for yourself. I'm already recommending them to my co-workers and friends.

I have never been this satisfied with an automobile. Great acceleration, comfortable, stylish and a great value for the price. I have owned approximately 50 cars. This one is a keeper.

I visited a different dealership last Saturday and was not impressed. Even though I had driven 2 hours to get there, I walked on the deal anyway. Sunday I scoured the internet figuring out what I wanted and who had it. Around 1am Monday morning I had picked out a V6 Passat at Hanna Imports and sent them messages to schedule a test drive for Monday afternoon. First thing in the morning I was scheduled. I showed up early and had a look at the car. When I walked up to the office I was greeted warmly and set up with Gil Parson as my sales guy. He had an enthusiasm for the car and for cars of that type in general so we hit it off great. After the test drive while my trade was being evaluated (they offered me more for it than anyone else) someone else came by to look at the car and was sad to learn I had gotten there first! Gil offered to go over the CarFax with me and we found that some bumper damage had been repaired at a VW dealership. No problem. I was surprised when they stuck to their internet pricing because that never seems to happen! And a free 12-month warranty to boot! I asked for a detailed breakdown and found they had a dealer credit program that pays $5,000 on top of what the insurance company totals the car out to be if it ever gets totaled! I didn???t opt for that though, because I tend to go where the cars I want are, and they had no problem with me declining it. They were also able to work with my own bank for financing, so you military types have no fear, they work with USAA! They then took the car I was buying and put a full tank of premium gas in it for me, and then had it detailed for me! This is after 7pm on a weekday. Once the deal was done and it was time to hand over my trade I was assisted by Gil in moving my plates and any other items from my old car that I could use on the new one, and then he moved the old car up under the lights by the building so I could park the new one next to it and he took my picture for me to post my purchase on Facebook! He stayed super late to make sure I was taken care of, and I got a great car from great people at a GREAT price! I???d recommend them to anyone... but make sure you get there fast to get the car you want!

The Audi Q5 is very quiet, comfortable and easy to drive. It's 2 liter, turbo engine has plenty of power. The all wheel drive is excellent, as I had no trouble whatsoever getting up a steep hill on our neighborhood during the snow days. The only negative is the center hump in the back which decreases the comfort of a 5th passenger.

Both the sales team (Scott) and service team (Cam) are wonderful. Scott got us an excellent deal on a 2017 MDX Advance series and Cam got my 2006 RL serviced perfectly so I could pass an inspection. Can't wait for the 2018 TLX to come out for our next Acura. Daughter loves her 2016 ILX Tech seris too. Finance team is the best around. Overall a great team.

Perfect luxury vehicle!!! This SUV is the smoothest riding vehicle I have ever driven. It has everything I wanted except a heated steering wheel!! Lol.

I visited Nelson and Mike over some months waiting for the right car to come along. They worked well with me until I found what I needed close to the price I sought. My car is working out very well thanks to the efforts of Neslon and Mike in finding the right car to meet my needs. Further, The finance manager, Nelson May, is a straight shooter who used his friendships and experience in the business to get me into the car I sought. He and Mike are a great team that will do all they can to send you on your way with a smile. Great Team!

Great SUV with lots of great features. Smooth drive and settles well on the road. If you are looking for a luxurious and well performing SUV, the Audi Q5 is it.

Recently visited this dealership to view a used Ford Explorer I've been watching online for awhile. I notified the dealership by email I would be coming up to look at the vehicle, Lindsey replied quickly and said she would put the vehicle on hold for me, which was very nice of her to do that, a recent dealership actually refused to that for me. Erik greeted me at the door when I arrived and quickly got me squared away to go look at the Explorer. Erik, answered all my questions that I had and was extremely friendly the entire time. Unfortunately I did not purchase the explorer, numbers I had been working at home, didn't work with the ones they provided and put me out of my budget, which is bound to happen sometimes and I don't count that against the dealership. When I walked away, got to meet one of the sales managers, definitely told me to keep eye on the explorer in case they go down in price again, which I liked that. In past couple of times I've walked during this process(other dealership0, they'll try to get you to look at lower price models or something else entirely, so they get 5 out of 5 for not doing that. Check this place out, huge selection of inventory, staff is professional and very friendly!

Before I test drove and decided to get the Q5 I would see them on the road and thought what a great looking SUV. I also did my homework and studied up on them and compared to other SUV's that were similar. I have driven the Q5 for 3 weeks now and so far it has been great. I think the interior and exterior look great. The SUV handles well and has great power for a 4 cylinder @ 248 hp. My only complaint would be the infotainment system. I do not like the screen sitting on the dash like a flat screen TV, nor do I like having to use knobs to control everything. I wish everything was touchscreen like my Hyundai Tucson was. Seems some of the German manufacturers are behind the curve on infotainment technology.