Used 2020 Audi Q5 for sale in Bensenville, IL

I have been bringing my Q5 to Audi Hoffman Estates for service since I purchased the vehicle. The service is great and the staff is professional and friendly.

The Q5 just does most things right. Fuel economy runs about 18-19 in town and 30 highway (4-Cyl.) Acceleration is very strong. Very comfortable and steering response is typical Audi - not numb but not overly strong feed road feel either - better than our previous BMW X3. Seems to have less storage in the cabin than the X3. Owned for just over 1 year. Reliability has been good. Foot sensing hatch opener can be finicky at times but no other problems. No rattles or other issues. Lane keeping is not as good as Mercedes E-class but gets the job done.

Received great service once again while taking my KIA Sorento in for routine maintenance. Christian was my Service Advisor and was fantastic, from greeting me upon arrival, keeping me updated throughout service, explaining multi point inspection results.

DRIVES BEAUTIFULLY , GREAT STYLE AND QUALITY OF INTERIOR AND EXTERIOR. WONDERFUL SOUND SYSTEM WITH BANG AND OLFSON. NAV SYSTEM WORKS GREAT. SMOOTH RIDE AND GOOD GAS MILEAGE. JUST LOVE THIS CAR

I brought the car in due to a check engine light. This turned into to more work required than initially anticipated and compounded by delays in part delivery. The Service Advisor Evan kept me updated throughout and worked very hard to get me a loaner. The car has now been returned in very good shape.

Still in the honeymoon stage. Just leased and absolutely love it. Gas mileage is amazing. Interior space is great and my husband likes to drive it as well. Thumbs up

Very clean dealer, really nice people, as soon as I got there I got a test drive and everything else went on! I highly recommend this Audi Dealer!

This car is the nicest car I have ever owned and I love the way it drives. It is beautiful, and gets great gas mileage.

I worked with Aaron at the dealership to purchase my used Q3, and it was a thoroughly enjoyable experience. No stress, no hassles, and he followed up with me right away. I'll be going back when I'm ready for my next vehicle!

Quick accurate and friendly service! Marc Kubil always comes through for us. And we love our Volvo. It is always pleasant to visit your dealership.

My salesman Mike Nesic was very friendly and was very knowledgeable of the cars he showed me. I headed in to see a GS350 F sport and he suggested taking out another 2 cars that were in my price range. I ended up buying the one I came in for, but it shows he just wasn't in it for a quick sale. I would buy a car here again.

Aleks in sales took great care in making our experience selecting a used coupe a special one! He was ready and willing to do back-to-back comparison and test drives of each car we were considering. Aleks also has a deep knowledge in the features and specs of each model. It really is a treat working with a true car guy who loves his job! Seriously, work with Aleks if you are in the market for any type of European vehicle, he knows all of the marques inside and out. When we had the car picked out, sales manager Steve and finance manager Gene were helpful and professional, as well as being willing to put in as much time as needed to get things done. We love our new car and thank the team here for their help in making it happen. It's a blessing to get to do business with nice people and leave in a beautiful vehicle.

The overall experience was nice. The sales associate was nice. But when I got home and lifted the hood. I realized I immediately needed new filters, new oil. Top of the antifreeze the windshield wiper fluid was empty. Everything was good until then. Then I was just irritated and realized I was going to be paying a few hundred dollars to get everything up to par.

I only have one complaint, when my vehicle was finished with the repair the porter felt the need to test the backup camera and park my car one inch a way from the car behind me and cross over the yellow line to do it! Why risk hitting two cars and pissing off two clients?

After taking our 2017 Nissan Armada to Southlake Nissan and Chesterton Nissan in Indiana for issues when the truck was shifting poorly and explaining that the transmission seemed faulty and then spending $5,000 on “repairs” that did nothing, I was told that we needed a new transmission. I didn’t want to give those dealerships any more business. I called Arlington Nissan, explained the situation to John and told him that I wanted a transmission waiting so that we could get the repair expedited since we were coming from 80 miles away. He set everything up and we had an appointment within a week. To my surprise after dropping the truck off, I received a call and was told that we didn’t need a new transmission and in fact there was a service bulletin out that detailed the problem. Instead of a $10,000 transmission (after spending $5,000 on nothing at the Indiana Nissan service departments), our truck was repaired fast and without a new $10k transmission. As technical and complex as modern vehicles are now, the consumer is at the mercy of the service department. After Southlake and Chesterton took advantage of the situation, to find this reputable service center in Arlington Nissan, that actually found a way to do the job for less and get us back on the road was fantastic. They took care of our every need and went above and beyond to make sure the vehicle was perfect. Until this appointment I had vowed never to own another Nissan, but our experience at Arlington Nissan changed that. Thank you so much John and team! You are simply the best. There will not be another Nissan dealership that will work on a vehicle of ours other than you.

As a first time car buyer, I was very nervous about the experience of buying a car on my own. From the time I arrived I was treated with kindness and respect. The sales person who helped me was friendly and helpful and soon put me at ease. I was able to test drive the car and go through the purchase process in a very timely manner. Although it is never easy to make such a big, important purchase, by the time I left the dealership, i felt good about my decision to buy the car.

Wow came in for a test drive. Met with Raphael. Who’s the sales manager at Fletcher Jones Audi. What kind friendly knowledgeable expert service I received from Raphael I must say. After a great experience, Raphael referred me to Audi Sales Specialist Melinda. We did a test drive and Melinda knew all about the product I was looking for. She answered all my questions and was very knowledgeable and she even showed me things about the vehicle I had no idea of. I was blown away with Melinda. Once we returned to the dealer, I met with Audi New Car Sales Manager Gabriel who again treated me like family. He too was very friendly and answered all my questions. In the end I came in for a test drive and walked out with my fourth Audi from Fletcher Jones Audi. This dealership treated me and my wife like family yet again. Anyone who’s looking for a Audi I strongly recommend that you visit Fletch Jones Audi.

Very friendly and knowledgeable sales team! We spoke about all the options for purchasing and left feeling like we were equipped with the right information to think through our buying decision. We will be back.

I drove 40 miles to see a 2016 Honda CRV, and I bought it! The salesman, Kenny was warm, welcoming and laid back (NO pressure) and the financial advisor, Kim did a fantastic job of getting me the very lowest loan rate and bargain extended warranty. Truly outstanding people with which to do business!!!

Needed something large enough to haul grandkids but still sporty and fun to drive. THIS is it! The Q5 meets all expectations with luxury included.

Had a great seamless and stress free experience. Didn't plan on buying the car on the first visit but Patrick and Kim were so easy to deal with and gave me exactly what I asked for. Would highly recommend!

Picked up a great vehicle with an extended warranty, got it for great price and buying process was simple. I definitely Would return again, highly recommended

I had an issue with my A.C,had earlier taken it to some mechanic but they couldn't fix it so I thought of taking it to Metro Ford.They were able to detect the problem after some diagnosis and the problem was eventually fixed.These guys have good customer service and their waiting area is really nice.

The process was very thorough. Everyone was friendly and helpful. My sales associate Hassan was wonderful! Made sure my visit was perfect from the moment I walked in the doors to the moment I drove off.

As always, the Chevy Exchange service department did a sterling job. They always go the extra mile (no pun intended) in treating me & my car with the utmost professionalism deftly blended with a personal touch that is a rare commodity these days. A+.