Used 2020 Audi Q5 for Sale in Vienna, VA

Jacob Jay, you???re a xxxx of a guy. I was on the phone with him and 2 hours later I am driving out a brand new 2018 Audi Q5 Premium Plus. Mr. Jacob is straight shooter just like Myself. No running around (thank you rockville Audi), No weird numbers (thank you Rockville Audi) No forcing me to drop $7,500 to reach my monthly payment goal (thank you Rockville Audi). You gave a straing forward numbers and I told you that I have an eletronic check with an specific amount. YOU MADE IT HAPPEN! No BS, NO shenanigans, cut to the chase! That???s what I???m talk???n about! Keep up the great work and HAPPY HOLIDAYS TO ALL THE CREW OF BETHESDA AUDI!

I have driven Audi's since 1970 (LS100) but have never experienced such capable, honest, and low-key salespersons as I found at Audi of Bethesda, Jacob Jay and "Chad" in particular. The ordering experience was pleasant and efficient, and Jacob's help after the delivery was both generous and patient to this elderly, tech-deficient, buyer. Having dealt with other area dealers in the past, none came close to Bethesda Audi in terms of customer satisfaction.

#MindBlowingCustomerExperience #PhenomenalPurchaseEase ##Love&Appreciate...#Casey&Scott Ok - so I knew absolutely nothing about Porsche and I mean that in the most literally sense! I located a Cayenne Porsche online using CarGuru and this site, factored in my price range, options, vehicle condition and must haves. Based on this info - I was redirected to Porsche of Silver Spring. My initial reaction was ???WOWWWW!!!??? and my wow factored continued when moments later , Casey from Porsche called me and ???thanked??? me for visiting their website and invited me to give them a call if I wanted to test drive any of their vehicles. Absolutely NO pressure!!! Can I now say... #FirstImpressions... 💕 #LastingImpressions! 💝 My customer experience had just begun and it was only 10am (smiles!). I kept the Cayenne Porsche image up on my computer sceen all day. Once I had built up enough nerve - I contacted Casey and said, ???I???m on my way to see the Porsche that I???ve been dreaming about all day!!!??? Although they were moments from closing - Casey said, ???Looking forward to meeting you!??? Upon my arrival - I had the pleasure of meeting Scott. Scott is an amazing sales amabsssador for Porsche. He???s patient, smart, customer focused, and has a unique ability to connect with customers on a professional and personal level. After speaking with Scott for 30 minutes or so - and seeing the vehicle that I had watched online ALL DAY - I needed no further convincing that I would be a Porsche owner!!! So - it???s been 7 days since I???ve had my vehicle and I absolutely love the drive, feel, safety features, and most importantly - the customer experience that both Casey and Scott customized and designed for ME!!! I???m both happy and honored to be a part of the Porsche family in Silver Spring - and if you???re ever thinking about purchasing one - please pay them a visit! All the best to you in your Porsche endeavors!

Good so far. For a 4 cylinder it can generate a good bit of power when needed. My only complaint so far is that it has minimal storage. The console compartment is small and cannot be accessed unless the cup holder of cups is emptied!

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

The car runs great and even the base model comes with more features than other luxury cars. It has great safety reviews and great family vehicle.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

The Q5 meets all of my needs. It's very comfortable with beautiful detailing inside and out. The workmanship and quality of Audi speaks for itself! Great choice!

Casey, RJ, and the P-team is tier 1. They are professional, prompt, and transparent. The market is flooded with plenty of "cheap" Porsche; but if you're interested in Porsche cars that are solidly well maintained and fair pricing, then Porsche of Silver Spring is place. From arrival to the test drive and paperwork, the entire process was enjoyable...so enjoyable that I adopted a 2017 991.2 4S the same day. What a machine- the real Ultimate Driving Machine! Danny T.

Quality car with amazing amount of technology. My insurance went down compared with a 2011 Buick! Quite economical too on gas. Recommend it for a family, safe transporting children.

My wife and I went to Audi of Chantilly for the first time last year in April 2017. We were looking to replace her old car since it was over 10+ years old. When we went to Audi of Chantilly, we met Mark Cooper but he was about to leave. He offered to show us a car and let us play with it. He just asked us to play with the car as much as we wanted and only to lock up when were were done! We also made an appointment to come back the next day for a test drive. When we met Mark the next day, he took us to a small road behind the dealer and let us really get the feel of the car. My wife and I took turn and we spent several hours with Mark test driving 3 or 4 cars. Mark was so patient with us and never once push us to buy. When we were done, we were really impress with the cars but we told Mark that since we were still shopping around, we could not make a decision just yet. Mark was okay with that. Turned out, we were not quite ready to purchase and so we did not return until over a year later. During that time, Mark never call or sent e-mails pushing us to go back to make a purchase. Finally after over a year, we were ready to purchase and saw a car that we like. We reached out to Mark who happened to be out of the country for vacation. He replied back to us and offered to see us as soon as we got back. We went back to the dealer a few days later and met with Mark. He was as nice as he was. Did not give us any pressure. We took another test drive and when we came back, we talked a little bit and he offered to show us what we would be paying. Again, no pressure or pushy sales what-so-ever. We really liked what we saw and agreed to purchase. It was as simple as that! We then worked with Imad Alkadi on the finance. Imad was also wonderful and did not try to sell us anything we did not want. The total purchase was as simple and as pleasant as it could be. In all, we were really, really happy with our purchase at Audi of Chantilly. Our salesperson, Mark Cooper was extremely knowledgeable, patient and straight forward. Our finance manager Imad was also excellent. They both made us feel very comfortable and at ease. If I were to buy another Audi, this is the place I would certainly go back to first. No doubt about it. Thanks, Mark, Imad, for a great experience!

The car meets all my needs from a function standpoint plus it is fun to drive. It has great acceleration and body roll its negligible. Gas mileage is as advertised, which is exemplary for a car with this kind of performance. I was hesitant in buying a four cylinder engine in a vehicle of this size and weight, but the performance is so much better than the six cylinder I had in the Lexus RX350 that I had right before this car. One major plus for the Audi is it always seems to be in the right gear for accelerating from a start or on the highway. There is no lag in waiting for the transmission to shift or for the turbo to kick in. Plus there are so many ways to set the way the car for shifting, steering feedback and suspension that it is nearly impossible not to find the right setting for any given situation. Functionally, there is plenty of room for four full-sized people and luggage, boxes, golf clubs or whatever else you want to throw in the back. The only minus that I have noted so far is the lack of interior storage for small items. The glovebox is plenty big, but the console has very limited storage capacity and the doors do not have a very functional bins for storing anything larger than a sunglass case. The bin in the console is always open and the design needs some more thought. My car has the upgraded stereo, which eats up space under the floor in the rear hatch area.

I'm not a car person, but I LOVE driving the certified 2014 A5 I bought in December 2016 from Rockville Audi. I did a Wash/Baltimore area search on cars in stock and the pros & cons of certified vs. not certified so when I saw my car listed, I thought it was a fair price. I then did a quick online review of the dealership (I didn't want an adversarial experience) and saw that Maria Cokinos had good reviews. Basically, I made to deal over the phone, I showed up three hours later on Dec. 23rd and I drove off with my 'new car.' The words I will use to describe the experience are: fair, respectful, a win-win. I really do love driving the car, buying it was a positive experience and I appreciate Maria's follow-up to make sure I'm comfortable with the car. I recommend Rockville Audi, no hard sale from the finance manager, Maria was great and I'd bet the others on the sales team are real pros too.

This car met all of my needs and feels very luxurious to drive. I wish there was more storage room in the console and the drink holders are awkward with the console tray.

I really like how this vehicle drives so well, very smooth, responsive, and extremely comfortable drive. The exterior and exterior of the Q5 is beautiful. I do wish it had the touchscreen option however in this SUV with its infotainment system I don’t miss that option too much. The panoramic sunroof is a great feature. I definitely would recommend this vehicle to others.

Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.

The vehicle had a very good price, unfortunately the sales person ( Z Mehdi) did not fulfill his commitment, will think twice before going again

I could not believe how easy - and fast - buying a car could be. I decided a used car was for me, so I started looking online and at local dealerships. All I can say is that that experience was enough to put me off the whole process. Dealer add-ons. Limited or no warranty. ???What are you willing to pay???? Enough!!! I saw an ad online for Carvana, which I had never heard of, and thought ???what the heck.??? Such a great find! From the quick and easy search, to no haggle pricing, to easy payment (I was able to pay cash online, but they also offer financing), to a no-risk 7-day return policy AND an additional 100-day warranty on top of that! There was nothing to lose. It took only a few days for delivery - to my home! - and the paperwork was handled in about 5 minutes. They even had a notary show up! They handle the registration, too - no waiting in line at DMV. Bottom line: I love the car, I got it at a good price, and it could not have been easier. Actually, it???s scary how easy it was. I have to stop myself from looking more on he Carvana website, lol.

The Audi Q5prestige package had drivers assistance and heads up dispay and a\c and heated seats. Great car for the money and a lot of fun to drive

My family and I came in on Sunday afternoon to look at a particular car we had seen online. I told the front desk assistant we needed help. We went to the showroom and found the car in there. What a nice surprise ! I LOVED that!! - even being a used car, plus it was raining. Randy came out and said someone would be with us. Then Janay came out and greeted us and said she isn't in sales, but wanted to help us and would take us for a test drive bc everyone was super busy. We fell in love with the car. And wanted to put our app in. We mentioned to Janay that we were making a decision that day and had seen the same car in VA the day before and whoever could get us the better rate / price is who we are going with (although my vote was for this one -no matter what.) ha! Janay came back and kept checking in on us in the conference room, brought crayons and colors for my kids, water, talked to us and kept mentioning how busy they were- everyone came in at one time and everyone was purchasing. She was great! Then we met Saqib, the salesman. He was very nice. Took my info for the app. He came back a while later and said the interest rate, payments and before my mouth could open up, 'husband said "DEAL!" I was so happy!! We signed the paperwork, Saqib and Randy answered all our questions / concerns. Everyone was very nice. The location is BEAUTIFUL!!! Decorating was incredible. The only thing (wasn't a deal breaker ) but was told the car had the Heads up feature. Janay did her best to find out, but no one was able to figure it out. And might have been understaffed. We were there a little over 3 hours and bought the one car we came to get. It might normally take that long, it's been 12 years since I bought one! I would def recommend to friends and family. Saqib and Randy are still calling and texting me with my questions!

So far we are thrilled with this new Audi. We went from an A4 sedan to the Q5 SUV. Looking forward to the same quality and reliability that our previous Audi gave us.

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

This car is like a dream. The ride is so smooth and the control I have while driving is amazing. It accelerates nicely and the turns are tight. It has so many bells and whistles technologically but they are easy to figure out.

We were very pleased w/ everyone that helped use with the purchase of our vehicle. From the beginning till the delivery of our car we were shown nothing but kindness ! Matt Pollack and his entire staff are totally awesome ! Matt helped in many ways to make this deal happen and even did extras to keep us happy !! We are customers forever with Carbiz!! Thanx again Matt & Harris !! The Morrell's 😊

Excellent quality inside and out. A pleasure to drive. Great service from West County Audi. Performance exceeds my expectations to the max. Like to be seen driving this car.

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

Very Smooth ride and handling with all the options I required and more. Panoramic View is outstanding. Looking forward to utilizing for skiing once the snow arrives.

Joe put my wife and I in a 2018 Audi Q5, and we couldn't be more pleased with him and the whole process. He worked with us from the test drive (multiple test drives over the course of 3 weeks actually) all the way to financing, and we walked away with a significantly better deal than we had expected. Joe knows his stuff as he previously worked on the service side, and has seamlessly made the transition into sales. Very personable and straight up guy, super easy to deal with and he was extremely adamant on getting us the exact car we wanted. He located the perfect vehicle, got it shipped down to MD from NY, had it detailed when it arrived and even offered to drop it off to our house. If you're buying / leasing an Audi in the Rockville area, Joe is your guy.

Great SUV with lots of great features. Smooth drive and settles well on the road. If you are looking for a luxurious and well performing SUV, the Audi Q5 is it.

Gary was terrific! I was early for a scheduled service appt and Gary said “No problem, leave the car now and I’ll text you when it’s ready”. Great service!

Fantastic Car! I think the best value for money in the luxury crossover SUV segment, its real competition is really the BMW X3 (which I did not test drive). Really purchased for its safety features, but plenty luxurious and the drive/engine is fantastic, esp. in sport mode. Granted, first audi (or german luxury vehicle purchase) but could not be more thrilled!

David McNeil is a great Service Advisor. He is trustworthy, empathetic, works with integrity and will point you in the right direction. Cierra is OK, too.

Before I test drove and decided to get the Q5 I would see them on the road and thought what a great looking SUV. I also did my homework and studied up on them and compared to other SUV's that were similar. I have driven the Q5 for 3 weeks now and so far it has been great. I think the interior and exterior look great. The SUV handles well and has great power for a 4 cylinder @ 248 hp. My only complaint would be the infotainment system. I do not like the screen sitting on the dash like a flat screen TV, nor do I like having to use knobs to control everything. I wish everything was touchscreen like my Hyundai Tucson was. Seems some of the German manufacturers are behind the curve on infotainment technology.

Elena, Elena, Elena. She's all you need. I was given the wrong time when service was closing. Drove 1.5 hours from Fredericksburg (rain traffic) and was a little frustrated when finding out they were about to close in 30 min. I had a list of things needing to be done to my S5. I needed my car specifically for work, so, getting a loaner wasn't high on my list of things I wanted. In comes Elena. Her attitude, professionalism, attention to detail, and willingness to help was nothing short of impeccable. She saved the day. She found a technician for me, stayed 2 hours past the closing time, and made sure I was in the loop with everything. Based on that ONE experience with her, because first impressions are everything, she's my go to for anything at the dealership now. Hats off to Elena for an amazing job.

After visiting 4 dealership in one day, we found the right sales person, Hassan Chehouri and the perfect car for us, an Audi A7. Hassan's attention to detail and customer focus allowed us to drive away with a car that we feel is an upgrade from our 5 series. Purchases are made from people not dealerships. I feel our financial rep was equally instrumental with this purchase. DaVaughn Paige personalized a finance package that was mutually beneficial. He presented mult options for us the choose from and guided us to the best solution. My future car purchases will be done with these two people, hopefully from Audi of Arlington.